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Customer Service Material Handler

Location:
Humble, TX
Posted:
July 02, 2015

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Resume:

Hiram A. Vives

Mobile: 832-***-**** ***** Aestival Rd

Home: 281-***-**** Porter, TX 77365 Objective

A position in a results-oriented company that seeks an ambitious and career conscious person, where

acquired skills and education will be utilized toward continued growth and advancement.

Summary

Have an Associate degree in Computer Science. Been trained on several Microsoft programs.

Able to follow blueprints and wiring diagrams to assembly Equipment. Diagnosed hardware

and Software problems with the use of test equipment. Certified IPC solder specialist in the

use of high temperature solder. Inspect HMP solder connections in assembled tools as a QC

Inspector. Provided technical assistance and training to new employees. Have had several

Employment as a Team Lead.

Experience

Repair Technician Dec 2014 to June 16, 2015

Kelly Service/Farmer Brothers Houston, Texas

Was hired onto Farmer Brothers to repair Coffee and Ice Tea machine. Clean insides of the tanks

Check wires for proper wiring. Replace parts that are worn-out Parts. Also worked on Hot Chocolate

And Cappuccino Machines by changing all the moving parts and clean the inside an outside of the machine.

Electronic Assembler March 2011 to May 2014

Baker Hughes Houston, Texas

Assemble drilling tool by following Procedure and wiring diagrams. Perform continuity

Test on completed assemble tool. Installed Boards in an ESD environment using ESD

Shoes and Ground Straps. Inspect HMP solder connections in assembled tools as a QC Inspector.

Train new employees on following wiring diagram and procedure on new drilling equipment.

Assembler/Receiver August 2006 to March 2009

Weatherford / E-Production Solutions Kingwood, Texas

Hired on as an Assembler. Follow blueprints and wiring diagrams to assembly Remote Pump

Controllers (RPC). Checks finish products for any defects and quality. Report any defects to Quality

Control to make repairs on rejected RPC. Worked closely with engineers to upgrade Units with new

Revisions. Transfer over to Receiving Dept. Duties were to check-in and receive all packages for the

Production line and Office personal. Enter each manufacturing parts in on inventory data base for

Inventory. Compare any parts that did not match the data base and bring it up to Quality control to

Assure the correct parts are received. Reject any damage package that was shipped in and report it to

Customer service for re-ship goods.

Lead Material Handler October 2004 to June 2006

CV Logistics Houston TX

Hired on as a Material Handler. Handle parts and material to the productions lines in an ESD

Environment. Forklift trained to transport material from building to building. Physical counts on material

Weekly. Promoted to Lead. Handel shipping and receiving parts and material on the computer using SAP

Program. Printed weekly cycle count on spreadsheets. Handle inventory adjustments. Communicate

with customer to meet their needs and take care of any issues or problems. Train new employees on

parts and procedures. Oversee employees work habits to insure procedure are performed properly

and in a timely manner.

Lead October 2002 to May 2004

Foxconn Houston, Texas

Hired on as a tester. Tested assembled components for circuit continuity (ICT) and operational

reliability using test fixtures .Performed initial and final checkout and performance testing (FBT).

Promoted to a Lead. Trained new technicians on equipment and procedures. Consulted with

Engineering personnel to resolve unusual problems in system operation. Oversee line procedures on

new product

Repair Technician February 2002 to September 2002

Arima Computers Houston, Texas

Diagnosed hardware and Software failed and damaged Laptop computers. Performed repair on computer systems and related equipment by removing and replacing components or reconfiguring and restoring systems. Performed

mechanical and software upgrades to Laptops Computers.

Material Handler June 2001 to September 2001

Q-Edge Houston Texas

Hired as a Material Handler for the warehouse to gather up parts for assemble line. Worked in an ESD

environment with Compaq Computers. Sort and arranged Software for shipping. Helped in Receiving

Dept.

Material Handler/Tester August 2000 to March 20001 Inventec Houston, Texas

Hired as Material Handler in Field Return Unit (FRU). Duties where to gather up, sort, and pack

computer parts for shipping. Promoted to Tester. Duties where to check in and sort used parts from

customers. Tested Motherboards, Processors, Floppy and Disk Drives. Test Hard Drives. FDisk and

Reformat Hard Drives. Tested and repaired cables and circuits boards. Kept records of good and bad

parts. Ship bad Power Supplies, Back Planes, Hard Drives and Motherboards back to manufacture for

repairs.

Customer Service Representive August 1997 to June 2000

Convergys Houston, Texas

Provided technical assistance over the telephone to customers. Installation of Windows 95 & Windows

98 software for Gateway and Compaq desktops, also Toshiba laptops. Troubleshoot for software and

hardware problems. For hardware problems ordered replacement parts or referred customer to

Authorized Service Center for repairs.

Computer Technician February 1997 to June 1997

Clark Computer & Telecomm. Kingwood, Texas

Replaced and upgraded motherboards, CD-ROMs, and hard drives. Installed and tested new upgrade

software releases as requested. Setup computer systems and related equipment. Replaced defective

or inadequate software packages. Diagnosed hardware problems with modems, printers, cables, or

telephones.

Education

Certified High Temperature Solder Specialist March 2011

Mil Spec Works, Houston Texas

Completed the Application Specialist course of study in Soldering Technology. Hand soldering, touch

up and rework of wire interconnection assemblies using HMP solder alloy. All requirements were met

to the specification of IPC-A 610, WHMA-A-620.

Certificate, A+ Certification February 2010

Lone Star College Kingwood Kingwood, Texas

96 hours of training program for the CompTIA A+ Certification. The course covered computer

Hardware, Upgrades, Setup, Configurations and Troubleshooting computers.

Certificate, PC Seminar May 1989

Memorex Telex N.Y.C New York

Major course of study and concentration in Personal Computers. Learned DOS Commands and the

Media that will work in the PCs. Also learned what components that are in the PC.

Certificate, Generic New Hire October 1986

Memorex Telex Tulsa, Oklahoma

Companies new hire training on Policy and learning company's equipment.

Associate, Computer Science October 1983

Control Data Institute New York City, New York

750-hour course in Computer Technology. Course covered basic electronics, central Processing units

(Hardware and software), peripherals (display terminals, line printers, and Card Readers, tape and disk

drivers). Hands on training testing, operating, maintaining and repairing computer systems.



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