Petrina Stephenson

Senior Level HR/Payroll Consultant/Manager

***** ***** ****

Blue Island, IL 60406

Chicago, Illinois 60406

773-***-**** (Cellular)

acqj50@r.postjobfree.com

Summary of Qualifications

Exceptional and analytical Senior Level Payroll, HRIS and Implementation Analyst/Consultant/Manager with strong multi-tasking and organizational skills. Experience with PeopleSoft 9.1, 9.0, 8.9, 8.3. Adept in problem solving, researching, and effective communication. Detail-oriented with extensive experience managing all aspects of payroll and application support as well as experience in full cycle implementation, and upgrades in PeopleSoft, and ADP.

PeopleSoft 9.1, 9.0, 8.9, 8.3

PeopleSoft HR/Payroll Implementation

Workday HCM Implementation

Workday HCM Version 24

PeopleSoft Queries

HP Quality Center

Kronos Workforce Central

HRIS

PeopleSoft Time and Labor

Microsoft Outlook

Microsoft 2007 Office Suite

IBM Lotus Notes SameTime Connect

Microsoft Office Communicator

Cyborg

Siebel Call Center 7.7

Salesforce 14

Microsoft Lync

ADP Pay Expert

ADP PCPW

ADP Report Writer

Skype

Jabber

Experience

Full time Employment

AIG

Manager of Human Resources Shared Services

03/14-05/15

Provides system support related to PeopleSoft HRMS

Assisted with the processing of bi-weekly payroll for over 31,000 employees

PeopleSoft system testing

Responsible for Mass Transfer Loads- Salary and Job Updates

Review of yearly bonus payments- US and Puerto Rico

Processing end to end payroll in test environment

Managing third party vendor relationships

Responsible for Operational Excellence Initiatives and Continuous Process Improvements

Project Management for small and large projects

Assisted with the revision of SLA( Service Level Agreements)

Working with end users on testing and training

Setup of Earning/Deduction Codes

Act as support for all payroll end users

Resolve user processing problems

Develop custom and ad hoc reports and system queries

Coordinate user acceptance testing as part of usual business practices and procedures

Responsible for all payroll system configuration and setup

Maintain business documentation of payroll implementation, customizations, and upgrades

Working with appropriate teams to implement upgrades, bundles, and tax updates as required

Worked as an HR and Payroll SME for Workday Implementation

Aon Hewitt

Sr PeopleSoft HR/Payroll Delivery Analyst Lincolnshire, IL 05/11-06/13

Worked on team for implementing client to PeopleSoft 9.1

Processing North America weekly payroll for over 26,000 employees using PeopleSoft 9.1

Processing daily off-cycles using PeopleSoft 9.1

Performed Year end and Year begin processes

Writing and updating standardized process documentation, creating and maintaining workflow documentation, including changes associated with client specific requirements

Act as a Subject Matter Expert for payroll

Evaluate new and existing processes and identifying process improvement opportunities (standardization, automation)

Research payroll and payroll tax-related inquiries, responding to these inquiries in a friendly and informative manner and documenting problem resolution steps.

Develops test scripts based upon functional business requirements and testing protocols

Process various payroll transactions, including, but not limited to: severance payments, garnishment set-ups, retro and STD

Participates in Payroll Domain meetings to discuss issues identified and impact on service delivery

Review Daily HR Audit Report

Collaborate with Business Partner or Analyst in gathering details for functional requirements document. This included: attending meetings, communicating details of problems identified and providing functional system knowledge to clarify impact of change

Perform functional testing and communicate results to IT programmer or analyst

Ascension Health

Payroll Consultant St. Louis, Missouri 02/10-03/11

Develop functional test scripts, use cases, and testing scenarios

Responsible for writing functional specifications

Responsible for outlining the procedures that will help standardize processes

Create a streamlined shared services environment that will support finance, supply chain, and human resources

Identifying and resolving process gaps

Participate in user acceptance testing

Deliver training during implementation to end users

Implementation of PeopleSoft 9.1 for North America

Develops, documents and reviews business process design

Monitor task assignments to ensure they are performed on schedule, within scope and to a defined quality level

Act as subject matter expert on requirements of functional area process design, testing and implementation

Attend monthly stakeholders meetings

Coordinates with other team members to assure consistency and optimization of overall work product

Winn-Dixie Corporation Jacksonville, Florida 6/09-09/09

Contracted HRIS Analyst III

Provide functional support for various Winn-Dixie systems

Research system issues identified by business customers.

Collaborate with Business Partner or Analyst in gathering details for functional requirements document. This included: attending meetings, communicating details of problems identified and providing functional system knowledge to clarify impact of change

Perform functional testing and communicate results to IT programmer or analyst

Maintain status of projects and report to internal Business Partner

Assisted with weekly union and non-union payroll for 50,000 employees

The Warranty Group

HRIS/Payroll Supervisor Chicago, Illinois 07/08-03/09

Acts as one person payroll department for 2300 multi-state and international employees using Ceridian and ADP payroll product

Performs semi-monthly payroll reconciliation

Performed testing on tax updates

Provided tax analysis for third party vendor and Treasury department

Set up, maintained and updated HRIS, payroll and timekeeping

Responded to all employees payroll inquiries via phone, email or in person

Responsible for running all ADP and PeopleSoft interfaces

Maintain data integrity in HRIS System via PeopleSoft 9.0

Responsible for integration, testing and deployment for ADP PCPW and PeopleSoft 9.0

Performed Time and Labor duties via PeopleSoft 9.0

Responsible for W2, W2C analysis

Reconciliation of third party vendor reporting

Chicago Public Schools

Contracted Senior HRIS Business Analyst Chicago, IL 01/08-06/08

Maintain data integrity in HRIS System via the following modules: Self Service, North America Payroll, Benefit Administration

Assisted with the weekly processing of North America payroll for over 66,000 employees using PeopleSoft 8.9

Assists in system testing of new enhancements and customizations

Responsible for writing PeopleSoft queries

Identify and resolve complex issues/problems, improvements for the Payroll and HR departments

Participated in project activities

Assisted with system testing of PeopleSoft tax updates

Analysis of W2C reporting

Develop end user documentation and training materials

Responsible for writing functional specifications

Accenture Chicago, IL 6/05-10/05

03/06-01/07

Contracted PeopleSoft HRIS/Payroll Business Analyst

Responsible for all PeopleSoft 8.9 pay run activities for over 40,000 multi-state North America employees using Ceridian and PeopleSoft

Worked with HR and Payroll for the maintenance on the following modules: Self Service, Payroll for North America

Developed functional requirements for technical team

Report feedback and offer suggestions on issues, system limitations, and problems end users face

Create and support ad-hoc PeopleSoft report queries

Worked on conversion from ADP to PeopleSoft for large Union client

Responsible for accounting and payroll analysis on a PeopleSoft platform

Responsible for processing Bi-weekly and weekly North America payroll for over 25,000 employees

Household Finance Wooddale, IL 11/03 – 05/05 Senior Payroll Analyst

Documented and solved all payroll issues, problems and concerns within ADP

Processed bi-weekly North America payroll using PeopleSoft and ADP for over 50,000+employees

Reviewed employee time and attendance reports for accuracy using Kronos

Acted as a Lead on the payroll Functional Implementation Team for PeopleSoft 8.3 and Kronos Workforce Central

Maintaining compliance with FMLA and state mandates

Processed Tax adjustments

Processed payroll reconciliation

Responsible for W2, W2C analysis

Responsible for integration, testing and deployment for ADP and PeopleSoft 8.3, 8.8

Sure Payroll Skokie, IL 5/02 – 11/03

Payroll Team Lead

Answered 100 calls per day regarding all aspects of payroll and payroll taxes using ADP and PeopleSoft

Supervised day-to-day payroll operations of the payroll department

Coordinated and processed W2 correction

Helped with the conversion process of new clients

Trained clients on-site and off-site on PeopleSoft and ADP products

Responsible for the processing of external clients payroll via phone, fax or web

Arthur Andersen Consulting Chicago, IL 5/96 – 7/01

Accounting Specialist, 5/96-6/97 Jr. Auditor, 6/97 – 6/99 Senior Payroll Business Analyst, 6/99 – 7/01

Processing of bi-weekly North America payroll using PeopleSoft 8.3 for over 40,000 employees

Reconciled semi-monthly and monthly payrolls

Coordinated Internal and External Audits

Handled high volumes of Accounts Payable and Accounts Receivable

Processed monthly bank reconciliations

Education

Robert Morris College – Orland Park, IL

Bachelors Degree – Business Administration, Graduation 2008

Robert Morris College – Orland Park, IL

Associates in Applied Science Degree – Accounting, 2006

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