PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

MICHAEL WAGNER

*** ** *** **., ******* Beach, Florida 33060 • C: 862-***-**** • acqj44@r.postjobfree.com Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Warehouse worker with strong work ethic and over 10 years hands-on experience. Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, RF systems and inventory management. Organized Behavioral Health Tech.successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.

Forklift operation

Material handling

Material inventory skill

Shipping and receiving

Palletizer knowledge

Familiar with RF systems

Shipment processing

Visual merchandising proficiency

Maintaining floor displays

Retail merchandising expertise

Computer literate

Stocking

Hard working and self-motivated

Organized

Excellent people skills

Problem-solving skills

Exceptional customer service

Initiative to work independently

Reliable and dependable

Courteous demeanor

Customer service-oriented

Excellent communication skills

Strong interpersonal skills

09/2014 - 03/2015

Non-Foods Manager

Shop Rite - Springfield NJ

Stocked and replenished merchandise according to store merchandising layouts. Maintained established merchandising standards, including window, sales floor and promotional displays. Supervised and directed all merchandise and shipment processing. Priced merchandise, stocked shelves and took inventory of supplies. Handled all customer relations issues in a gracious manner and in accordance with company policies. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. Determined customer needs by asking relevant questions and listening actively to the responses. 01/2014 - 09/2014

Behavioral Health Tech.

Banyan Treatment and Recovery - Pompano Beach, FL

Explained available substance abuse treatment services to clients. Administered oral medications, following physician's prescriptions and hospital procedures. Counseled clients to help them understand and overcome personal, social and behavioral problems. Monitored and enforced adequate supply and material inventory. Observed and monitored client behavior and responses to treatment. Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health. 03/2011 - 09/2013

Seasonal Dept. Head

K-Mart - Randolph, NJ

Stocked and replenished merchandise according to store merchandising layouts. Priced merchandise, stocked shelves and took inventory of supplies. Followed merchandising guidelines to present visually appealing displays. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. Worked with the management team to implement the proper division of responsibilities. Strategically scheduled team members to maintain optimal staffing levels at all times. Answered customer telephone calls promptly and in an appropriate manner. Maintained established merchandising standards, including window, sales floor and promotional displays. EDUCATION

Moved freight, stock and other materials to and from storage and production areas and loading docks. Received, stored and shipped goods and materials.

Stacked and transported all overstock to storage areas. Operated forklifts and other heavy machinery safely. 1984

High School Diploma:

Morris Hills Regional High School - Rockaway, NJ