JASON S ARNOLD

St Augustine, FL *****

Primary 904-***-**** Email: acqj19@r.postjobfree.com

Cellular 224-***-**** LinkedIn: Jason S Arnold LinkedIn

Product Management/Marketing/Business Technology

I am actively seeking a strategic role within an organization that has a vision to exceed by being a top tier company with strong core values. I am bringing my experience and growth within the financial technology industry encompassing strong skills such as: Ensuring a competitive organizational edge by constantly and consistently introducing new business technology roadmaps, developing a strong brand presence in the marketplace, establishing strategic and mutually beneficial partnerships/relationships with clients, vendors, global exchanges and service providers to substantially increase and maintain customer base. Managing/coaching cross-functional global teams of driven people in technology and business to further growth with a profitable, stable and growing product/services that comes from pride of ownership. Directly responsible for a multi-million dollar budget that balances the operating expenses with the reoccurring revenue streams. Directing/coaching the practices, services and people by introducing business interdepartmental projects to streamline processes and manage costs, incorporating core concepts into a recurring training/mentoring program. Reducing operating costs with renewal of existing technology vendors that leverage services, products and people

Areas of Expertise

Product Management

Client Relationship Management

Strategic Planning

Channel/Vendor Management

Business Development

Business Continuity

Agile/SDLC/Roadmap

Product/Technology Marketing

Communication Strategy

Risk Management

P/L Management

Industry Trend Analysis

Mentoring/Training Programs

Professional Achievements

Doubled the current client base and drove volumes up by 75% through product enhancements, strategic marketing and business development.

Lead communication teams for customer and executives during high stress market conditions ensuring the smoothest customer experience

Oversaw a multi-million dollar revenue stream from my established sales targets based upon industry and competitor trends to executive board for approval, implementation and successful execution

Providing direction via product road maps that balanced features, critical patches and client requests against potential revenue and expense reduction

Mentored an internal/external training program focusing on electronic trading and the financial industry via webinars, information releases and social media.

Streamlined business approval processes for technology initiatives and vendor relationships to reduce operating costs and increase competitiveness, reducing the vendor footprint by 50%

Introduced and managed key technology partnerships to increase trading volume and productivity process flows, with additional marketing opportunities

Streamlined risk management surveillance through new processes and technology

Employment Experience

Business Consultant Florida Stay at Home Father 2014 to Present

Providing business technology expertise to organizations in the financial services industry ranging with product management/marketing, customer analytics, vendor review, competitive analysis, process integration, gap analysis.

Primary child care duties.

Design and implementation of household operational procedures.

Supervising, training and managing children and their needs.

Complaint/Conflict resolution

Household bookkeeping and finance management

Rosenthal Collins Group Chicago, IL Director of Technology/Product Marketing 2010 to 10/2013

Providing direction via product road maps that balanced features/enhancements, critical patches and client requests against potential revenue and expense reduction. Directing client relationships with firm wide technology programs to remain industry competitive and provide top of line service. Establish and grow vendor/channel relationship with continual contract review/negotiation to streamline costs/processes and improve organization offerings. Assist executive team with strategic initiatives and partnerships with Technology, Global Exchanges and New Business Growth.

Championed new risk-management software for real time monitoring of portfolio positioning

Streamlined vendor/partnership approval/renewal process and audits

Introduced exchange Market Data Review and Reporting technology and partners

Chaired committee of cross department executives focusing on technology growth

Assisted with streamlining business continuity and on boarding processes

Manager of Technology/Product Marketing (RCG Cont.) 2008 to 2010 Increase business by establishing an innovative marketing plan and training program for internal staff/external clients of proprietary trading product and leading industry products. Led industry/customer intelligence gathering to provide best of breed features in proprietary product and partnership opportunities. Conducted review of current software in use for duplication and reduction of overhead expense and operating time

Provided volume and customer demographics regularly to executive team

Reviewed and renewed technology vendor contracts and relationships cross departments

Established regular client relationship meeting schedule

ION Trading (Previously Rolfe and Nolan until 2006) Chicago, IL

Commercial Account Manager 2005 to 2008

Expanded client base of technology application via organically growing existing customer business and establishing new customer relationships and contacts via innovative networking and marketing.

Primary sales executive for market data and trading technology

Represented company within Exchange committees for electronic trading

Directed support and customer communications

Managed of Market Data Reporting and Capacity

Conducted regular customer round tables to ensure customers were part of the regular development life cycle

AVP of Order Routing/ Call Center Manager 1999 to 2005

Directed product team; development, QA, support and business sales. Ensuring customer feedback and industry trends where fully understood and incorporated within the product offering. Managed call center support team for multiple technology solutions. From back office, middle office and front office applications.

Added features that increase volumes by 80 percent over a 2 year period

Integrated client feedback and requests into development life cycle

Provided regular client round tables inviting executive team and strategic partners

Established process flow for multiple technology solutions via one support team

Provided escalation to executive team of client issues and time sensitive projects

Managed cross training initiatives for support teams focusing on different offered solutions

Reviewed call center statistics for constant improvement and common experiences

Vision LTD Chicago, IL

Trading Manager/VIP Customer Manager 1994 to 1999

Oversaw five trading desks to facilitate derivative trading on global exchanges and providing front line customer support for all organizational inquiries.

Provided high speed and reliable execution of customer data flow

Assisted risk management team on monitoring firms positions in global commodity markets

Provided error arbitration between customers and executing brokers

Provided personal client management to tier one clients

Education

B.B.A, Finance 1991

Loyola University Chicago, IL

Affiliations

Committees, Global Exchanges and Technology Associations, 1994 to 2013.

Various exchange/technology committees for order routing, market data, customer/client feedback, product development and partnership initiatives

Licenses and Certifications

Series 3 registered, National Futures Association, Chicago IL, 1999 to 2013

Member, Futures Industry Association, Chicago, IL, 2000 to 2013

Commodity Trading Advisor, National Futures Association, Chicago Illinois, 1997 to 1999

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