Melissa Peña

*** **** ***** ****** ***# **

New York, NY 10033

646-***-****

acqizh@r.postjobfree.com

To Whom It May Concern:

I have enclosed my resume to further acquaint you with the qualifications of my background, education, work experience and skills for your review. My excellent communication skills and the ability to work equally well in both team-oriental and self-directed environment will be a great asset for your company. I greatly appreciate your time to review my credentials and experience. Again thank you for your consideration. Please contact me at the above address or phone number if you require any further details.

Sincerely,

Melissa Peña

Melissa Peña

701 West 180th Street Apt 39 Phone: 646-***-****

New York, NY 10033 E-mail: acqizh@r.postjobfree.com

Education

● Touro College, New York, NY Currently Enrolled

● Borough of Manhattan Community College, New York, NY August 2007-December 2008

●High School of Graphic Communications Arts, New York, NY September 2003-January 2007

Academic Diploma

Work Experience

Boost Mobile Wireless, New York March 2014-Current

Explain options to customers and recommend what fits best for them

Offer accessories and phone insurance to reach monthly quota

Answer customer questions and address issues with their phones

Complete customer payments and answer account questions

Familiarize myself with all phone models to make solid sales for monthly quota

Duane Reade Pharmacy, New York, NY September 2005-April 2013

Pharmacy Clerk

Take and check availability of all patients' prescriptions

Write down patients' insurance information

Answer phone calls

Give patient counseling on medication if requested

Ring up prescriptions on the cash register

Some computer work

Place medication on shelves in alphabetical order

Recreation Department, American Leisure, New York, NY October 2009-June 2010

Recreation Department Agent

Planned after school activities for children (arts and crafts, basketball, baseball, and soccer)

Checked twelve playgrounds for cleanliness

Look out for the safety of the children

Organized sports equipment and special events (outdoors)

Reported any foul play in the complex and on the playgrounds

New York Sports Club, New York, NY January 2003-August 2005

Reception/Front Desk Associate

Attend to member’s needs, resolve member’s issues, and manage inventory.

Meet and greet members and hotel guests.

Count register at the beginning and ending of shift.

Provide information on class schedules and functions.

Ensure order of the front desk.

Answer and screen incoming phone calls.

Additional Skills

Computer Literacy

Fluent in Spanish

Interpersonal Abilities

Contact this candidate