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Hospitality/Customer Service Manager

Location:
Las Vegas, NV
Posted:
June 30, 2015

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Resume:

Objective

Looking for an entry level position that will allow me to move up within the company. Through hard work and the willingness to do everything I can to help grow and maintain the standards set by your organization.

Profile

Talent for quickly mastering. Works well with employees of varying degrees whether entry level or management positions. Accustomed to handling sensitive, confidential records. Flexible and versatile – able to maintain a sense of humor under pressure.. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

oManagement Postition

oCapable of Working Alone

oResults Oriented

oComputer Savvy

oCustomer Service

oEffective Communication

oWorks Well Under Pressure

oListens to others

oConflict Resolution

Work Experience

ASSISTANT MANAGER

Train workers in food preparation, service, sanitation and safety procedures.

Compile and balance cash receipts at the end of the day or shift.

Personally handle all customer issues.

Observe and evaluate workers and work procedures to ensure quality standards and service..

Document production and operational data on specified forms.

Handle vendor relationships.

Had the responsibility to delegate work to coworkers making sure store was running efficiently.

Employment History

HUNGRY HOWIE’S - Belleville, MI 48111

Prep cook promoted to cook and then assistant manager 2005 to 2015

Education

BELLEVILLE HIGH SCHOOL

2004-2007 HIGH SCHOOL DIPLOMA, AVERAGE 3.5 GPA

EASTERN MICHIGAN UNIVERSITY

ENLISTED 2011, CURRENTLY ATTENDING, AVERAGE GPA 3.0



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