Brenda Thompson

Cell: 214-***-****

E-mail address: acqiz1@r.postjobfree.com

OBJECTIVE

Provides clerical and administrative support to staff under general supervision, enters data through an electronic keyboard to process a variety of business and statistical service data, also a hard worker within a company to achieve a common goal and expectations.

EDUCATION

5/2010 Richland College-Dallas TX Associate Degrees in Accounting

5/2010 Eastfield College-Mesquite TX Associate Degrees in Business Admin

5/2009 Eastfield College-Mesquite TX Certificate in Bus. Admin-H/R 2/2001 Eastfield College-Mesquite TX Certificate in Accounting Clerk

L.V. Berkner High School-Richardson TX, Diploma

SKILLS

Ability to think and act independently, excellent communication skills, problem solving, team player, 10,000 keystrokes, ten-key by touch, Customer Service, Call center inbound and five line system, Cash register, prioritize work to meet product and complete deadlines, QuickBooks, Field-glass and Deltek timesheet, Word Processing, Microsoft Excel & Introduction to Computerized Accounting

EXPERIENCE

6/2014-presents .99 Only Store Dallas TX

Cashier

Check customer out at the register or help them find items they are looking for in the store.

8/2014-3/2015 Kohl’s Richardson TX

E-Commerce Customer Advocate (Part time)

Create a positive customer experience, provide personalized and creative solutions to customers need, adapt service approach to meet customer’s unique need, deliver positive outcome, listens to customer’s problem/ question, resources to satisfy customer needs and documents customer interactions for efficient resolution.

1/2013-10/2013 Volt Workforce Solution Richardson TX

Data Entry Clerk

Working at United Healthcare mailing out compiling contracts and filing contract as they comes in. Use Daltek and Fiberglass to input time. File and route source documents after entry as appropriate. Respond to inquiries regarding entered data. Emergency Contact/Fire Marshall checks room for fire in training area and count how many people are in the room every fifteen minute.

9/1999-6/2012 Eastfield College Mesquite TX

Admission Specialist

Admissions/E-Connect/Information Desk performs general office function for current and new students, credit and non-credit. Maintain a list of people that go to orientation and new to college students. Work on Excel with E-mail & students who come to the school in person. Maintain list of transcripts from other colleges, open mail to distribute difference departments if needed. Work during peak registration and with students who are having problems with their E-Connect log-in. Perform other duties as assigned.