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Customer Service Medical

Location:
Altadena, CA
Salary:
12.00/hour
Posted:
June 30, 2015

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Resume:

MARGARITA REYNOSO TORRES

**** *. ***** *** ******** CA, 91001 • 626-***-**** • acqiyv@r.postjobfree.com

OBJECTIVE:

To obtain an entry level position as a General Office Clerk that will give me the opportunity to implore my skills, and knowledge in serving customers, and team members.

QUALIFICATIONS:

Medical Terminology, Anatomy, and Physiology

Certified in CPR, Universal Precautions, and HIPAA regulations

Knowledge of Excel, PowerPoint, MS, Internet, filling, charting and telephone technique

Fast learner, dependable, able to work independently as well within a group, and perform well under pressure

Fluent in English and Spanish

EDUCATIONAL BACKGROUND:

Kaplan College - North Hollywood, CA January 2009 to April 2011

Diagnostic Medical Sonography - Diploma

Awarded Perfect Attendance

North West College - Pasadena, CA October 2003 to June 2004

ROP Medical Assistant Front and Back Office - Certificate

Blair Magnet I.B High School - Pasadena CA September 2001 to June 2005

High School Diploma

PROFESSIONAL EXPERIENCE:

WIC Amigos Nutrition - Pasadena, CA February 2010 to Sept 2010

Customer Service Associate

Assists customers with purchases, questions on products, and answering phones.

Diagnostic Imaging Medical Group of KENT - Los Angeles, CA January 2011 to March 2011

Diagnostic Medical Sonographer - Clinical Practicum

Performed ultrasound scans on abdomen, pelvis, prostate, breast, vascular, and OB-GYN.

Prepared patients for examination and processed films and technical reports.

Hill Street Imaging - Los Angeles, CA November 2010 to January 2011

Diagnostic Medical Sonographer - Clinical Practicum

Performed ultrasound protocols in small parts, abdomen, pelvis, trans-rectal, and trans-vaginal.

Operated both grayscale and color-flow Doppler sonography.

East Valley Medical Center - Glendora, CA August 2010 to November 2010

Diagnostic Medical Songographer - Clinical Practicum

Performed sonographic examinations by following standard procedures and protocols.

Prepared examination rooms for patients, explained procedures, and provided clear diagnostic images.

Comforcare Senior Services August 2011 to January 2013

Personal Attendant

Personal Care; bathing, dressing, family respite, housekeeping, supervision, laundry, take out trash, activity planning

Sunrise Senior Living January 2012 to May 2015

Lead Care Manager

Personal Care; bathing, dressing, family respite, housekeeping, supervision, laundry, take out trash, activity planning

Promoted to LCM ( Lead Care Manager) who is responsible for communicating to fellow co-workers the tasks for the day, making sure activities for the day are being done and are engaging to the residents, check suites for safety and assisting residents in a timely manner; notifying families of any changes ( health, behavioral and emotional) in their family member.

Stats Home Decorator and Wholesale Floral Supply - Pasadena, CA June 2006 to December 2008

Customer Service Representative

Responsible for assisting customer with all needs and managing the cash register.

Dr. Christine J. Choi D.D.S.- Pasadena, CA October 2004 to April 2005

Medical Assistant Front and Back Office

Responsible for answering phones, scheduling appointments, and assisting doctor with minor surgeries.



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