Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Collinsville, IL
Posted:
June 30, 2015

Contact this candidate

Resume:

Objective

I am highly motivated and eager to become a vital part of your team.

Skills Summary

Strong Written and Verbal Communication Skills

Lean (Budget) Implementation

Manufacturing, Aerospace and Agriculture Experience

Webinar/WebEx Experience

Government Interaction

Schedule and organize meetings utilizing Outlook

Customer Service, external and internal customers

Safety (OSHA)

Creation of newsletter utilizing Word and PowerPoint

Project Management

Conference Calls Scheduling

WebEx Scheduling

Contracts Experience

Root Cause Analysis

Team Building

Federal Acquisition Regulations (FAR) Experience

Off Site Meeting Coordination (200+ employees)

Detailed accuracy

Management Experience: Previous positions supervised contractors, mentored, delegated work and monitored monetary budget

Systems Experience

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Project

Share Point Experience

Microsoft Access

Microsoft CRM Experience

SAP

Employment History

GKN Aerospace August 2014 – May 2015

Administration/Scheduler to Vice President and Director of Operations

Worked to maintain overtime summary reports for union based employees

Ran reports for Vice President and Directors utilizing Excel and various databases

Supported department for Lean Practices

Tight calendar manipulation and scheduling for Vice President, Directors and Team Leads

Balanced and controlled supplies and purchasing in the department

Various Contract and Short-term assignments February 2014 – August 2014

Worked with various temporary agencies in St. Louis area as contractor and short-term assignments

Family Farms Group February 2013 – January 2014

Executive Administrative Assistant to CEO and COO

Worked tight calendar manipulation and scheduling for CEO and COO; assisted Vice President when needed

Preparation and scheduling office activities, including travel arrangements, internal and external business meetings, guest and client accommodations and business appointments

Assisted customers and staff for daily actions and requests

Maintained training booklets; collecting information and sharing with individual teams for various meetings

Worked at gathering and taking meeting minutes in various meetings and conferences

Utilized CRM to gather information for clients

Balanced and controlled major purchases for the company

Various Contract and Short-term assignments September 2012 – February 2013

Worked with various temporary agencies in St. Louis area as contractor and short-term assignments

The Boeing Company July 2003 – August 2012

Contracts Closeout Analyst (Gov’t Property) (June 2008 – August 2012)

Project Management for government contracts

Government interaction and reporting regarding closing of contracts

Ability to read Contracts between Boeing and government, research in preparation for closing contracts

Prepared reports utilizing PowerPoint for Government reports, ensuring full compliance with agency requirements

Scheduled and reported updates in preparation for monthly meetings to Government

Worked closely with internal, external customers and staff

Executive Administrative Assistant (July 2003 – June 2008)

Supported Executive Vice President in Engineering Department

Extensive travel arrangements; international and domestic

Utilized Word, Excel, PowerPoint, Access, Project and SharePoint

Scheduled and report to customer interaction and updates in preparation for monthly meetings

Extensive conference calls arrangements; set up meeting and tracked who attended the meetings

Assisted in setting up yearly large scale meeting coordination (group total 100 plus)

Worked closely with customers, vendors and staff

Volunteer Work

Supported United Way and helped raise $10,000

Education

LINDENWOOD UNIVERSITY – St. Charles, MO

Bachelor of Arts, Business Administration (BA), 2008



Contact this candidate