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Customer Service Manager

Location:
Oklahoma City, OK
Posted:
June 30, 2015

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Resume:

Jacob A. Wilson

**** ** **** ** * 918-***-****

Oklahoma City, OK 73119 acqixh@r.postjobfree.com

SUMMARY

Educated professional with multiple managerial experiences. Areas of expertise include planning, organization, education, history, writing, web development, and communication. Strong independent thinker and worker, capable of adapting in problem solving and critical thinking scenarios.

PROFESSIONAL EXPERIENCE:

Freelance Writer- June 2009-Present

Published writer covering television, mixed martial arts, comics, sports, and internet media. Web design, social media coordinator, and editor-in-chief. Director of Content and Head Writer for magazine start up. Business planning and marketing coordinator.

Wizard's Comics and Games, Norman, OK– June 2004 – December 2013

Event Organizer, Retail Manager, Writer

Organizing events of hundreds of customers, organization of group meetings and tasks, retail services, negotiations, customer service and community development.

Akropolis Games, Moore, OK - May 2003– May 2006

Owner

Retail sales and management, customer service, and internet integration.

Boomer Book Company, Norman, OK – July 1999-June 2003

Associate Coordinator

Textbook distribution and sales, shipping manager, receiving manager, customer service, public events, marketing, some accounting, inventory management, graphic design, and physical organization.

EDUCATION

Bachelor of Arts, History, University of Oklahoma, Norman, OK - 2001

-Pre-Med, Minor in Microbiology

COMMUNITY

Various positions and opportunities in church events and ministries including teaching, youth pastor, event organizer, team leader, and media supervisor.

COMPUTERS

Website building, any document program, Office Suite, QuickBooks, and web networking



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