Naima K. West

**** ** ***** ******, #**** Houston, TX 77054

acqix7@r.postjobfree.com 770-***-****(Cell)

Qualifications Summary

Recent graduate with a bachelor’s degree in accounting. Strong analytical and problem-solving skills with a commitment to supporting businesses in financial operations.

Proficient in Microsoft Excel, PowerPoint, Word, & Outlook.

Skilled in fast and accurate data entry.

Exposure to SAP and QuickBooks.

Education

Bachelor of Business Administration, Accounting (2015) 3.5 GPA

University of Houston-Downtown, Houston, TX.

Experience Highlights

Nordstrom, Houston, TX

Lead Cash Management Specialist, 2010-2015

Accountable for cash management, ensuring accuracy of all store cash and check collections, preparing deposits, and reconciling cash disbursements and bank statements with store records.

Researched and analyzed transactions to identify sources of discrepancies.

Coached and trained employees in stores across the region on cash room procedures.

Verified accuracy of all processes performed by cash management team.

Handled client relations including processing credit cards applications, correcting payment errors, and adjusting incorrect transaction entries.

Collaborated with loss prevention team to coach and train sales associates on fraud detection and prevention.

Facilitated in the implementation of a pilot program to reduce labor cost and increase efficiency in cash rooms throughout the company.

Best Buy, Lithonia, GA

Supervisor, Home Theater Sales & Geek Squad, 2003-2009

Manager-on-duty charged with handling the store’s inventory reports, warranty budget, staff supervision and direction, and client relations.

Performed SWOT analysis, developing quarterly business plans to meet store revenue and margin goals.

Analyzed monthly and quarterly Profit and Loss statements for opportunities, and introduced business plans to increase Net Operating Profit.

Hosted quarterly meetings to discuss business results and opportunities.

Coached and trained employees on successfully executing business plans to increase sales.