Diana Castillo

***** ** ** ******, ******** Pines FL 33028

Cellular 754-***-**** acqiup@r.postjobfree.com

www.linkedin.com/pub/diana-castillo/b/691/311

PROFESSIONAL PROFILE

Proactive, experienced bilingual (English-Spanish) personal /executive assistant; flexible and dynamic, providing support 24/7.

Consistent track record with professional skills in Executive administrative support. Complex domestic and international travel arrangements, detailed itineraries and prepared expense reports. Extensive calendar management and meeting coordination.

Integrity, trust and seasoned discretion; able to handle sensitive situation with tact and professionalism. Ensuring security of confidential materials. True gatekeeper, poised and polished

Resourceful, dependable; able to work independently; take initiative; troubleshoot and solve problems.

Strong analytical skills; excellent follow-through on action items and time-sensitive projects Supporting daily operational business needs, created PowerPoint presentations and briefs

Ability to handle multiple tasks simultaneously and balance competing priorities with accuracy and thoroughness.

Experienced in working within high level executives, board members, charities and associations within an international team and mixed culture.

Excellent ability to manage internal and public affairs such as conferences, exhibitions and events.

Estate Management, personal financial matters and event planning.

Excellent command of Microsoft Office, Vista, Outlook and Internet. SAP knowledge.

WORK EXPERIENCE

STANLEY BLACK & DECKER INC (Global & Emerging Markets) - Senior Bilingual Executive and Personal Assistant to SVP and President. Sr. Executive Assistant to VP Human Resources and VP Hand Tools – Global Emerging Markets Business Unit Miramar, FL April 2013 – April 2015

Division of Global Emerging Markets (Asia, Latin America, the Middle East, Africa, and CIS or the Commonwealth of Independent States including Ukraine, Turkmenistan, and Georgia) demanding 24/7 support. Oversaw meeting logistics, travel reservations for domestic and international meetings in Company Jet or commercial airlines; prepared all required agendas, documents, and visas. Filed expense reports on behalf of the Executive team. Planned and coordinated all meetings & events including video equipment set up; coordination and scheduling of meeting space and catering. Managed executive calendars and assisted with the preparation of presentation materials. Prioritized and managed multiple projects simultaneously; follow through on issues in a timely manner. File and retrieve corporate documents, records and reports.

OFFICE DEPOT – Sr. Executive Administrative Assistant to SVP, Corporate Controller & Chief Accounting Officer; Vice President International Controller and Vice President Financial Planning & Analysis - Boca Raton, FL May 2008 – April 2013

Recruited by former Vice President DHL Highly visible role providing advanced, diversified, and confidential administrative support to Senior VP, Corporate Controller, VP International and VP Financial Planning & Analysis. Acted on behalf of the SVP in important matters, applying broad knowledge of principles, practices, and procedures to identify problems and take appropriate action. Provided overall administrative support in daily operations and a complex array of SVP requests. Managed work calendar and related extra-curricular calendar; evaluated meeting/event/conferences requests. Determined the appropriateness of the executive’s attendance at speaking engagements. Maintained a confidential filing system; transmitted decisions and instructions; answered inquiries to aid executive in the resolution of routine matters.

Acted as liaison to internal and external contacts; provided planning for travel and expense reporting; coordinated meetings/ events/ conference calls, including the use of telecommunications, videoconferencing and facilities resources. Performed a wide variety of support of a confidential and sensitive nature. Developed presentations; prepared a variety periodic and special reports. Assisted in the preparation of the annual budget, including compiling data; monitoring and tracking expenditures, ensuring that department remained within approved budget allocations. Ensured that supply inventories supported administrative unit needs in a cost-effective and budget-sensitive manner.

E. OLIVER CAPITAL GROUP - Business Development and Project Coordinator of CEO - Fort Lauderdale, FL June 2007–April 2008

Responsible for coordination and completion of projects. Oversaw all aspects of telecom projects; monitored and summarized progresses; prepared status reports for upper management. Coordinated all aspects related to investor relations including roadshow travel arrangements on private jet and luxury accommodations.

Prepared agendas, notices, minutes and resolutions for corporate meetings. Prepared presentations for Board meetings, partners and investors. Arranged complex travel plans and itineraries; compiled documents for travel-related meetings. Screened incoming calls and correspondence and respond independently. Organized programs, events and meetings, arranging facilities and caterers; issuing invitations; coordinating speakers and controlling event budgets.

Maintained confidentiality of information, applying discretion and judgment. Interfaced well with all departments and entities to represent the CEO and upper management in a highly professional manner.

DHL USA EXPRESS – Sr. Executive Assistant to VP US Finance Operations, Sr. Dir Accounting & Reporting

Plantation FL May 2005 – May 2007

Provided administrative support to ensure team efficient performance within division budget. Knowledge of department functions, policies and procedures to accurately address inquiries and comply with company guidelines. Developed procedures to track and ensure productivity improvement. Prepared/developed high quality presentations, reports and other documents using Windows Office. Resolved routine problems; presented solutions and recommendations to manager on issues where independent judgment was required. Performed other duties and work on special projects as assigned. Managed individual and team general calendar, scheduled meetings, conference rooms according to amenities requirements (25 in-house), conference/video/web conference meetings and special events, including meeting notes. Coordinated travel arrangements and prepared expense reports. Created and maintained data base, organizational charts. Responsible of confidential files.

Assist team with all administrative issues, facilities, equipment and supplies. Office space management: office moves, new employees. New hire/Temp/Consultant set-up and termination process. IT technical team support. Liaison with facilities and security. Hurricane Floor Captain.

HOLLANDER HOME FASHION – Sr. Executive Assistant to CEO & VP Fashion – Boca Raton, FL January 2005 – April 2005

Assisted VP Fashion in procurement; acquisition of goods and services. Prepared international bids; negotiated prices and terms; supplier selection. Conducted supplier evaluation and market research. Managed fashion supplier relationships.

MARINE HARVEST AMERICAS part of NUTRECO NV – Sr. Executive and Personal Assistant to Business Group Managing Director & Group Controller Pompano Beach, FL February 2004 - January 2005

Act as “face of the Executive” to external parties, such as associations and charities where the Business Group Managing Director was a Board member,) and internal staff members. Professionally represent Executive in all external and internal in-person and/or telephone inquiries. Gracefully deflect inquiries from vendors, reporters, press etc. Right hand of Director in all related personal affairs. This position required impeccable tact, sensitivity to confidential information, strong work ethic and willingness to take ownership of wide-ranging of responsibilities, poise, superior professionalism, discretion, and excellent ability to handle external parties. Support to Controller in Financial presentations and Budget and personal related issues.

PTESA PROFESSIONALES EN TRANSACCIONES ELECTRONICASC - Sr. Executive Administrative & Personal Assistant CEO

Miami, FL January 2001 – December 2003

Recruited by former President of Ericsson. Served as organizational center abroad to provide information; administrative support; preparing, producing, delivering and controlling documents, including proposals, briefings, reports, memorandums, letters and schedules. Preparation and control of confidential documents and financial reports. Maintained electronic reference database. Assisted in scheduling local conferences and meetings, and dinners. Prepared procedures, design and implementation forms. Answered routine mail, telephone or personal inquiries, referring such inquiries as necessary. Provided copying and document support. Provided mail distribution to staff. Maintained personal/office calendar of events. Maintained/coordinated scheduling of CEO appointments. Arranged travel accommodations for CEO and executives; prepared expense reports. Make appointments with customers/potential customers. Controlled distribution of marketing material. Established and maintained filing. Personal Assistant providing estate management, personal functions and family events. Managed accounts payables and reconciled bank and credit card accounts.

ERICSSON – Sr. Executive Administrative & Personal Bilingual Assistant to President and Board of Directors – Bogota, Colombia and Stockholm, SWEDEEN May 1992 – December 2000

24/7 support availability given Headquarters location This position required impeccable tact, sensitivity to confidential information, strong work ethic and willingness to take ownership of wide-ranging of responsibilities, poise, superior professionalism, discretion, and excellent ability to handle external parties, given the exposure of working in multiple projects with Government officials. Provided information & administrative support: preparing, producing, delivering and controlling the documents including proposals, sales and technical briefings, reports, memorandums, letters and schedules. Prepared confidential documents; board meeting reports, financial reports. Travel arrangements for the Executives; organization of special events. Estate Manager of large recreational facility for special company venues and expats. Managed household affairs, house staff, event planning and personal financial matters. Managed contractors, repair personnel, grounds maintenance for company home and recreational facility.

EDUCATIONAL PROFILE

POLYTECHNIC UNIVERSITY OF VALENCIA (Spain) - BS Administration/Construction. Certifícate Especial Eventos Planner

UNIVERSIDAD PILOTO DE COLOMBIA (Bogotá Colombia) - Architecture (10th Semester)

ACADEMIA PITTSBURGH (Bogotá Colombia) – Architectural Drafting

UNIVERSIDAD NACIONAL DE COLOMBIA (Bogotá Colombia) – Microsoft Office

FLORIDA ATLANTIC UNIVERSITY FAU (Boca Raton Florida) - Finance for Non Finance Professionals & Project Management