April Brown

P.O. Box *** Amlin, Ohio *****

614-***-****

acqitl@r.postjobfree.com

Career Summary

Nine years as an administrative support professional in a corporation that provides confidential case work in claims and governmental information.

Strong meeting planning and facilitation skills; able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members.

Actively maintained clients with the professional soft skills needed to gain client trust.

Skills Summary

Microsoft Office applications, drug screens, fingerprint scanning/mobile fingerprinting. Provide Notary Public services. Obtained corporate and loss prevention security certification. 40 plus wpm. Negotiated fees with new clients with increase profits by 25%.

Education and Certifications

Ohio Business College, Hilliard OH Pursuing an Associate Degree in Business Administration

ITT Technical College, Hilliard, OH Completed coursework in Criminal Justice

Columbus State Community College, Columbus, OH Completed coursework in Law Enforcement

Certifications Notary Public, Columbus Police Department Civilian Police Academy, Certified in Loss Prevention and Corporate Security. Security Clearances: FBI, Michigan, Pennsylvania, Florida, Alabama, Ohio, and Georgia

Employment History

National Background Check, Inc. Columbus, OH 7/2014-Present

Fingerprint Tech/Customer/Corporate Relations

Maintained client and applicant trust for fingerprint based background checks

High volume fingerprint card scanning/mobile fingerprinting in timely manor

Perform drug screenings, provided Notary Public services

Dental Works Columbus OH 04/2014- 7/2014

Patient Care Associate

Patient check in and out from appointments and ensured patient satisfaction

Daily chart updating, filing, and locating patient information

Provided assistance to patients physically and over multi – line phone systems

3M Cogent Systems Dublin OH 04/2011- 04/2014

Customer Liaison

Accepted registration calls for fingerprinting requirements

Used computer and phone systems on a daily basis to provide great customer service and support

Maintained sensitive documentation in various areas of the company

Updated server site for the company when needed as well as CHRI fingerprint records

Provided new hire training

Republic Airways, Columbus OH 7/2010- 04/2011

Production Controller

Performed duties on office equipment such as email, fax, copy, and company program

Audited mechanics paper work to FAA regulations.

Performed data entry as well as filing and issue FAA regulated documents

Employment History (continued)

Cogent Systems, Dublin OH 1/2008-7/2010

Customer/Clint Liaison

Accepted registration calls for fingerprinting.

High quality professional care to increase business

Provided clerical work when needed in additional departments

Volunteerism

Columbus Arts Ball to benefit various charities

Citizens Police Academy sponsored by The Columbus Division of Police

References:

Name: Kori Southers

Address: 2488 Billingsley Rd

City, State, Zip: Columbus, Ohio, 43235

Phone: 614-***-****

Name: Lori Walters

Address: Can provide

City, State, Zip: Columbus, Ohio

Phone: 614-***-****

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