Syed Hussain

Phone: 902-***-****

Email: acqisp@r.postjobfree.com Mailing Address: 3 Veronica, Halifax, NS B3N 3A4

Professional Profile

* ***** ** ********** ** software quality assurance, Testing and system analysis in Client Server and Web based environments.

Good understanding of the Software Development Life Cycle.

Hands on experience in performing Data analysis, Data mapping, Data validation and Back End testing of Banking, Telecom, Insurance and Industrial systems.

Experienced in streamlining the testing process by using proper test methodologies, naming conventions and documentation templates.

Hands on experience in preparing Test plans, Test Scenarios, Test scripts and Test cases for both manual and automated testing using automated tools Quick Test Professional and LoadRunner.

Hands on experience in using Defect tracking tools like Quality Center, Jira.

Have an ability to handle multiple projects with competing priorities.

Have excellent written and oral communication skills.

Have good experience testing the applications in Banking, Financial, Insurance, Human Resource and Telecommunication industries.

Technical Skills

Languages: C, C++, Java, Java Script, EJB, Visual Basic, and XML

Operating Systems: Windows, Linux, NT, UNIX, and Mainframes

Tools: Quick Test Professional, Quality Center and LoadRunner

Databases: MS Access, Oracle, DB2, My SQL, SQL, and SQL Server

Packages: Lotus Notes, Outlook

Education

Bachelor of Technology (Computer Science) - TRR College Of Engineering, India

QA Analyst, EastLink (Telecom), (Sep 2013 – Jun 2015), Halifax, NS

Project: Call Center CSM Implementation

Job Description: EastLink has implemented Customer Service Management system from AMDOCS, the CSM application is integrated with EastLink call center application to provide information to the customer on their inquiries.

Interacted with both the Business and Development team on a day-to-day basis.

Created detailed Test Plan, Test Scenarios and Test cases according to the Business/Functional requirements and identified the required test data

Responsible for streamlining the testing processing and documentation by introducing proper naming conventions and templates

Created Test Scenarios and Test Cases using Quality Center ALM.

Organized test case reviews with the project team and updated them accordingly.

Performed Sanity, Functional, Navigational, Cross Browser, Integration and End-to-End testing on portfolio Management Application.

Performed Regression testing of interfaces to make sure that existing functionalities are not impacted by the fixes and changes.

Performed extensive back end testing using SQL.

Tools: ASP.Net, UNIX, Oracle 11, WebSphere, Message Broker, SQL Navigator, Quality Center ALM, Quick Test Professional 10.0 and LoadRunner 10.0.

QA Analyst, CNA Insurance. (Nov 2012 – Sep 2013), Toronto, ON

Project: Data Migration & Oracle Siebel Implementation

Tools: Java, Oracle 11, Oracle Siebel CRM, SOAP, Oracle Forms, Oracle PeopleSoft, Quick Test Professional 10.1 and Quality Center 11.

Job Description: CNA Integrated Insurance System project deals in centralizing all the customer information and agent information in to Oracle Siebel CRM application from different data sources.

Responsible for testing the CIIS (CNA Integrated Insurance System) application.

Created test plans (which involved writing test cases and test conditions) to test different features.

Performed System, Security, Integration and User Acceptance Testing by interacting with the Users.

Automated different test conditions to improve the efficiency of testing in various test areas by using Quick Test Professional.

Used Quality Center to perform Test Management and Defect Tracking.

Coordinated with developers to help identify and fix bugs.

QA Tester, Servus Credit Union (Jan 2011 – Aug 2012) Edmonton, AB

Project: Fusion Core Banking Implementation

Tools: Mainframe Environment (MVS, COBOL, JCL, VSAM, CICS, GUI Environment (Windows, Visual Basic), Quick Test Professional 9.2, LoadRunner 9.0, Quality Center 9.0

Job Description: Fusion Core Banking is a complete banking system, combining all of the banking processes, such as general ledger, loans, deposits, customer information, safe-deposit box, and all of the transactions associated with these areas. Although each area processes a unique type of information, data and transaction details are shared and exchanged through the integrated processing capabilities of Servus Credit Union.

Responsible for Testing the Ohio Savings Fusing Core Banking application.

Developed Test Plan based on the Project documents and Requirement Documents.

Created Test Conditions and Test Cases based on the Business and Functional Requirements.

Preparation and Execution of Test Cases based on the specific business rules.

Performed Integration, System and User Acceptance testing.

Performed Regression, Data Driven, Performance and Navigation testing.

Tested the Business Process that tests the Bankway system plus designed reports to verify that typical business activity can be transacted.

Designed test case specifications and executed function and system tests.

Developed automated testing strategy, designed and executed automated test scripts using QTP.

Defects were reported in Quality Center and Coordinated with the developers to resolve software defects. Performed Regression testing after the fixes.

QA Tester, Department Of Health, (Mar 2009 - Nov 2010), Halifax, NS

Project: SAP HR Implementation

Tools: SAP HRM, SAP CRM, SAP ECC, Oracle 9, Windows NT and UNIX

Job Description: SAP HRM application automates all of the critical HR functions of HR and Payroll. Vital personnel data including, compensation, benefits, contract/work histories, performance reviews, training documentation, certifications, and security clearance statuses are stored in a central database and available to HR, managers, and employees

Responsible for developing and testing IT Solutions Human Resource Application based on the business and functional requirements

Analyzed Business and Technical specifications for the preparation of Design documents and test scenarios

Created application with different technologies

Developed detailed system test cases for the application

Performed extensive functional, Regression, and Volume & Performance testing.

Created and executed the test cases manually successfully found defects and reported to developers with proper priority and severity

Documented errors, resolution, and performed extensive regression testing after the fixes.

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