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Assistant Customer Service

Location:
Greenville, SC
Salary:
$12.00 min per hr
Posted:
June 30, 2015

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Resume:

Deie’dre Wilson-Barksdale

*** ***** ******

Greenville SC 29611

864-***-****

acqisi@r.postjobfree.com

Objective: A competent and organized individual with highly adaptable skills in communication and interaction with all levels of management. Demonstrated strong leadership, responsibility in achieving corporate and business objectives.

Blackboard/ FA Student Services (5-2015- Current)

Financial Aid advisor for Blackboard Student Services within online College from Virginia. I assist the call center in reference to answering questions as well as directing the students to a sound solution to the needs of the college students with their online application and distribution of financial aid services. Certified FA Advisor.

The Holiday Inn Express Downtown Greenville (1-2015- 3-2015)

Front Desk administrative duties, customer service, reservations, room sales, club member orientation and membership, daily data entry, phone and cash drawer detail, OPERA System trained. (Part-Time)

The YMCA of Greenville Caine Halter/Judson( 9-201*-*-****)

Teacher for 3rd Grade class for the after school program at Legacy Charter Elem.

Instruct student into the afterschool schedule, which consist of homework, Catch program and dismissal from 3pm until 6pm Monday –Friday and 12pm until 6pm on Friday. (Part-Time)

The South Carolina Department of Motor Vehicles (1-2014 - 8-2014)

Administrative Specialist II

Assist in greeting customers and coordinated the individual and agency needs during transactions. Maintain and administered the SCDMV camera and the computer programs to produce the license. As an Express Administrator, I completed transactions that consisted of cash drawer transactions, decals for the tags, license, and tag registration along with issuing driving records and the transference and recording Title changes during the day. (Seasonal )

The White Horse Academy (3-201*-*-****)

Administrative Assistant to Residential Tech Staff/ Transport

Organized and instructed staff schedules for staff, administrative duties directed by supervisor. Night supervision tech duties of clients in the program.

Conducted visitation between clients and families, transported clients to court, Doctor, or any other transport needs of center. Obtained SAS (Part-Time)

: Greenville Family Partnership (1-2011- 8-2012)

Community Outreach Educator

Supervisor, Youth Intern Program, recruitment of youth intern program

Member, DJJ Advisory Meetings, supervised administrative duties for STOP grant.

STOP Grant Assistant Coordinator, SRO, GFP liaison for Red Ribbon Week collaboration school activities.

Assist in Violence Prevention Initiatives

Maintained monthly reports and data on the programs progress and success rate.

(Full-Time)

Phillis Wheatley Association/ WIA (2010 – 2011)

Youth Development Specialist

Assistant to Youth Development Coach for WIA. Case manager for the Learn and Earn Program. Conducted recruitment for WIA program for college and adult employment opportunities. Conducted interviews and scheduled various appointments for clients maintained records and clients affiliated in the program created and facilitated various educational and work experience modules. Instructed clients in resume, writing, career exploration, leadership, and occupational skills.

(Part-Time)

J. Harley Bonds Middle School Alt.(2011- 2012)

Recovery Class/ Assistant Administrator

Daily Attendance/ daily clerical duties for student records

Assisted in maintaining discipline plan with reporting and distribution of referrals Distribution of medication

Assisted acting Director of site. (Full-Time)

Southside High School (2000 - 2009)

Media Clerk

Guidance Clerk

Special Ed Assistant

Track & Field and Cross Country Head Coach

Read 180 Lab Assistant (Full- Time)

Greenview Elementary (1999 - 2000)

Media Clerk/ Attendance Clerk

Assisted Media Specialist in the daily function of the Library

Conducted classes with research using all media

Cataloged and checked in and out instructional material (Full-Time)

Overbrook and Golden Strip Dev. (1991-1999)

Library Assistant

Front Office Clerk/ Golden Strip Human Resource Center

4K and 5K Classroom Assistant

Summer Program Art Teacher

General office duties ordered materials for staff and 4-k program

Attendance, Invoice for materials

Registration for incoming students

Lesson plans and instruction for all Art Level Classes (Full-Time)

Criminal Justice Experience (1996-1999)

Probation, Pardon and Parole Asst. Agent

Pretrial Intervention Agent/ Assistant

Retrieved Indictments for the Solicitor

Documented and transferred clients to various levels of supervision

Completed over 500 hours in court room proceedings under Internship Program

Generated and recorded daily reports on client’s activities.

Under work study: Conducted night surveillance of monitor.

`Education: Att. University of South Carolina-Upstate B.S. Behavior Science/ Counseling

Greenville Tech. Associate in Public Service-Major Criminal Justice

Certification in Law Enforcement Training

Certification in Substance Abuse. SAS



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