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Customer Service Administrative Assistant

Location:
Highland, CA
Posted:
June 30, 2015

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Resume:

Mayra Ponce

*** * ****** ** #*, Los Angeles, CA 90042

626-***-****

acqisb@r.postjobfree.com

Strength

General Office Clerk

Skills Summary

Knowledge of general accounting and medical terminology

Lotus Notes; Outlook; Microsoft Excel; Microsoft Word, Microsoft Windows, Microsoft PowerPoint.

10-key by touch.

Effective problem solver; prioritize and manage heavy work flow without direct supervision.

“Can do” attitude; work very cooperatively with co-workers and higher management staff.

Excellent time management and organizational skills.

Additional skills include customer service, confidentiality, insurance verification, and general office support.

Fluent in Spanish

Experience

Administrative Assistant

3/2014 to 1/2015

Office Team, Pasadena, CA

Opening and sorting mail.

Assist in month-end processing of documents.

Managed high profile accounts.

Train new staff on office and mail procedures.

Constant use of email, data entry, scanning, and faxing.

Volunteer, Office Clerk 11/13 to 5/14

Huntington Hospital, Pasadena, CA

Insurance verification

General office work such as filling, faxing, copies, answering phone calls

Data entry

Office Clerk

12/12 to 2/14

Pasadena City College, Pasadena, CA

Opened and closed learning center; supervised students and staff.

Provided assistance to students in need of guidance in Word, Excel, or PowerPoint.

Acknowledge each student’s needs by providing them with a quality level of service.

Quality Clerk 3/03 to 11/12

Avon Products Inc., Pasadena, CA

Accountable for order processing of items shipping to clients.

Flexible to assist various departments in completing daily tasks.

Responsible for preparing and processing orders under strong deadlines.

Manage and support team members to increase safety, quality and productivity within the company.

Train new employees on company standards and safety policies.

References available upon request.



Contact this candidate