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Sales Director or Vice President

Location:
O'Fallon, MO
Posted:
June 30, 2015

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Resume:

EXECUTIVE SUMMARY

Fourteen years of management experience in MEDICAL SALES and OPERATIONS within diverse industry environments. Credited with rebuilding five sales forces and known for meeting and exceeding company sales goals, while adept in coaching and mentoring to all personality types. Highly skilled in general management, personnel training, effective communication, and the achievement of business goals and visions. Known as proactive and strategic thinker.

CRITICAL SKILLSET

Turn Around Specialist

Leadership

Strategic Planning

P&L Management

Productivity Improvement

Training/Mentoring

Operations Management

Business Development

Medical Sales Management

Project Management

EXCEPTIONAL ACCOMPLISHMENTS

Facilitated cost reduction of operational expenses over $400K in five months.

Decreased labor costs by $150,000 in 4 months.

Increased EBITDA from ($177K) per month to $8,900 per month in ten months.

Tracking territory sales at + 105% of sales goal during 2009.

Converted new account in St. Louis $1.2M gross annual revenue.

Responsible for increased MO territory from $1M in annual sales to over $5M in annual sales.

Effectively increased annual revenue by + 35% in first 12 months.

Cultivated an increase in annual revenue by + 45% in first 12 months.

Launched a business sales division in five states selling services to medium sized business.

Led sales, service, & retention departments for a business sales division in MO, KS, IL.

Accomplished 135%, 155%, and 160% of Sales goals ~ 2006, 2007, and 2008.

PROFESSIONAL EXPERIENCE

PathGroup Laboratories St. Louis 3/14 – Present

Sales Manager

Responsible for selling clinical and anatomical testing services to physicians.

Sold $1.8M multispecialty group in first six months of employment.

Acquired additional accounts that totaled over $2M in new revenue, to date.

Assisted in setting up sales training for onboarding new representatives in recruitment class.

Worked with newer representatives to train them on sales and relationship building with physicians.

Developed sales slides and presented at the Annual Sales Meeting regarding physician relationship building and management relationship building.

Implemented a “one report” adopted by the company for tracking more expensive esoteric testing to boost revenue.

Worked with sales representatives on “end to end” selling allowing them to achieve more sales and not lose additional revenue.

Breakthrough Medical St. Louis 01/12 – 03/14

Vice President of Sales and Operations

Responsible for the overall sales and operations of a privately held $4M pain management company.

Re-launched two markets, including staff restructuring, right sizing and aligning sales and advertising campaigns.

Developed a new television advertising campaign designed to drive consumers and businesses into the local clinics for pain management treatments.

Tracked all markets for marketing effectiveness and made changes accordingly.

Oversaw a medical billing office for reimbursement efficiencies.

Launched expansion program designed to move company into three additional markets by the end of year 2013.

Responsible for oversight of staff and medical providers.

Developed an outbound call staff to facilitate customer service as well as promote services.

Created an outbound telemarketing team.

Gateway Ambulance St. Louis 01/11-01/12

Director of Sales and Operations

Full profit and loss responsibility for a $12M annual privately held ambulance service provider with 150 employees.

Worked with union negotiating a new union contract, right sizing the business model, realigning sales and marketing calling on doctors, hospitals, and nursing homes.

Complete turnaround and re-launch project in operations and sales, right sizing the company which encompassed a reduction in costs of $400K in five months.

Known as the biggest and fastest cost reduction turn around by the Gateway Ambulance Controller with 20+ years of financial medical experience.

Developed sales plan in August to and increased volume by 20% in the first month.

Worked with dispatch team on outbound and inbound calls to train on customer service and efficiencies related to emergent and non-emergent communication.

Employed ambulance posting strategy leading to fuel cost cuts and faster response times.

eDoc Synergy St. Louis 10/09-01/11

Senior Director of Sales

Sold electronic medical records to physician practices and hospitals, calling on “C” level executives, specialty physicians, nurses, and office managers within a designated region.

Responsible for increasing market share by 550%.

Converted 55 doctor practice leading to $330K in annual revenue.

Secured contract with billing company yielding annual revenue of $1.2M.

Quest Diagnostics St. Louis 12/08-10/09

Senior Territory Sales Manager

Sold clinical and anatomical laboratory testing to the physician and hospital markets working with laboratory managers, physician groups and “C” level management in MO and Ill.

Managed new sales growth and base of business in excess of $4M annually.

Sold largest commercial competitor account in region resulting in $600K in annual sales.

Increased MO territory from $1M to over $5M in annual sales.

Implemented a hospital cooperative testing program to facilitate revenue and access points.

Medical Diagnostic Laboratory St. Louis 04/06-12/08

Director of Sales and Marketing

Managed 30 direct reports selling and supporting clinical and anatomical reference laboratory testing in sales and operations in MO and Ill.

Team consistently achieved over 100% of sales and retention goals in three consecutive years.

Reduced departmental operations budget by 40% in first 12 months.

Increased annual revenue by over 50% in three years.

Increased Human Papillomavirus (HPV) testing be 400%.

Contracted with outside consulting firm to refine operational billing practices leading to a 50% per month increase in collected revenue.

Charged with reorganizing and developing the customer service department. This included; hiring a new supervisor, developing a new telephone script to help to help with customer questions.

Developed a script for outbound cold calling for sales representative and customer service.

Laboratory Corporation of America St. Louis 12/04-04/06

Regional Manager of Business Development

Managed four sales and four service representatives selling and supporting clinical and anatomical reference laboratory testing sales and operations in MO and Ill.

Consistently exceeded 100% of team’s sales objectives.

Operationally managed SSM Physician Outreach Group - $4.5M in annual revenue.

Launched Image Guided Pap program resulting in a 50% conversion rate.

Increased monthly accessions by 5,000 per month in first six months.

Developed a Key Account Manager program that made outbound calls to current customers to solicit additional business, as well as ensure a second call point for retention and relationship development.

EDUCATION PROFESSIONAL DEVELOPMENT AFFILIATIONS

Drake University, Des Moines, IA ~ B.A. Journalism & Communication

Stanford University, Palo Alta, CA ~ Certification in Journalism Studies

Big Brothers and Big Sisters, Columbia, MO ~ Big Brother and member of the Board of Directors



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