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Customer Service Management

Location:
San Francisco, CA
Posted:
June 30, 2015

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Resume:

Courtney B. Meredith

acqim3@r.postjobfree.com

*** ***** **** ******

Belleville, IL. 62223

618-***-****

Education

Full Sail University- Winter Park, FL. Feb ’12

Bachelors of Science in Business Management -GPA 2.99

Relevant Coursework:

Business Ethics and Social Responsibility

Business Law

Leadership and Organizational Behavior

Introduction Management

Professional Communication and Presentation

Introduction Accounting

Capella University- Minneapolis, MN. Oct ’12-Present Masters’ of Science in Mental Health Counseling

Experience

Housing Specialist

Chestnut Health Systems

Collinsville, IL. May ’15-Present

Provide assistance for residence of the Collinsville Connections facility, individual counseling, treatment program, medication management, focus groups, administrative management, activity development, and behavior observations.

Housing Specialist

Peter and Paul Community Services

St. Louis, MO. Jan ’13-Present

Provide assistance for residence of Safe Haven community program, individual counseling, focus groups, administrative management, activity development, medication administering, behavior observations, and provide surrounding communities with social services.

Event Security

NPB Event Security

St. Louis, MO. May ’14-Oct ‘14

Provide customer service for patrons, crowd management, event staffing, event management, facility surveillance, establish good customer relations and adhere to all policies and facility regulations.

Building Supervisor

Mitch Murch Maintenance St. Louis, MO. April’13-June ‘13

Supervise employees and perform daily maintenance of facility, payroll training of new hires, maintaining inventory/supplies, distribution and management of daily workload, update facility safety policies and customer service/contact.

Case Worker

Lessie Bates Neighborhood House

East St. Louis, IL. Jul ’08-April ’13

Coordinated the integration of social services and case management functions into the clients’ care, discharge, and home planning processes with external human services organization. Provided ongoing support through comprehensive assessments, planning, implementation and overall evaluation of individual client needs.

Professional References

Adam Pearson- Occupational Therapist 314-***-****

Courtney Luster- Licensed Professional Counselor 618-***-****

Mip Eaves- Licensed Social Worker 636-***-****



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