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Training Support

Location:
Milton, WA
Posted:
November 01, 2015

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Resume:

Gerald R. Legere, BA, RRT, RCP

Epic Credentialed Physician Trainer and Support Specialist

**** ************ *****

Rural Hall, NC 27045

(M) 336-***-****

acqijx@r.postjobfree.com

Presently in process of Epic Certification, Inpatient CPOE/CPOM

Twenty-Four years as a clinical practitioner as a Registered Respiratory Therapist and Cardiovascular

clinical research, four years teaching Epic to Physicians, Surgeons, and other practitioners/end users.

Proficient in Epic 2010, 2012, and 2014. Selected as a Fellow with UNCG Masters HITmanagement

and completed Certification for HITpro, Clinical Consultant. Presently enrolled in the MS program at

UC-Irvine, Business Analyst.

Credentialed in Epic Inpatient CPOE/CPOM and Epic Ambulatory. I have instructional design

experience, EPIC CPOE. Epic Assignments in North Carolina, Texas, California, South Carolina

having provided pre GoLive training, GoLive Support, and post GoLive support.

EMPLOYMENT

Epic Physician Clinical Consultant/Credentialed Trainer May 2015 - Present

CHI St. Alexius Hospital, Bismarck North Dakota & Tacoma Washington

Clinical Curriculum designer and editor for training materials and presentation of Epic to Physicians

and surgeons. Conducted technical computer training to physicians and surgeons throughout the

enterprise. Job shadowing with various staff to ensure workflows match curriculum presented.

Conducted one-on-one interviews with provider staff and medical directors to ensure a better build and

understanding of current workflows and how they relate to an electronic format.

Epic Physician Clinical Support Specialist/Liaison February 2015 - May 2015

Clovis Community Medical Center, Clovis California

Consultant specializing in working one-on-one with 23 member team of hospitalists formatting notes,

templates, preference lists, and order sets. Focus of documenting notes geared towards Problem

Oriented Charting. Working with Informatics team in presenting 2014 Epic upgrades, improving notes,

preparing for ICD-10, ensuring meaningful use and core measures are met in physician

documentation. Achieved 100% success rate in meeting these goals by rounding with physicians or

meeting with them based on their availability rather than setting up a formal training schedule

Intern, Training Director, Information and Technology Services September 2014 - Present

Moses Cone HealthLink, Greensboro North Carolina

Presently achieving 2014 Epic Certification, Inpatient Orders Analyst. Conducting data mining, data

extraction, and data entry of 3 years+ of paper physician satisfaction surveys, ratings and

recommendations on the training conducted at Moses Cone Hospital and Healthcare system.

Compiled data into meaningful infographics demonstrating the outstanding satisfaction from the

training team for both ambulatory and inpatient providers.

Epic Physician Clinical Consultant/Credentialed Trainer April 2014 - September 2014

Novant Health, Winston-Salem North Carolina & Charlotte North Carolina

Clinical Curriculum authoring, designing, and editing.

• Designs and delivers technical computer training to inpatient physicians and surgeons.

• Assists with refinement of master workflows for each end user group.

• Designs and constructs instructional materials.

• Utilize expertise in a broad range of training media to deliver training sessions, including 1:1 training,

large group training, e-learning, simulations, and demonstrations.

• Actively engages in personal mastery and continuous learning focusing on theories, tools, techniques

and best.

• System and workflow expert providing live site support during course of patient care.

• Conduct end user competency assessments on core role based workflows.

• Design and deliver 1:1, workflow specific training tailored to each end user.

• Lead and/or serve as subject matter expert in designing specialty specific training, participating in

integrated testing, and supporting user acceptance testing sessions.

• Sets up and configures equipment as necessary to support training courses.

• Support special project teams assessing performance improvement opportunities and/or added

functionality.

• Participate in testing of application Updates and New Releases/Versions and provide feedback,

detailed improvements and technical expertise to improve the products.

• Provide end user application phone/call support including: Analyze, diagnose and resolve end user

support needs.

• Provide 1:1 training or triage issue to appropriate resource.

• Provide clear and complete descriptive information regarding the nature of the problem.

Epic Physician Clinical Consultant/Credentialed Physician Trainer October 2013 – April 2014

John Muir Health System, Walnut Creek California

Clinical Curriculum designer and editor for training materials and presentation. Conducted technical

computer training to physicians and surgeons throughout the enterprise. Conducted one-on-one

training to support physicians in creating notes, templates, order sets and preference lists. Job

shadowing with various staff to ensure workflows match curriculum presented. Assists with refinement

of Master workflows for each end user group. Supported Orthopedics staff/floor during Go-Live

working with surgeons daily on their notes, orders, preference lists and order sets to achieve a level of

understanding and proficiency with the Electronic Medical Record. Conduct end user competency

assessments on core role based workflows. Deliver one-on-one workflow specific training tailored to

each end user. Lead and/or serve as subject matter expert in designing specialty specific training,

participating in integrated testing, and supporting user acceptance testing sessions.

Epic Physician Clinical Consultant/Credentialed Trainer January 2013 – Sept 2013

St Luke’s Episcopal Hospital, Houston Texas

• Instruct Physicians, Surgeons, MD's, and support personnel on the functionality of Epic's

Inpatient CPOE applications.

• One-on-one instruction/support to physicians or surgeons.

• Train physicians/surgeons to properly document and meet meaningful use.

• One-on-one instruction for customization and personalization of workspace.

• Customize templates for physicians/surgeons.

• Create, revise, update lesson plans and exercise books to reflect the most recent changes.

• Staff the Epic Experience information center for registration of classes and to provide an

overview of the Epic Training environment.

• Communicate daily with Instructional Designer and other CT's.

• Provide pre go-live implementation, go-live and post go-live optimization support and training

during full life cycle Epic Implementation.

• Instruct physicians on Dragon (Nuance) Training.

• Instruction in Outpatient-to-Inpatient Physician Training.

• Assist in workflows for procedural areas (Endoscopy).

Epic Educator/Tutor July 2012 - Present

Private Consultant and Tutor

Consultant and Tutor for training purposes in the Epic Ambulatory arena with training conducted via

online and telephone. Clients included HIM staff, RN's, and PA's in states of North Carolina, New

Hampshire, and Massachusetts. Telephone consultation with prospective clients (recruiters, director

IT, director HR) in New York City (NY), Salt Lake City (UT), and Dallas (TX)

Epic Clinical Project Coordinator / Educator March 2012–July 2012

AMN Healthcare Winston – Salem, NC

Overseeing staff of 29 Ambulatory RN's training in EpicCare, ADT, Cadence, and HIM. Conducting

training of staff to ensure they were proficient in lab, referrals, abstraction, as well as general

Ambulatory EpicCare. Coordinator between client and 40+ facilities undergoing Epic implementation.

Provided elbow-to-elbow support for Go-Lives. Meet with facility administrators and clinical leaders to

identify their needs and to augment their staff during training, Go-Live, and post Go-Live.

Epic Credentialed Clinical Ambulatory Trainer Jan 2012–March 2012

Moses Cone HealthLink Greensboro, NC

Credentialed trainer to the RN, Superusers, ancillary staff as well as PA's and Physicians. Provided

elbow-to-elbow support for Go-Lives. Rewrite of Ambulatory Training materials to match changes in

the ambulatory documentation.

Jordon Enterprises Greensboro, NC Jan 2007 – present

Equipment pick up, service, delivered; other projects.

Northern Hospital Surry County Mt Airy, NC Jan 2007 – Sept 08

Staff Therapist providing care to Adult, Peds, Infant population in-patient setting and Emergency

Services.

Novant Health Forsyth Medical Center Winston Salem, NC June 2003 – Jan 2008

Team Leader for adult ICU, general care, Emergency Services. RN and RCP Preceptor.

Kindred Hospital Greensboro, NC 2001-2003

Team Leader for Long Term Ventilator Facility. Preceptor to new staff and Resp. Students

EDUCATION

Masters Degree/ Certification Business Analysis (MS)

University of California – Irvine (in progress)

Masters Certificate HIT Management (MSIT)

University of North Carolina – Greensboro (in progress)

HITpro Healthcare Practitioner/Consultant

Pitt Community College Greenville NC

Forsyth Technical College AAS

Winston Salem NC Respiratory Care Technology

Concord University BA

Athens WV Commercial Art/Advertising

PROFESSIONAL LICENSURE / CERTIFICATION

Epic Physician Trainer (EPT) Since 2013

Epic Credentialed Inpatient Clinical Trainer Since 2012

Epic Credentialed Ambulatory Clinical Trainer Since 2012

Certification – HITpro Healthcare Practitioner/Consultant Since 2011

Licensed – North Carolina Respiratory Care Practitioner Since 1999

Licensed – State of Texas Respiratory Care Practitioner Since 2013

CERTIFICATIONS

In process of achieving Epic Certification as a CPOE Physician Orders Analyst

Basic Life Support (BLS)

Advanced Cardiac Life Support ACLS

PROFESSIONAL MEMBERSHIP

AHIMA

HIMSS

IIBA

AARC



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