Amy Turner

*** ******** ****

Wellford S.C *****

864-***-****

Qualified for Optometric and Medical Office Assistant/Receptionist 11 years of Administrative experience. Exceptional customer service and team leadership skills.

Detail oriented professional with a talent for proficiently performing administrative, medical office assistant and front desk/receptionist functions. Effective multi-tasker in a face paced environment, while ensuring to provide the most comprehensive care for patients and customers. Passionate about customer service, building strong community relations, and making a difference in the lives of others.

AREAS OF EXPERTISE

*Strong Interpersonal Skills *Process Improvement *Process Improvement

* Money Management *Scheduling Appointments *Team Player

*Insurance Authorizations * Medical Records *Inventory Control

*Outlook/Internet Application *Multi-project Management

*Communicates Persuasively Orally and Written *Ability to Train and Manage Staff.

*Customer Service/Client Relations/Office Management *Proficient in Microsoft Word

*Detail oriented and strong organizational skills *Able to create spreadsheets, Reports. Charts and Forms * Proficient with Administrative and Clerical duties

*Preliminary Patient preparation for Doctors *Ability to quickly adapt and learn new enviroments *Revolution EHR software/ NextGen Software

PROFESSIONAL EXPERIENCE

03/2012- Current Clemson Eye Visual Health and Surgery

*Responsible for working up patients and obtaining Medical History and Chief Complaint.

*Scheduling/Confirming Appointments

*Insurance Claim Filing and Authorizations

*Performs thorough preliminary testing for Doctors

*Visual Field Testing

*Topography, Retinal Photography, and Fundus Photos using various Ophthalmic Equipment

*Entering Patient information in EHR Medical Software Program

*Correspondence with Insurance companies

*Applies discretion when handling confidential data

*Maintains files, answering,transferring calls, sending faxes, and files Medical Data when needed

09/2010 Until 03/2012 Eyes In Motion USA Greenville S.C

*Orders all Contact Lens for patients and for in office stock

*Preforms preliminary testing on patients for Doctors and gets Chief Complaint, and all Medical History

*Files Insurance and makes sure all Insurance companies are billed properly and accurately and on time

*Makes sure that all co-pays and payments are received at each visit

*Handles patient Recalls and No-shows

*Responsible for handling Patient complaints that arrises

*Dispenses Glasses in Optical and makes adjustments as needed per Patient

* Makes sure that all money is balanced out and takes deposits

to bank as needed

Eye Care Center 08/2004-11/2007

*Performed all front desk duties

*Scheduling/Confirming Appointments

* Preliminary Testing for Doctors

*Contact Lens Fitting and training

* Visual Field Testing, Photos, and dilation of the eyes

*Repairing and frame selection in Optical

*Maintaining and ordering of Contact Lenses

*Insurance Authorizations and filing to assure payment

* Obtaining and recording patients preliminary case history, entering

Data, and filing medical records accordingly

*Balancing daily and monthly deposits

1995-2003 Palmetto Elementary School/ Palmetto Middle

School- PTSO President

Education

*Graduated from Dixie High School in Due West S.C

References available upon request

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