Jayashree Darapaneni

847-***-**** (Mobile)

acqigu@r.postjobfree.com

SUMMARY

I am an accomplished Business Systems Analyst Lead /Project Coordinator with over 12 years of experience in gathering, Analysis & Management of Requirements, Writing Business Requirements documents and Functional requirements documents. Business Reengineering, Business and Functional Analysis, Systems Analysis and Design, Quality Assurance, Gap analysis, Use case analysis, user support, problem solving, and documentation.

IBM certified in requirements management with use cases.

Good experience in understanding user requirement specifications and converting them into system requirements, preparing Requirement Analysis, Functional Specifications, design document and program specifications

Experience as JAD (Joint Application Development) Facilitator and Meetings Coordinator.

Experience in using methodologies such as UML (Unified Modeling Language), RAD (Rapid Application Development) and APM (Agile Project Management).

Thorough experience using Rational Rose, and MS Visio for business process modeling and designing data flow diagrams (DFD).

Excellent in Business Process Identification and Re-engineering business processes.

Knowledge in Translation of Release Scope into more specific systems documentation including High Level System Design, System Mapping, Gap Analysis, Detailed Functional Design (DFD) and Detailed Technical Design (DTD)

Experienced as QA analyst performing Manual and Automated Testing using Mercury interactive tools namely WinRunner, Quality Center and Test Director.

Involved in Integration testing, Unit testing, GUI testing, Volume testing, Stress testing, functional testing, system testing, Regression, Integration and UAT Testing.

Highly motivated, organized and results oriented with excellent interpersonal, communication and presentation skills with capability of adapting to new and fast changing technologies

Analytical, written, and verbal skills, organized, detail oriented and a team player

Ability to lead and manage multiple projects effectively and efficiently

Adaptability and ability to work independently

Strong project coordinating skills

Technical Skills

Operating Systems

Windows, UNIX, Linux

Database Related Skills

Oracle, MS-Access, MS-SQL, MySQL, ODBC

Internet Tools

MS-Front Page, Flash, DreamWeaver

Documentation Tools

MS-Word, MS-Excel, MS-Power Point, SharePoint

MS Project, Visio, Requisite Pro, Rational Rose, ClearCase and ClearQuest, SnagIt, CMAT, JIRA

Testing/Management Tools

WinRunner, LoadRunner, TestDirector, Quality Center

Reporting Tools

Crystal Reports

Methodologies

Unified Modeling language (UML), Rational Unified Process (RUP), Rapid Application Development (RAD), Joint Application Development (JAD), SCRUM, Waterfall,SDLC and AGILE

Professional Experience

Walgreens- HR IT Lincolnshire IL

Jan 2013 – Current

Business Systems Analyst Lead/ Project Coordinator

The Walgreen Company (Walgreens) is the largest drug retailing chain in the United States.

I support Walgreens custom built hiring application (People Plus Hiring), worked on a few Cloud based implementation projects (CIC Plus, PAN, Taleo and LawLogix), currently working on a database migration project and other enhancements to support PPH.

Responsibilities:

Partnered with the client to understand their work process or processes, business goals, etc. in order to adequately gathering information documenting requirements, ensured that the client understands the work process and how enhanced or new applications may improve that process, and identified desired results and provided an understanding of the opportunity or problem

Ensured sign-off of the Business Requirements Document and controlled all changes through a formalized change request process. I was also responsible for controlling changes to the requirements documentation.

Worked with the Diversity and Inclusion group to confirm that government regulations are met in the hiring process

Worked with IT to ensure production issues are resolved in a timely manner

Tested solutions to validate whether requirements have been met, developed test plans, test scripts, and test conditions based on the Business and System Requirements

Provided end-user support in post-deployment phases

Proactively reporting to management about potential problems/risks so that they can be resolved before they become insurmountable

Work closely with the development and QA teams and review test strategies, system test cases and UAT scenarios

Take a lead on UAT activities

Conduct Go/No Go meetings with the business stakeholders and obtain assurance on the production releases

Create change request documents, work with the development team and ensure changes are included with the release

Coordinate the releases and lead production validation

Assist in project planning and efforts estimation.

Strong people/team and vendor management skills

Problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.

Provide status to the management on the progress of the projects

Provide functional input and help with incident tickets closure

Health Care Service Corporation: Blue Cross Blue Shield of IL

April 2010 – Jan 2013

Business Analyst Lead /Project Coordinator

Blue Cross Blue Shield companies, associated by Blue Cross Blue Shield Association, have been leaders in health care coverage. The mission of BCBS is to promote the health and wellness of their members and communities through accessible, cost-effective, quality health care.

Supported BlueChip, a claims adjudication system. Worked on Tier 1 projects such as ClaimsXten, Blue Distinction, IL Rendering Provider, Business Processing Outsourcing (BPO) and Provider Credentials, and on multiple Tier 3 and Tier 4 projects.

Coordinated and managed each activity throughout the project

Ensured business technology solutions are delivered with consistency and quality by creating all the necessary documents - including Stakeholder engagement form, Risk Template, Regulatory screening form, Pre-planning certificate, and Opportunity document

Created and maintained Project Accountability Matrix, Project structure declaration, Project Plan, Project Schedule, Project Charter and Test plans

Obtained deliverables sign-off from the ITG lead, Customer and Business owner

Created and maintained project documentation, such as meeting minutes, agendas, time lines, task lists and defects log

Distributed all project documents to key team members and uploaded onto project's repository systems.

Monitored deliverables due from project team members and follow-up with assigned members

Provided timely and accurate communication with team leaders, team members and key stakeholders to ensure understanding of project status and direction

Coordinated and facilitated work group meetings

Taken on a leadership role in various parts of the project

Utilized Quality Center for tracking defects and coordinated daily defect resolution meetings with multiple Business Analysts and Quality Analysts.

Worked with the Learning and Talent team to create training material

Involved in project closeout activities

Pivot Point International, IL

Oct 2009 – April 2010

Business Analyst

Pivot Point International is a hair and beauty industry with head quarters located in Evanston IL.

This is an ERP implementation project. The Legacy ERP system "Southware" which is moved into the "Netsuite" a SAAS based ERP system. Various other distributed software’s and databases are consolidated and migrated into Netsuite.

Business analysis and requirement gathering for ERP system.

Analyzed the business process; collected necessary data from users to coordinate with implementation consultants.

Analyzed data and assisted in formulating plans to match IT systems with business requirements.

Converted workflow data into Visio charts.

Netsuite ERP system implementation.

Converted data from legacy system to new system ensuring accuracy.

Created test plans and formalized testing strategies from user acceptance to integration testing.

Developed test cases, performed QA testing, defined user procedures and workflows.

Wrote user documentation and assisted end user training on new system.

Tested customization of software to ensure it met business requirements.

Liaised with business process owners and other application end users to ensure system compatibility and efficiency.

GTL Insurance, Glenview IL

Aug 2008 – Feb 2009

Business Analyst

GTL was founded in 1936 and currently is one of the best in the insurance industry with more than 1.2 million insured’s and over $2 billion life insurance in force. GTL line of businesses includes Special Risk Insurance, Credit Insurance, Life Insurance, and Accident & Health Insurance.

I have worked in assisting the development of Agent Portal to get quotes for Life and Critical Illness Insurance policies.

Experienced a transition in methodology from Agile, Waterfall and back to Agile within one project due to ever changing project dynamics.

Coordinated the interactions between the technical and business teams in assigned sub project areas. Facilitated requirements gathering sessions with business owners from various lines of business for requirements gathering. Negotiated requirements amongst the various businesses to gain consensus on business procedures and standardize workflow from the multiple existing process to a single ‘to-be’ state.

Performed business process mapping to understand the ‘as-is’ business processes. Identified pain points in workflow and identified potential areas of automation. Identified redundancies in workflow and suggested improvements aimed at streamlining business processes and improving efficiencies

Led meetings between the business and technical teams to negotiate requirements and determine technical feasibility. Provided traceability between functional requirements, use cases, and business rules. Assisted the QA team with ensuring complete test coverage. Performed user acceptance testing.

Performed user interface design, conducted usability tests and created mock ups.

Led the business in the process of user acceptance testing.

Facilitated meetings with customers and prospective vendors to weigh in the benefit of the vendor process with the business process.

Integrated Performance System (IPS) – Schaumburg IL

Aug 2006 – May 2008

Business Analyst

Orchestrata is an enterprise wide Human Capital performance Platform that automates and integrates performance-related initiatives - from hiring to developing to promoting the right people – throughout the entire human capital life cycle. This web-based system provides a cost-effective, scalable, and integrated tool to effectively optimize organizational and individual effectiveness.

Orchestrata has 4 modules – Learning Management System (LMS), Performance management System (PMS), Talent management System (TMS) and Organizational Development System (ODS). Orchestrata is fully customizable by different clients and is fully translatable in different languages.

Responsible for the definition and gathering of the business requirements for the migration based on the overall objectives.

Interviewed users and documented high level requirements

Responsible for the documentation of the various modules that were involved in the business process.

Ensured that the data migration strategy aligns with the overall business objectives, and priorities on business needs.

Interact with the Business Users to convert requirements documents into Business System Design documents and Technical Specifications for the Development Team.

Followed the UML based methods using Enterprise Architect to create:

oUse Cases

oActivity Diagrams / State Chart Diagrams

Created different UML diagrams like class diagrams, use case diagrams and sequence diagrams to view the system from different perspectives

Verified that requirements are testable and generated testing objectives. Closely worked with QA on organizing Test Plans and rollout, preparing Test Cases and UAT scripts, actively participated in testing to ensure successful implementation and project sign-off.

Documented Test Plans that contains test scripts, test cases, test data and expected results for the User Acceptance testing.

Gap analysis to Map and identify gaps between the existing and to-be applications

Prepared the use case document for the new enhancements.

Conducted the end user interviews and prepared the business requirements documents.

Responsible for providing day to day operational management for the project team as well as managing client expectations

Gathering updates from the Project Team Leads on a regular basis and updating the project plan in MS Project

Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.

Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions Interacted with the cross functional people such as project owner, Business owner, project sponsor, development manager, infrastructure, legal, compliance, and information security to decide the scope of the project and plan budget.

ASCP, Chicago, IL

April 2004 – July 2006

Business Analyst

ASCP is organized exclusively for educational, scientific, and charitable purposes, developing comprehensive educational programs and materials. ASCP provides continuing education for pathologists and laboratory professionals. ASCP sponsors hundreds of workshops, symposia, teleconferences, e-courses, and self-study programs annually.

ASCP is a full-scale medical publisher of medical textbooks, reference manuals, slide atlases, audiovisual materials, and computer software, as well as Critical Values, a quarterly newsmagazine, and two prestigious journals, the American Journal of Clinical Pathology and LABMEDICINE.

I have worked as a Business Analyst in the development of Association Management System – AMS which included Membership Management, Front Desk Management, Accounts Receivable, e-Business module and eCommerce web site.

Facilitated group discussions to elicit requirements in Joint Application Design (JAD) sessions by communicating with internal users and stakeholder. Documented scope definition, functional specifications and created User Interface mockups / prototypes.

Gathered Business and Functional Requirements through interviews with Subject matter experts (SMEs) like Technical head, Accounts Department etc and captured the requirements using Requisite Pro.

Prepared a comprehensive Use Case Specification and Supplementary Specification Document using the Microsoft office suite.

Translated the business requirements into UML diagrams using Enterprise Architect.

Worked with developers, architects and the QA team and managed issues.

Provided status report to Project Manager and assisted with monitoring the timely completion of scheduled tasks, tracking workloads using MS Project.

Closely worked with QA on organizing Test Plans and training rollout, preparing Test Cases and UAT scripts, actively participated in testing to ensure successful implementation and project sign-off.

Prepared training documents by incorporating better business practices for end users.

Education: Master’s degree from Osmania University in India.

Certifications: Requirements Management with Use Cases - IBM Certified

Work Status: Authorized to work for any employer (US Citizen)

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