Manager Project
Resume:
CHRISTINE YOUNG
Shellsburg IA 52332 United States
319-***-**** (Cellphone)
acqifs@r.postjobfree.com
Objective
A challenging position which effectively utilizes my professional experience.
Experience
Rockwell Collins, 400 Collins Road NE, Cedar Rapids IA 52498
Senior Data Management Coorinator (10/09 - Present)
Defines and communicates contractual data requirements to personnel responsible for data
preparation. Defines and maintains data delivery schedules. Coordinates contractual data
preparation and submittals to customers. Establishes and maintains program data files
(physical and digital). Maintains schedules and logs for contractual data (shipped and
received) and customer review/approval comments. Operates in accordance with Corporate,
Operations, and Rockwell Collins policies and practices and in compliance with accepted
business ethics. Strives for 100% internal and external customer satisfaction by obtaining
and maintaining a clear understanding of the customer's needs and providing products and
service which totally satisfy customer requirements. Cooperation - Recognizes that
individual goals contribute toward accomplishing team outcomes. Coordinating -
Demonstrates the ability to circulate information through the proper channels. Customer
Service Orientation - Generally applies fundamental service techniques and adheres to
proper customer procedures when interacting with customers. Dependability - Demonstrates
the ability to follow through with work assignments and support management's policies and
procedures. Information Management - Uses various software packages to maintain and
update documents and records. Overcoming Resistance - Effectively responds to most
customer objections. Time Management - Maintains a daily to-do list which helps to prioritize
schedule. Writing - Uses language that is business appropriate in written documents.
Providing support to the Configuration Analysts as needed.
Senior Configuration Coordinator – Nameplate Coordinator (03/05 – 10/09)
Implementing activities which define, report, and control the configuration of equipment
through their lifecycle. Activities are oriented towards programs and projects with normal
Configuration Management requirements, both Military and Commercial. Support and
assistance are provided daily to Engineering, Production, Quality Assurance, Program
Management, and Configuration Analyst areas to assure the CM requirements are achieved
in accordance with customer and Company procedures and practices. Supports effort in
maintaining, specifically, as-built record access for EMods, Configuration Records, Serial
logs for engineering builds, and SAP support for serial number control. Most recently, I have
taken on supporting BRS with their Configuration Records and providing support and
assistance to them and providing support to the Configuration Analysts as needed. I was
also hired to backup the Nameplate Coordinators which includes creating Nameplates using
LaserCad, a version of AutoCad. Using conversion program to apply LaserCad drawings on
word documents, so that this can be converted to Adobe so that we may promote this
through the E-matrix system. Control Type Numbers/Top Level part numbers through the
SAP and E-matrix systems. Pull SAP reports and fill requirements from SAP as to the Sales
order and part numbers nameplate requirements. Update SAP systems for Product
Hierarchy and load VA02 screens with inspection information on nameplates. ECO replaced
DCN and Engineering Central. Implemented database for serial control history and
serialization. NSA serialization for security items. I received my Security Clearance in
December of 2006 and maintained it to present.
Experience, cont.
Dollar General, 5050 Edgewood Road NE (CR Store #7), Cedar Rapids,
IA 52411
Key Holder/Lead Cashier (9/14 – Present (part-time)
Carry out all operational procedures in the manager’s absence including open and closing
stores, going to the bank for change/cash, and monitoring registers for the cashiers, and
helping with troubleshooting. Helping the customers with merchandise location, returns,
exchanges, etc. Closing out register drawers, balancing, and completing the deposit for the
day. Complete confidence in all areas of operations, trustworthy and dependable, and be an
excellent leader in the manager’s absence.
Hy-Vee, Inc, 5050 Edgewood Road NE (CR Store #7), Cedar Rapids, IA
52411
Service Meat Clerk (04/13 – 11/13)
Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and
receives merchandise in the Meat Department. Smiles and greets customers in a friendly
manner, whether the encounter takes place in the employee’s designated department or
elsewhere in the store. Assisting customers in whatever their needs may be. Team
environment. Adheres to company policies and individual store guidelines. Performs other
job related duties and special projects as required. Perform the following physical activities:
Balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, fingering,
grasping, feeling, talking, hearing, and repetitive motions.
Volt Staffing Services, 1340 Blairs Ferry Rd, Hiawatha IA 52233
Contractor (04/04 – 03/05)
Hired as a contractor for Volt Staffing Services at Rockwell Collins, Cedar Rapids, in the HR
Business Partners Department (Commercial Systems). Working directly under the direction
of Kevin Weiss and Darci Dorfler as an Executive Assistant. Assisting in all aspects of their
department with regards to the importance of recognizing the confidentiality and sensitivity
of the materials handled daily. In May 2004, I was hired as a contractor for Todd Ramsey,
Manager of Configuration Management (E&T ES). My responsibilities are Documentation
Configuration Coordinator, Data Control, and serialization of Government Systems
Nameplating. I have also worked on and off with Dan Hawthorne, Senior Director, Product
Line Management, (Passenger Systems). Assisted him in some very sensitive presentations
that needed to be completed in Powerpoint.
Nextel Partners Inc, 1355 Sherman Road, Hiawatha, IA 52233
Indirect Sales Support Representative (01/04 - 04/04)
Nextel Communications is a leading provider of fully integrated, wireless communications
services and has built the largest guaranteed, all-digital, wireless network in the country. My
position was to assist Indirect Distribution Manger and Dealer Manager(s) in daily operations
of business. Aiding new dealers in the processes/procedures of Nextel. Tracking
daily/monthly/quarterly numbers. Assist reps with research to provide solutions for
customer/dealer issues. Prepare training materials and schedule training classes, to include
prepping facility, ordering supplies and materials as necessary and participate in trainings.
Provide exceptional customer service to dealers. Assist in the processing of dealer
commissions and corrections as necessary. Assist management with general office
administration, market meetings, promos etc.
Experience, cont.
OmniLingua, 306 6th Avenue SE, Cedar Rapids IA 52401
Project Manager (04/98 - 07/03)
OmniLingua is a translation company providing services to customers such as GM, Siemens
Medical Systems and Maytag/Amana. My position entailed to coordinate all aspects of work
for the successful completion of the project. Prepare project plans and schedules for
significant application systems development, enhancement and maintenance efforts.
Communicate regularly with internal and external customers, as appropriate, in order to
ensure the delivery of high quality service and application systems development and
support. Act as the sole communicator representing management for the assigned project.
Conduct the initial consultation with the client to define the scope of work for the project
(other individuals may be involved in this step, but the Project Manager is the primary
contact for the client). Provide the client with a written description of the project, and
estimate within a negotiated time frame and budget appropriate to the scope of work.
Monitor and track the progress of the project. Monitor all organization projects to ensure
consistency and satisfaction of interface requirements for existing and newly developing
systems. Provide periodic (at least daily) updates about the status of a project to the client.
These updates may be verbal, by e-mail or written. Solicit input from the client regarding any
change requests. Notify the client when work on the project is completed, and ensure that
the financial close-out of the project is undertaken. Monitor the direction and growth of
business to ensure the application of appropriate technologies and support resources. In
this position I acquired strong leadership, organization, and written and verbal
communication skills. We support our client's software programs including PC and Mac-
based. Programs used include FrameMaker, Quark Xpress, PageMaker, AutoCAD, Word,
Excel, and PowerPoint.
Alliant Energy, 200 1st Street, Cedar Rapids IA 52401
Customer Communication Assistant (11/86 - 04/88)
Handle customer account transactions, provides customer assistance, answer customer
questions about their account. Called customers to remind them that their account was past
due and set up arraignments for payment. Performed miscellaneous job-related duties as
assigned.
Frank N. Magid Associates, 1 Research Center, Marion IA 52302
Desktop Publisher (11/85 - 04/98)
Though little known by the public at large, Frank N. Magid Associates is one of the most
successful and influential television and entertainment consulting companies in existence.
Founded in 1957 by a young social psychologist, the company has grown to over 300
employees and serves clients around the world. The first client was television station WMT
(now KGAN) in Cedar Rapids, Iowa. The company is still headquartered in neighboring
Marion, Iowa, but also has offices in Los Angeles, London, and Kuala Lumpur. My position
was to create PowerPoint presentations of data given to us by our inhouse technology
departments. This data was also compiled inhouse by our telephone surveyors. The clients
would have us complete a survey they wrote themselves and ask people their opinions.
Then we would compile the results and create the presentations to present to the client. We
would also be required to proofread and final check these presentations before going to
print. Worked efficiently with all the departments including the inhouse press department.
Experience, cont.
Dr. Tom Sherman, 1375 N Center Point Road, Hiawatha IA 52233
Office Assistant (04/84 - 05/86)
Performed all aspects of a Chiropractic Office Manager. Answered telephones, set up
appointments, greeted patients, assisted with the x-raying of patients, filing, pulling charts
from archives, and any other duties as needed.
Education
1984 Kirkwood College, Cedar Rapids IA
Legal Secretary
1983 University of Iowa, Iowa City IA
Business
1982 Plainfield High School, Plainfield IA
High School Degree
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