Michele Montgomery

*** ***** ***** ***** ***** Springs, NC 27540 919-***-**** Email: acqien@r.postjobfree.com

SUMMARY

Great resource management and communication skills with success meeting hard deadlines. Adept at multi-tasking and adapting to evolving and demanding clients and environment. Capable of working independently and cross-functionally at various levels to resolve conflict. Strong analytical skills and positive team-player that is results oriented. Proficient with a variety of computer applications and continue to improve and use strong excel skills to manage and monitor work flow.

SKILLS

Technology: Windows 98, Windows Vista, Windows 7. MS Excel, MS Word, MS PowerPoint, MS Outlook, MS SharePoint (versions 2007-2013). Lotus Notes, Adobe Acrobat, Oracle, Solomon IV, QuickBooks,SAP. SFDC (Salesforce.com), Cisco Commerce Workspace, SAVM, Smartsheet, CRM, OneCat, Global Claiming Tool.

Project Management: Team building, resource management, quality assurance, process analysis, financial forecasting, status reports, project implementation and internal and external customer service.

WORK EXPERIENCE

Adecco Employment Services @ CISCO (Contract) 2/2015 – 5/2015

Data Analyst

Hired as a contractor to assist in initiative to remedy back-log and implement new claims management procedures.

Primarily responsible for thorough account research & additions relative to proper coverage levels and locations.

Processed required sales transactions, based on sales agent assigned, sales territory and established business rules.

New customer creation (where applicable) derived from order alignment processes. Utilized alternate resources such as Google, Hoovers, and other proprietary tools for account data research and customer validation.

Collaborated daily with Data Quality Managers to find new and creative approach to territory management and maintain proper account vertical and sub segmentation for reporting purposes.

Managed assigned sales organization claims, approvals, denials accurately and efficiently.

Freelance Administrative and Marketing Consultant 8/2014 – 2/2015

Provided data management and administrative support utilizing SharePoint and various Microsoft Office

suite products to clients such as Rent-A-Center, Transformation Taxes, and Angle Financial Services.

Filed appropriate extension forms for tax clients, established new client files for financial services.

Created and organized leads database. Prepared marketing ads and promotional flyers upon request.

Supported ad-hoc duties including bank deposits, phone support and ledger entries as well as assisted in

preparation for year-end audit.

MedThink Communication, Inc. 5/2013 – 8/2014

Project Manager

Continuously evaluated multiple assigned projects to ensure they were on track and on target to success while maintaining set metrics: timelines, manage resourcing and prioritize team deliverables.

Created estimates, budgets and assumptions for SOW’s (Scope of Work). Worked with Director of Account Services with account planning and marketing of capabilities to clients.

Communicated consistently with the team and upper management on a daily basis to clarify and comply with client deadline and expectations. Resolved conflicts and negotiated solutions as needed.

Organized and conducted all internal meetings to kick-off assigned projects.

Michele Montgomery

The Fountain Group @ Bayer CropScience, Inc. (Contract) 9/2011 – 5/2013

Compliance Specialist – Law, Patents & Compliance Department

Responsible for the management and oversight of proprietary contract retention database.

Reviewed all entries of 180+ Caretakers to ensure compliance with government and company regulations.

Created user friendly compliance forms checklist to assist Caretakers with required data input. Updated web-based tools including Policy website and SharePoint.

Co-managed preparation initiatives required for quarterly audits.

Updated department policy website with regulatory documents, procedures and laws relevant to Bayer.

Prepared training documents for internal staff and new hires and maintained confidential employee and vendor files.

Project Management Office/Coordinator

Maintained list of current team members and availability for T.R.U.S.T project team on SharePoint.

Created email distribution groups as need for delivery of confidential and time sensitive materials.

Monitored project T.R.U.S.T providing daily status reports utilizing SharePoint and complex Excel spreadsheets.

Captured action items in minutes from weekly team video-conference calls and uploaded on SharePoint site.

Coordinated and executed multiple project TRUST “go-live” events at multiple BAYER sites.

Randstad Staffing @Sapiens Americas Corporation (Contract) 4/2008 – 9/2011

Project Coordinator/AP Clerk

Monitored on-going marketing projects, created schedules and task assignments as instructed by team lead.

Client request management included efficient and clear details relayed to appropriate team member for immediate attention and resolution.

Managed SharePoint site and continuously updated team folders and site with relevant documents and reports. Processed expense reports on a weekly basis for over 150 employee. Input timesheets and calculated billable client hours.

Assisted Accounting department with year-end audit: worked with Controller to ensure supporting documents for all balance sheet accounts were available, as well as required disclosures signed and dated and all files were in order.

Scheduled daily team sales webinars for regional Sales and Operations Planning team. Daily entry of AP/AR documents, vendor information, sales leads, and other information as requested.

Household Management 1/2007 – 4/2008

Fulltime parent of newborn after relocating to North Carolina from New York/Connecticut.

Case Financial Services LLC 8/2003 – 12/2006

Loan Originator

Consistently met and exceeded monthly sales quotas by optimizing on referrals, aggressively selling mortgage products and generating new mortgage customer leads via internet marketing relationship management with realtors, builders, closing attorneys and title search companies.

Managed company compliance standards by ensuring legal, pertinent information was received from clients to complete application process

Reviewed credit history and financials to help determine the best loan product for client budget.

Monitored loans carefully from initial phase to closing; watched pipeline and tracked all deals in progress on Excel spreadsheet and proprietary loan servicing software.

Michele Montgomery

EDUCATION/CERTIFICATION/REFERENCES

Bachelor of Arts: Social Science - Manhattanville College, Purchase NY

Continuing Education Certification: Advanced Excel – New Horizons Computer Learning Center, Durham NC

Basics of Bookkeeping – Wake Technical Community College, Cary NC

Other: Notary Public – Secretary of State North Carolina

References: Provided upon request

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