BECKY PARDUE

**** **** *** ****** ***. Ft. Myers, FL 33967/ 615-***-****

acqid1@r.postjobfree.com

PROFESSIONAL EXPERIENCE

City of Gallatin, Gallatin, TN 37066 – Held Various Positions in 21 years of service

Customer Service Clerk II-Utility Department 2005 – 2015

• Daily Cash Balancing (Posting • Maintenance of Required

and Deposits) Surety Bonds, Letters of Credits

• Online Credit Card Monitoring and Deposits

and Balancing • Monthly Reporting of Activity

• Bad Debts, Annual Write-Offs, on Bad Debits, Deposits, 90-

Monthly Balancing and Day Past-Due

Reporting • Accounts

• Leak Adjustment Computations • Problem-Solving of Water and

and Processing Gas Service Complaints

• Monthly Sales Tax • Implementation of Procedures

Computation and Processing for Accurate Sales Tax

• Customer Service (Telephone, Reporting

Written, Walk-In) for Water,

Sewer/Gas Customers

Cashier – Utility Department 2002 – 2005

• Payment Processing (Drive-up, • Analysis and Handling of

Mail, Electronic, Night Drop) Customer Service Issues

• Daily Cash Handling/Balancing

Permit Specialist - Codes Department 1998 – 2002

• Technical and Related Work for • Statistical Reporting

City Engineer • Animal Control Reporting and

• Data Entry to Newly Data Entry

Implemented City GIS System • Customer Service (Walk-in and

• Communication to Builders Telephone)

and Contractors of City Permit • Liaison to Other City

Processes Departments

• Maintenance of Permit Files

Financial Accounts Clerk – Finance Department 1996 - 1998

• Technical Accounting • Statistical Reporting and

(Accounts Payable, Payroll, Balancing

Bank Reconciliations) • Liaison with City Departments

• General Ledger Journal Entries

Cashier/Customer Service-Utilities Department - Clerk I & II 1994 - 1996

• Fulfillment of Service Orders • Payment Processing

• Activation and Deactivation of • Handling of New Requests for

Accounts Water, Sewer, or Gas Service

• Balancing and Reporting • Cash Handling and Balancing

• Payment Processing and Order • Related Customer Service

Entry for Moving Orders

Johnston Manufacturing Company – Westmoreland, TN 37186

Accounting 1992 - 1993

• Accounts Payable for Chapter 11

• General Ledger Posting and Balancing

• All Other Related Accounting

Stevison Ham Company, Portland, TN 27148

Accounting 1990 - 1992

• Shipping/Inventory Control • Payment Processing

• Scheduling of Product Pickups • Related Accounting Functions

and Deliveries as Needed

• Preparation of Bills of Lading

• Maintenance of Inventory Files

Sun Bank Card Center, Orlando, FL

Accounting/Customer Service 1983 - 1989

• Supervision of 8 – 10 • Personnel Reviews and Related

Accounting Clerks (2 Years) Supervisory Duties

• Supervision of 13 Customer • Assistance in Development of

Service Clerks (3 Years) Online Chargeback Procedures

Rooftop Restaurant, Bonita Springs, FL

Bookkeeping/Accounting 1979 – 1983

Bookkeeping and Related Cash Handling and Deposits

Accounting

Stevison Ham Company, Portland, TN 27148

Full Charge Bookkeeper 1977 - 1979

• Full Charge Bookkeeping • Related Accounting and

• Journal Entry and Balancing Administrative Functions

United States Army Security Agency, Arlington, VA

Specialist 5 Honorably Discharged 1973 - 1976

• Morse Interception • Administrative/Secretarial/

Office Management

QUALIFICATIONS

Supervisory and Leadership Skills

• Customer Service Supervision

Accounting Supervision

Computer Software Skills

• Microsoft Office • Access

• Microsoft Word • PowerPoint

• Excel Spreadsheet

Office and Office Machine Skills

• Accounting with accuracy

• Bookkeeping • 10-Key by Touch

• Statistical Reporting • Payment Processing

• Data Entry/Typing 65-75 WPM

EDUCATION

American Intercontinental University Associate Degree with Honors

Schaumberg, IL 2010 – 2011 (Online)

Medical Transcription Course Online

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