SUMMARY

Dynamic, self-motivated, goal oriented professional with a successful history of effective management and sales. Keen insight and business development. Excellent communication skills, with vast knowledge of real estate operations, property and construction. High caliber, dependable professional seeking stability and long term growth potential. Specialist in multifamily asset management, sales, capital repairs, lease up operations.

PROFESSIONAL EXPERIENCE

Contract Liaison Property Management Consultant-Self employed

Alliance Realty Management – consultant and on boarding manager

Carter Realty LLC – Security and surveillance specialist

City Side Management Corporation –Manchester, New Hampshire 6/2010 -Present

Real Estate Sales Agent / Consultant (Independent Contractor)/ ERA Key Realty

Providing professional training services for a FMNA Contractor, developing templates, form generation and training modules to include initial on-boarding, property assessment, eviction management, due diligence, code violation response, as well as state specific lease packages for 13 states.

Training executive, mid-management and line personnel to transition the Fannie Mae Portfolio to new vendor. Training 12 staff members within 6 weeks of assignment. Liaison with vendors; creating relationships with vendors throughout a 13 state region. Responsible for recruiting, networking and training new third party vendors. On boarding new properties for private investors, initiating property management tasks Creating and developing off site remote surveillance for market rate communities.

Marketed, assessed and sold commercial and residential property. Developed a team approach to marketing and leasing multifamily, commercial and single family homes. Managing, reviewing CAM charges and Triple net management in commercial and mixed use portfolios. Developing Condominium proposals and contracts, attracted additional vendors and clientele for retail space, condominium as well as multifamily management contracts. Developed extensive Broker network working with social media, assisted in development of web presence.

Property Manager

First Service Residential Realty, LLC. – Almonte Springs, Florida 6/2012 – 1/ 2014

Regional Director of Property Operations for national Real Estate portfolio (approximately 4,000 leases, totaling over 1 million square feet. Partnered with senior corporate business team, client corporate team as well as local staff to understand business direction, growth projections to align real estate with those business unit goals and objectives. Responsible for managing all lease renewals, negotiations, site acquisitions, surplus property dispositions and landlord/tenant dispute resolution for clients in national geographic regions. Provided executive management updates on national portfolio transaction and project activity. Able to develop a proactive approach to managing client’s real estate portfolio to continually create savings opportunities; including consolidation recommendations and structuring same.

Point of contact and supervision lead for operations related to due diligence, brokerage, site capital repairs program, eviction management, and collections for a national network of full time employees, brokers, field staff and vendors. Responsible for training and human resource responsibility’s for 15 In house staff for brokerage, management and resident customer support employees. Responsible for a network of over ten local field and administrative staff to support property inspections, quality control, leasing, marketing and site security.

Prepared site budgets for operational effectiveness. Prepared and reviewed for approval all capital improvement projects. Prepared, presented and created effective management best practices and operational budgets for local office operations to reduce overhead and improve operational capacity by 45%. Effected savings of over $300,000 by staff reduction, instituting operational controls, reducing duplication of services and setting basic metrics for operating in 13 states and over 125 local jurisdictions.

Responsible for preparing, enhancing all communications, reporting requirements and operation protocols with local government agencies. Instituted and prepared proper operational relationships with Local Housing Authorities, building inspection departments, health inspection enforcement, and fire- safety compliance officials. Reduced by 70% onset of violations by instituting proper pre inspection and reporting.

Property Manager

Crowninshield Management Corporation –Peabody, Massachusetts 6/2004 – 5/2010

Maintained database of all (3600 units). 27 locations with information specific to lease term, contract proposals, service and vendor requests. Review all leases within portfolio and provide guidance on renewals and or termination. Review and provide guidance to site specific management personnel regarding operations at a Vendor, Concierge, line staff level.

Partner with all lines of business in addition to senior management team to understand business direction, growth projections to align real estate with business unit goals and objectives to include Vendors: Real Estate brokers, Landlords, Architects, Engineers, Contractors, Legal, Suppliers, HOA Boards, Condominium Associations and Commercial Developers. .

Provide financial analysis required in decision making of leases, i.e. stay versus go analysis, comparative and site specific building analysis. Create and obtain approval on all Requests for Proposals Requests (RFPS) for all lease acquisition and project and construction management activities. Prepared, recommended and implemented a strategy for all operational budgets at a corporate and local level. Monitored contract and lease expirations. Negotiated lease, management contract, amendments and renewals within prescribed timeline.

Maintained and developed relationship with vendors throughout the portfolio, to ensure common area and lease standards are complied with. Built and maintained relationships with landlords and landlord representatives as single point of contact for real estate communications and lease negotiations.

Resolved landlord, condominium, and tenant disputes at a corporate and local level. Administer and review construction documents, specification, budgets, approval of change orders, and invoices. Develop and maintain financial budgeting and expenditures for project allowances.

Interview and qualify local project teams consisting of architect, engineers and general contractors to provide services for development and operation of properties. Managed all aspects of project including facility planning and construction. Developed positive relationships with internal and external clients and vendors.

Developed and maintained site staffing, training, supervision and cost reporting for multiple sites. Prepared and instituted local operation guidelines and operations manual throughout mixed use, 3rd party and condominium portfolio.

Property Manager

Mediate Management – Boston, Massachusetts 10/2002 – 6/2004

Executive management of condominium associations at 24 sites to include 400 units of luxury Condominium, Multi Family and College apartment units. Preparation of annual budget, financial management, capital budget preparation and management of portfolio. Review and execution of Capital Projects

Property Manager

The Dartmouth Group- Bedford, Massachusetts 10/2001- 10/2002

Condominium and Multi Family comprising 700 units at 4 sites ensuring compliance with all state and federal regulations for Condominium and Multi Family operations. Responsible for budget preparation, fiscal reporting and presentation. All aspects of financial management including tax return preparation, annual audits, further responsible for insuring Hiring, supervision of line staff as well as middle management staff.

Property Manager

Carter Realty Pepperell Massachusetts 7/1/1989-2001

Managed diverse portfolio of commercial, retail, office and residential investments.

Directed and trained staff to properly utilize expanding technology. Assisted and drove all Trust related responsibilities, including settlement of claims, estate settlement and 1031 exchanges. Reduced operating expenses, identified and purchased cash flow properties. Created and developed a full service management company with construction management and full service landscaping division. Completed historic renovations and developed successful internet based marketing programs.

EDUCATION & LICENSING

University of Lowell - Bachelor of Science in Administration of Public Safety

Community Association Institute: CMCA

Institute of Real Estate Management (IREM): Certification ARM

Licensed Construction Supervisor - Massachusetts #: CS 52145 unrestricted (inactive)

Licensed Real Estate Salesperson – Massachusetts #: 9021126

EPA Certified Renovator

Certified Pool Operator

LCAM Candidate- Florida

SOFTWARE AND OFFICE MANAGEMENT

Expert level experience in MS Office, Yardi, Property ware, Equator, Tenant pro, quick books, Turbo cad. Share point management, MLS marketing and PowerPoint.

Extensive experience in assisting IT staff to set up local networks, FTP systems.

Space Planning, Local and Long distance office development. Remote access setup and development.

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