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Customer Service Manager

Location:
Queensland, Australia
Posted:
July 01, 2015

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Resume:

EVANS MAGATI ONDONG’A

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AREAS OF EXPERTISE

Seasonal dishes

Cooking methods

Implementing recipes

Preparing meals

Food preparation

Contract catering

Baking skills

Food costing

Staff supervision

Working Experience

July 2014 – To date

May 2011 June 2014

Telephone: 042*******

Email: acqi9x@r.postjobfree.com

Skype: evans magati

PERSONAL SUMMARY

I’m a composed, pleasant, helpful and hardworking individual who has a passion for great food and enjoys cooking mouth watering dishes.

I get a real buzz out of working in a busy kitchen, and great pleasure out of seeing happy faces enjoying a good meal that I have cooked.

As a natural leader I am not only able to give orders and delegate tasks, but also able to reliably carry out orders as well.

As an experienced Chef I have a proven track record of making great food that will entice diners and leave them wanting more.

I love the freedom of expression that cooking gives me and I’m willing to work hard to build a career in the culinary world.

Right now I am looking for a suitable position with a company that wants to recruit talented and enthusiastic individuals.

Working at Tedder and Woodroffe Restaurant and Lounge Main Beach.

Working as part of a team of highly motivated Chefs. Responsible for the efficient running of the kitchen area, and directly in charge of the overall preparation of all the food which is served in the dining lounge

Duties:

Cooking up tasty, nutritious and well balanced meals for customers.

.Assisting in the basic preparation of food under the supervision of the Executive Chef.

Deciding on the quantities of food to be cooked and size of portions to be served.

Creating dishes for clients with special dietary or cultural needs.

Maintaining the correct level of fresh, frozen and dried foods in the store room.

Worked as Executive Sous chef at Hotel Polana Serena Mozambique

Ensure that all stations remain stocked before and during the meal period.

Verifies that kitchen staff follows all recipes and portions servings correctly.

Ensure that kitchen, dish, and storage areas clean and organized.

Requisitioning food and supply orders as directed

Receives product by verifying invoice and freshness of merchandise.

Hires and trains employees to company standards.

Sets excellent customer service and work examples

Actively participates as a member of the management team.

Manages staffing levels throughout shift.

Oversees kitchen labour and food cost to budgetary requirements.

Performs additional responsibilities, although not detailed, as requested by the Chef at any time.

October 2009-April 2011

position

September 2007 – September 2009

Position:

April 2004 – To September 2007

Position:

August 2002- March 2003

May 2000-October2000

Professional Qualifications

2008

Lake Victoria Serena Resort ( Pre-opening )

Sous Chef

Adhere to all cost and quality control procedures

Ensure proper receiving and storage of food products

Directing all culinary staff

Planning and directing food production

Making of duty rotas

Menu preparation and presentation

The Address Hotels [ The Montgomery Dubai] ( Pre – opening )

Chef de partie

In charge of the cold section in the Fine dining restaurant under a Michelin star chef Viktor Stampfer-DUBAI

Prepare, cook and serve amuse bouche and cold starters.

Do the ordering of the cold section.

Ensure that cleanliness is up to standard.

Helping the Exec. Sous chef at the pass area when busy sometimes.

Control food wastage in my area.

Supervise on the storage of food items at the correct temperature.

JCC Restaurant

Training Manager & Sous Chef

Menu Preparation and food costing

Teaching and training at the Jubilee school of catering

Organizing for functions and outside catering

Supervising the daily activity in the Kitchen.

Making the college syllabus

YMCA

Worked as a restaurant supervisor coordinating with Exec. Chef in menu Preparation and training of the restaurant staff service procedures.

Taking charge in the absence of the Hostel Manager.

Nairobi Serena Hotel

Had an internship programme as a management trainee in all the hotel departments

Nadia Training Institute

Certificate in HR and Administration skills

1998-2001

Educational background

Other achievements/Awards

Other interests

Personal Details

Referees

Kenya Polytechnic University

Degree/Diploma

Diploma in Catering & Accommodation Technology

Certificate in Food & Beverage Production

Jamhuri High School

Kenya Certificate of Secondary Education (KCSE)

Kenya National Examination Council

Four times Dubai Time out magazine award winner

Cooking, Motivating people, Reading. Travelling. Playing soccer and running, Learning new ideas, Getting acquaintance.

Date of Birth 20th Nov 1976

Marital Status Married

Children: Three

Chef Cosmas Kituku

Executive chef

Kampala Serena Hotel Uganda

+254*********

Skype: cosmas kituku

Chef Tony Khan

General Manger

Grand Sultan Tea Resort and Golf

+880******** Banghaldesh

Skype: tony khan

Adam Gilbert

Owner and Director

Tedder and Woodroffe Lounge and Dining

041*******



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