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Manager, Customer Service, Business Analyst

Location:
San Jose, CA
Salary:
50,000
Posted:
July 01, 2015

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Resume:

RACHEL NOEL SCHLIE

**** ********** ****** ***. * Gilroy, CA 95020

831-***-**** acqi45@r.postjobfree.com

A recent graduate in the field of Business Administration able to oversee day-to-day operations including recruitment, training, and performance evaluation to ensure a department meets its financial objectives. Capable of excelling within business operations, information technology, and e-commerce. Possessing outstanding communication and interpersonal skills to effectively lead and manage teams.

Customer Service

Information Technology

Training & Development

Business Administration

E-Commerce Operations

Communication Skills

Project Management

Data Analysis

Microsoft Office Suite

Education

Bachelor of Science: Business Administration (Concentration – IT & E-Commerce) – California State University Monterey Bay, Seaside, CA (2014)

American River College, Sacramento, CA (2010)

Professional Experience

THE MYNT INDIAN RESTAURANT, San Jose, CA

Server (2012 - Present)

Administer summary sales reports and verify accountability relating to cash transactions.

Responsible for establishment openings and managing all aspects of opening operations.

Oversee scheduling of front-of-house employees and serve patrons four days a week.

SANDY’s CAFE, Gilroy, CA

Assistant Manager (2011 - 2012)

Managed five employees and performed shift responsibilities including cash accountability.

Collaborated with owner to expedite and maintain all aspects of administrative record keeping.

Liaised with vendors to ensure orders were received on-time and invoices accurately reconciled.

CHEVY’s FRESH MEX, Gilroy, CA

Part-Time Assistant Manager (2010 - 2011)

Managed up to 20 associates within dining room and bar operations on a part-time basis.

Adhered to policies and procedures and developed training programs for new hires.

CHEVY’s FRESH MEX, Rocklin, CA

Part-Time Assistant Manager (2007 - 2010)

Served as an Hourly Manager supervising up to 20 associates while maintaining responsibility for cash reconciliation and inventory control.

Performed in a corporate, high-volume environment in accordance with policies and procedures.

Provided auxiliary bartender duties up to four days a week during high-volume periods.



Contact this candidate