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server/ Waitress

Location:
New Hyde Park, NY
Posted:
July 01, 2015

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Resume:

Laura Ziemak

**** ******* ****

New Hyde Park, NY 11040

516-***-****

acqi3x@r.postjobfree.com

OBJECTIVES

To obtain a challenging career that will benefit myself and the company by performing all job duties with the highest level of service and hospitality

SKILLS

Exceptional interpersonal skills

10+years experience in service industry

Ability to multi task while maintaining a positive attitude

Thorough understanding of adapting to different personalities of guests and coworkers

Operate efficiently in a fast paced environment

EXPERIENCE

Hilton Garden Inn

Westbury, Ny

Restaurant Server

Feb 2015- Present

Delivered exceptional, friendly and fast service

Set up the entire breakfast area including coffee stations, and various self serve menu items

Anticipated and addressed guests' service needs

Replenished supplies of utensils and tableware as needed

Prepared checks and collected payment

Followed all hotel and restaurant protocol & regulations

Broke down breakfast bar and cleaned entire dining area

Laurel Luncheonette

Long Beach, NY

Server

July 2008- Present

Delivered exceptional service by greeting and serving guests in a timely, friendly manner

Correctly recorded orders and entered into POS system for transmittal to kitchen staff

Informed patrons of establishment's specialties and features

Served fresh, hot food with a smile

Maintained contact with kitchen staff, management, serving staff and customers

Communicated with kitchen staff regarding patron allergies, dietary needs and special requests

Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests

Resolved complaints promptly and professionally

Maintained health and safety standards in all work areas

Delivered an exceptional dining experience

Mitchells Restaurant

Oceanside, NY

Server, Hostess

June 2006- June 2008

Greeted guests with friendly eye contact and communicated about any wait time

Assisted customers with seating at tables and provided menus

Received and recorded patrons dining reservations

Recorded customers orders and repeated them to kitchen staff in a clear understandable manner

Spoke with patrons to ensure satisfaction with food and service

Correctly calculated charges, issued bills and collected payment

Communicated clearly and positively with coworkers and management

United States Postal Service

JFK Airport Jamaica, NY

Data entry / Mail handler

June 1997- April 2010

Maintained speed and accuracy while keying in the appropriate mail destinations

Took measures to find correct destinations of unreadable mail

Unloaded cargo from trucks with hand trucks and pallet jacks

Notify management immediately of any suspicious packages or letters either ingoing or outgoing

North Fork Bank

Floral Park, NY

Sr Teller / Customer Service Rep

Nov 1993- Dec 1997

Balanced cash drawer performing daily deposits and withdrawals

Supplied tellers with coin and currency as needed

Examined checks for endorsement

Opened new accounts including checking, savings and lines of credit

Promoted banks services and products

Researched and resolved customers issues with accounts

Maintained confidentiality of bank records and client information

Trained new employees

EDUCATION

Hofstra University

Hempstead, NY

Completed part time courses pertaining to human relations in organizations

NHP Memorial High School

New Hyde Park, NY

Diploma

June 1992



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