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Mechanical Engineer Customer Service

Location:
Houston, TX
Posted:
July 01, 2015

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Resume:

Ernesto Montiel

**** ******** **. *** ***, Houston, Texas 77025 678-***-**** acqi2b@r.postjobfree.com

OBJECTIVE

Mechanical engineer seeking an engineering position to leverage my resources in order to enhance the growth of the company, and perform required tasks to meet the target of the projects. I bring a relentless dedication to continuous improvement and focused commitment to learn a company’s business.

EDUCATION

Houston Community College Houston, Texas

Associates of Applied Sciences in Drafting and Design. May 2015

The University of Zulia Maracaibo, Venezuela

Bachelor of Science in Mechanical Engineering. October 2011

RELEVANT EXPERIENCE

Rent, Services and Supply, Renser C.A – Water Plants Treatment for the Oil and Gas Industry Ciudad Ojeda, Venezuela

Mechanical Services - Field Engineer. June 2012 - September 2013

Supervised mechanical maintenance activities for proper operation of equipment in the plant.

Implemented maintenance capital cost to reduce budget bringing forth significant gains to the company.

Provided an overall view of the operation of the facility by developing flow diagrams.

Enhanced the quality control of maintenance processes through a layout of equipment and lines within the facility.

Developed a catalog of 3D models and detailed drawings of equipment components for further maintenance activities.

Chrysler Car Dealership, Los Coches C.A Maracaibo, Venezuela

Service Department - Quality Leader. January 2012 - June 2012

Improved the service measures and aligned the maintenance processes.

Increased the efficiency of the service through a thorough supervision of maintenance activities and staff performance.

Implemented a quality control plan for mechanical equipment within the workshop.

Led a weekly quality committee, resulting in the strengthening of the customer service.

Brewery Plant, C.A Cerveceria Regional Maracaibo, Venezuela

Bottling Plant - Intern. October 2010 – September 2011

Performed quality control and document control of equipment components to ensure an effective maintenance.

Developed a database of equipment components to schedule and execute maintenance activities.

Upgraded the layout of the bottling plant facility.

Prepared shop drawings of equipment components.

OTHER EXPERIENCE

Department of Continuing Education, Houston Community College Houston, Texas

Part-time Enrollment Assistant. October 2014 - Present

Troubleshoot customer needs on an hourly basis.

Provide and manage information inside and outside the organization.

Assist instructors and managers in every duty required.

Attend to periodical meetings for training, job feedback & reports, presentations and evaluations.

Relevant Training: Mechanical equipment, Mechanical Design, Piping Design and Instrumentation. Codes and Standards: ASME BPVC Section VIII Division I, TEMA.

Software Skills: Proficiency in software packages such as MS Office, AutoCAD, and SolidWorks.

Languages: Outstanding communication skills, written and spoken Spanish (native) and English (fluent).



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