CURRICULUM VITAE

NARINDER PAL

Mohalla: CHANDNAGAR

BAHADURPUR

DIST:HOSHIARPUR (PUNJAB)

Pin: 146001

Tel No:+91-947*******

E-Mail: acqhxz@r.postjobfree.com, acqhxz@r.postjobfree.com

OBJECTIVE: - To obtain a challenging position where i can utilize my knowledge of networking and it should provide me career growth.

WORK EXPERIENCE: -

Training on CCNA (Cisco certified network associate) from JETKING, CHANDIGARH, during JUNE-2011 to DEC-2011.

Nine Months Experience at SPURLINK TELESERVICE Pvt. Ltd. Mohali As a

IT Support, System and Network Engineer from Jan,2012 – oct,2012.

Now I am working at Contact Bridge ITES Pvt. Ltd as Network Engineer with our Junior Guys from Oct,2012 – at present. It is an international call center, Virtual back office, Data Entry & Web Designing Company.

Here Working on Linux, Linux Servers, Firewalls (Read Hat, Ubuntu, Suse and VICI), Windows servers (2003,2008),Windows Desktop (XP,Windows7,8,8.1,10) Environment handling Router (3600) on SIP Protocol, VOIP, Quick Call Dialer, Manage all network, Desktop’s(Windows + Linux), Server’s (Windows + Linux), Directory Server’s and online Support to our Virtual Back Office in Canada telephonic, Remote and at E-mail (Client Communication).

JOB RESPONSIBILITIES

KEY RESULT AREAS: -

Installation, Maintaining and Trouble Shooting of Local Area Network in the office.

Managing user profiles with proper assignment of rights on resources.

Trouble shooting of all Machines Desktop and Servers.

Working with Dialers.

Detail of hand to hand Dialer: - Drishti, Cube, Vici.

Managing Lead sets, uploading and deleting to server, Backup of Dialer's, SQL server.

Trouble Shoot Dialer Problems.

Managing CISCO Router 3600

Managing All Network Equipment'sL1, L2 & L3 Devices

Provided technical support to the entire organization and also to Virtual Back Office (VBO) Canada (At Phone, E-mail and System's Remote) .

Updating Operating System, Antivirus, Service and Packs.

Configuring and troublingshooting of outlook, Thunderbird, Outlook Express Mail Clients and Managing their Backups.

Installation and up-gradation of hardware, software and Operating System’s.

Responsible for Troubleshooting and maintenance of Servers and desktops (Linux and Windows).

Manage Company E-mails, Spreadsheet and Documents.

Configure Wi-Fi Routers.

Responsible for Trouble Shooting and maintaining window server 2000/ 2003 /2008 /2012.

Assisted in hardware installation and maintenance of workstations, servers, networking equipment, and other supporting hardware.

Configuration of New Firewalls (Linux and Windows).

Configuration of Squid Server and Proxy Server in Linux

Configuration of IIS Server for selected systems with Different Network at Same Switches.

Installation of SQL Servers, IIS Server, .net, .net Applications and all Designing software's for WEB Team.

Configuration of VoIP on PAP2 Devices of Voice Communication.

Communication With Our Vendors (ISP, Dialer, VoIP, Minutes Providers and Hardware).

Communication with Client (Telephonic and E-mail)

Managing BPO Recordings and SQL Server.

KEY SKILLS: -

Network Troubleshooting,Technical Support, Microsoft Technologies, Linux Server, Linux Desktop, Firewalls,Proxy Server, Outlook, Thunderbird, Cisco Routers, LAN-WAN, VoIP, Remote Desktop, VPN, Vicidial, Switching, WiFi, Microsoft SQL Server, Routing, IIS, Ubuntu, Windows Sharepoint Services, Teamwork,DVR, Internet Troubleshooting, Virtualization, Software Installation, Computer Hardware Installation, Project Management, Data Management, CRM,Putty,FTP and Tunnel Worked on all these technologies.

Designing LAN and troubleshooting.

Solving suddenly happened problems.

TECHNICAL SKILLS:-

Operating System:-

Operating System:- Microsoft Windows 2000/ 2003/ XP/ Window7,windows8,8.1,Windows 10.

Red hat Linux 9, Fedora Core &Ubuntu(8.4,11.4,12.4), Centos 4.5,5.0,5.4,6.0,7.0, Linux Firewalls (IP Tables).

Windows server: 2003,2008,2012.

NETWORKING:-

Fast Ethernet, TCP/IP, Telnet, FTP, Intranet, LAN / WAN, Networks, IEEE 802.11 (Wi-Fi), PPP.

Routing protocols.

Remote Computing via Telnet, PC – Any ware, Windows XP Remote Desktop, TeamViewer etc.

Configuration of FTP Servers (Global and Local)

INSTALLATION: -

Windows 97/98/2000/XP/Vista/2003/2008/ window7,8,8.1.

Windows Server 2003,2008,2013.

Linux Red hat 8, 9, Fedora Core 6, 9, 10, Suse Linux, Centos and Ubuntu.

Installation of Norton Antivirus, Kaspersky, MacAfee, Hardware Drivers & Service Packs, updates etc. (manual and online).

Printer and Scanners (Network and USB).

SOFTWARE: -

Microsoft Office 97/XP/2000/2003,2007, 2010& 2013.

Dialer software's like Dialer client, PD manager, Excel sales report, voice player etc.

FTP Applications, Remote Login (Remote Desktop, VNC & Putty), CRM (Customer Relationship Management), HR Modules.

Other General Software's.

Installation of all WEB, Android Development and Designing Software's.

Basic Practical Knowledge of C, C++, c#, Java & Microsoft SQL Server.

Troubleshooting the all System, Software, Windows, E-mail related Problems.

PROFESSIONAL QUALIFICATION: -

MSC (Computer Science) from Lovely Professional University in 2011.

CCNA training from JETKING, CHANDIGARH in 2011.

ACADEMIC QUALIFICATION: -

Graduation in Honors from Govt. College Hoshiarpur under PUNJAB UNIVERSITY CHANDIGARH in 2009.

PERSONAL DETAILS: -

Date of Birth: - 11th Mar 1988.

Marital Status : - Unmarried

Nationality: - Indian

Language Known: - Punjabi, English & Hindi

HOBBIES: -Travelling and cooking.

SALARY EXPECTED: - Negotiable.

Current Salary : 2.5 Lacs/Annum

Notice Period : 15 Days.

Date: - NARINDER PAL

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