Juhi Srivastava

Contact: 301-***-****

acqhwt@r.postjobfree.com

QUALIFICATIONS SUMMARY:

About 9 + years of experience in Quality Assurance as Lead.

Experience in Banking, Finance, Healthcare and Education domain.

Specialization in Quality Assurance Testing, both manual testing and automated, for Web Based and Client/Server applications.

Excellent understanding on SDLC, STLC, DLC, QA Methodologies, CMMI processes

Experienced in Functional, Regression, GUI, Smoke testing, 508 compliance testing, Black Box Testing, Network, UAT, ETL, Firewall and Performance testing.

Experienced in leading projects and project management. Prioritizing testing tasks and scheduling tasks in accordance with project delivery guidelines and methodology.

Supported various phases of testing DIT, SIT, UAT, BCP/DR, PDT.

Well versed with SQL/PL SQL queries to run the data integrity tests.

Expertise in preparing Test Plans, LOE, Test Approach, Test Cases and Test Scripts, Testing status report, Traceability matrix.

Ability to work closely with developers in reproducing and isolating problems and coordinate with developers to communicate test results and resolve defects.

Proficient in understanding requirements, design specifications, and testing strategy to: perform risk analysis, establish testing priorities, review testing strategy and use case, validate requirements, develop test scenarios, write Test Plan and test cases, create RTM (Requirement Traceability Matrix

Extensive experience in creating test data in various formats (.xml, .txt, .csv)

Technical skills:

Tools

ALM 11/ Quality Center 10, Quick Test Pro/HP Unified Functional Testing (UFT 11), MS Test manger 2010 (TFS), Informatica, Selenium IDE

Scripting Tools

VI Editor

Operating System

Windows (XP Professional, NT, Vista, 7), Lunix

Database

Oracle9i, MS Access 2003, MySQL 4, SQL Server 2000, 2003, 2008

Application Server

WebLogic, Sun application server, IBM Web Sphere

Web Servers

Microsoft IIS, Apache, Tomcat, iPlanet

Protocol

TCP/IP, FTP, HTTP, HTTPS, SSL, SMTP, Webservices

Languages

Visual Basic, HTML, XML

Version Managers

Visual SourceSafe, CVS, PVCS, sharepoint

Utilities

MS Word, MS Excel, MS PowerPoint, MS Visual Studio, Toad, Clear Quest, SQL Query analyzer 8, XML Editor, Remote desktop connect, MS Project Plan, Magic, DotProject 2.1, MS SharePoint, MS Team foundation server 2010, MS Silverlight, SQL Advantage, Sybase central v3.2, MS Test Manager 2010, Jaws, SOAP UI, Fiddler, Dragon, PL/SQL Developer 8, FileZilla, Snagit.

EDUCATION & TRAINING:

Master’s in Business Management.

Diploma in Computer Science.

Certification in Software Testing.

PROFESSIONAL EXPERIENCE:

AscendOne

Columbia, MD

Lead Quality Assurance Analyst Oct. 2013 - Current

Project-

DebtConnect

Debt Connect is debt resolution system/ debt settlement application. The Debt Connect portal as well as API will allow the automated matching of consumer debt settlement opportunities, in the process significantly reducing costs and improving efficiency.

DebtConnect API -Made major functionality of Debt Connect API accessible.

Migration of call center Technology

We updated call center plate and IVR flow which was evolved over more than 10 years. We updated our self-service functionality and upgraded many integrated functionality for call center representative. We also did upgrade in CRM (Customer relationship management) system and provided UAT support.

Careonecredit -

This is the web application ensuring the registered customer to have online access to their digital Payments (Transfers and Payments) and new customers could register their account also. Customer can view the account details and see all payment made and current balance.

Responsibilities:

Lead the QA testing efforts in the IT group for new project development as well as ongoing production defect fixes.

Coordinating the test strategy and plan with project managers and others.

Planning of testing activities including test approaches, estimation of time, effort and cost, resource needs, definition of test levels, cycles and incident planning.

Initiate the specification, preparation, implementation and execution of tests, monitor the test results and exit criteria.

Adapt planning based on test results and progress and take any action necessary to compensate for unexpected issues.

Communicate the ongoing progress of the project testing effort to the business units and other stake holders.

Prepare and Provide demos to higher management and business for completed functionality.

Planning, managing and conducting UAT efforts.

Make decisions on what type of test cases need to be added to the automated regression testing tool and make sure they get implemented by coordinating with the project manager.

Coordinate testing for projects developed onsite as well as offsite.

Environment: SQL Server, C#, Java Script, Dot Net, MS server.

Testing Tools: TFS, QTP v11.52 (HP Unified Functional Testing ), SQL Server Management Studio 2008 R2, MS Visual studio 2012, Informatica, FileZilla, Snagit, Fiddler, MS OneNote, MS PPT, MS Visio.

Acentia

Baltimore, MD

QA Lead/ Sr Software QA Analyst June 2012 – Sep. 2013

Project-

Quality Net - PQRS (Physician Quality Reporting System)

The Physician Quality Reporting Initiative (PQRI) is a voluntary quality reporting program, which includes an incentive payment for eligible professionals who report data on quality measures for services provided to Medicare beneficiaries. The pay-for-reporting program began in 2007.

Responsibilities:

Handled a project resource in quality assurance department and supervised their work and provided training as needed.

Played key role in the creation of proficient and efficient system for ensuring the quality of product.

Analyzing project requirement and writing/ managing test cases for manual testing and in different phases of testing like functionality, Unit, Integration and Smoke Testing.

Writing Test Approach document, Test Scenario and Test Plan to develop the strategy for Testing.

Preparing LOE, Testing status report and Traceability matrix.

Participate in requirement review, Business/Development meetings to understand user requirements, Walk through, Status meeting and Peer review.

Performed Integration and System Testing as part of the testing effort using different operating systems.

Extensively performed Manual Testing process to ensure the quality of the software.

Interacted with the developers to sort out the issues and the defects.

Environment: Oracle 11g, Apache, SAS, Java, Java Script, SOAP UI

Testing Tools: Quality center 10 and ALM, PL/SQL Developer 8, MS Project Plan, MS SharePoint, Jaws, Dragon, XML Editor, Informatica, PL/SQL Developer 8.

Prometric

Baltimore, MD

Sr Software Test Engineer/ QA lead September 2008 – June 2012

Projects-

UTD (Unified Test Driver)

The Prometric Unified Test Driver is a modular, dynamic, 32-bit test driver. UTD provides a framework unique in the test publishing industry: It offers the test publisher full, customizable test control dynamic functionality changes via "plug-ins”.

Finra Driver

FINRA's test driver, Goldfinch, is a third party test driver that is used for Finra exams. FINRA has it's own eligibility system and there are points where Prometric systems are in contact with FINRA systems during the candidate processes with Goldfinch. Goldfinch 2009.3 accept the input (test package format), and produce the output (result package format).

UAS (Unified Administration System)

The Unified Administration System is a 32-bit system designed to perform all necessary tasks to assist the candidate before and after taking an exam in (APNC Channel).

TCFlow

The TCFlow Admin application is the IT site administration application. This application provides all administrative activity and candidate care activity.

TCFlow Site Scheduling Application

Web based user interface for IT Scheduling and Registration and Site Management

Other than this I have support multiple Utility, Plugging, Web based applications and Drivers.

Responsibilities:

Handled a project resource in quality assurance department and supervised their work and provided training as needed.

Played key role in the creation of proficient and efficient system for ensuring the quality of product.

Writing/ managing test cases for manual testing and in different phases of testing like functionality, Unit, Integration, Distribution, Installation, Network, Firewall and Smoke Testing.

Preparing LOE, Testing status report and Traceability matrix.

Writing Test Approach document and Test Plan to develop the strategy for Testing.

Developed and executed different work products using TFS.

Develop automated test script in MS Test Manager.

Performed Integration and System Testing as part of the testing effort using different operating systems.

Extensively performed Manual Testing process to ensure the quality of the software.

Extensively performed 508 compliance testing on UTD, TCFlow, TCFlow Scheduler.

Involve in writing product documentation, Training MNP

Interacted with the developers to sort out the issues and the defects.

Testing Tools: Quality center 9, PVCS, MS Visual Studio, SQL Query analyzer 8, Remote desktop connect, MS Project Plan, Magic, DotProject 2.1, MS SharePoint, MS Team foundation server 2010, MS Silverlight, SQL Advantage, MS Test Manager 2010, Jaws, Dragon,

Syscome Technology INC.

QA Tester May 2007- Sep. 2008

Projects:

Vecna

Silver Spring, MD

QA tester June 2008 – July 2008

The Project is based on manual testing on QC Path Finder. QA path finder use real time microbiology lab, Pharmacy, Surgical, Radiology, Critical care and other data feeds. Path finder does advanced analysis to monitor, detect infection which help infection control team.

Environment: Lunix, Quality center 9, Visual basic, JAVA, Java script, Web Sphere, Oracle

Testing Tools: Quality Center

Qwest Communication

QA Tester May. 2007 – June 2008

The project is based a manual and automated testing on Billing Adjustments tool (BAT). The Qwest Billing Adjustments tool (QBAT) will be a new stand-alone system that allows users to retrieve and request a change to customer’s bill from within a web-based GUI workflow tool.

Environment: JAVA, JAVA script, Visual Basic 6, Oracle 8i, Windows NT/2000, Unix (Sun Solaris), Shell Scripting.

Testing Tools: Selenium IDE, QTP, Quality Center 9, CVS

Responsibilities:

Involved in development of test plan and test cases for manual and automated testing and in different phases of testing like functionality, Unit, Integration, Smoke, Network, Firewall and Performance Testing.

Conducted functional and regression testing manually. WinRunner, Designed and developed automated scripts including timers for recording response times, and text checks for confirming the retrieval of the correct page.

Quality center Defect tracking tools used to maintain defects in an organized manner for day-to-day builds to interact with developers and team.

Designed and developed performance, load, stress-testing scripts, scenarios and record response times for different web pages using Load Runner tool. Scripts were run overnight or when the system was in least demand to check performance of the application.

Created automated scripts by including timers for recording response times and text checks for confirming the retrieval of the correct page.

Actively participated in enhancement meetings focused on making the project more comprehensive.

ICICI Co. ltd, INDIA

QA Tester Jan 2002-Apr 2003

PRO-M

ICICI is leading bank in India. It’s main business in loans, banking and credit card. ICICI designed and developed an application called PRO-M using Java, Java Script and Oracle on a Windows environment. This application keeps customer profile and customer history and also tracks client’s home lone cycle. This product also has an interface for Marketing team to manage their client’s. It’s a home grown CRM engine which help ICICI in customer retention and product marketing.

Worked as a QA tester on a web application designed to provide customer's access to the history of their accounts including the balance home equity, mortgage payment etc. Customers could also access the previous statements..

Responsibilities:

Analyzed Business Requirements and System Specifications to understand the application and develop Test Scenarios & Test Cases.

Prepared Test Data for positive and negative Test Scenarios as per application specifications and application requirements.

Participated in the bug review, requirement review meetings.

Performed backend testing by passing SQL Queries to retrieve data.

Identify Software bugs and interact with developers to resolve them To ensure the integral aspect of QA environment.

Regression testing was undertaken after every bug fix.

Used Win Runner tool for automation. Defect Report Generation

Documented the result summary.

Environment: Java, Java script, HTML, Oracle, Test Director, Windows XP/ Windows 2000, iPlanet

Testing Tools: Quality Center 9, Win runner and Clear Quest.

REFERENCES: Available Upon Request.

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