M. ANGELA JENDRZEY * acqhwj@r.postjobfree.com

+ **** Cedar Trace • San Antonio, Texas 78232 210-***-****

Business Development Professional with Exceptional Trainer, Customer Service & Negotiating Skills

Proficient with GSA and State Procurement and Contract requirements for most United States

Adept at Leading and Training Sales and Customer Service Teams

Fifteen years of Safety/OSHA

Excellent Presentation/Communication Skills

More than fifteen years sales and Customer Service experience

Management and Corporate Training/ Education

Skilled at Planning, Promotions, and Forecasting

Proven ability to lead effective sales and customer service teams

Classroom Facilitator to both new and existing associates

Designed, Trained and Developed Educational Materials as well as evaluated the effectiveness of training for more than ten years

Three plus years of Corporate Training and Design/Development experience

Project Development and Management

Proficiency in complete collaboration and interaction of Trade Shows

Customer Relations and Retention Expert

Familiar with all aspects of Business

Ability to interface with multiple levels of leadership

Hard working, able to multi-task effectively

PROFESSIONAL EXPERIENCE

SAFEWARE INC., Texas (Lay-Off Due to Merger) 2014 – 2014

Government Account Manager – State

Handled all segments of the State Government including Higher Education, Military, Primary Education, Local Government, State Agencies, and Government Healthcare, with a primary emphasis on Law Enforcement and the Fire Departments

Accountable for developing and expanding Safety business to local government agencies in the South-Texas area.

State Contract utilization such as TXMAS and US Communities

KIMBALL OFFICE, Central Region of the United States 2012 – 2014

Government Sales Manager

Responsible for business development, marketing, dealer programs, architectural and design firms, account expansion, contract utilization, coverage optimization and program development within the South-Central U.S area - within the furniture manufacturing industry.

Covered all facets of the Federal and State Government including Higher Education, Military, Primary Education, Local Government, State Agencies, and Government Healthcare especially VISN 15 through 19.

Utilizing/Training Personnel the Higher, Wider and Deeper Sales Concept into all Government Accounts.

Worked in depth with the USACE, Ability One - NIB/NISH Agencies, many Small Business Affiliations and Multiple GSA facilities throughout the Region.

Salesforce experience in customizing Accounts, Contacts, Opportunities, Cases, Leads, Campaigns, Products, Chats, Reports, and Dashboards.

Expansion of various State Contracts such as TXMAS, HCDE and NIPA.

Negotiated and Signed a 4.3 million dollar BPA plus other multiple multi-million dollar BPA's within several Federal Facilities

UNITED RENTALS, Central Region of the United States (Lay-Off Due to Merger) 2010 – 2011

Government Account Manager

Led and managed the sales / process for all products/services to government entities, acting as single point of contact

Negotiated/Sold/Implemented 1.9 million dollar IDIQ as well as multiple BPA’s

Managed accounts across fifteen states to include multiple districts and regions

Supported the renting of equipment by developing, qualifying, and managing rental opportunities with the Government Sales Teams

Developed one-on-one relationships with Federal, State and Local Government customers, providing a familiar face to customers and acting as a single point of contact for such customers

Work with/Negotiated State CO-OP Contracts such as TXMAS, NJPA, HCDE and HGAC

Supported the training of staff, selling and rental of company equipment by developing, qualifying, and managing selling opportunities by means of a 250 person Sales Team – especially through Salesforce.com

Acknowledged and Noted for outstanding (military) blitzes, thus setting company standard.

Worked closely with branches in their markets to ensure effective corporate-wide account management; referred leads to branch sales reps and national account managers

JENDRZEY – PAGE 2

MSC INDUSTRIAL SUPPLY, Texas 2004 – 2010

Government Account Representative

Ensured that GSA guidelines and legal requirements are being met in relation but not limited to Federal Acquisitions and Bids.

Obtained sales growth utilizing Blanket Purchase Agreements as well as federal bid/purchase websites.

More than tripled sales territory by selling over 600,000 industrial items to the Federal Government.

Handled a 3.5 million dollar territory.

Directed sales forecasting activities for defined territory and sets performance goals accordingly.

Reviewed market analysis to determine customer needs, price schedules, and discount rates.

Traveled as required through the territory to meet customers and grow relationships.

Monitored and evaluated the activities and products of the competition.

Met with key clients to grow/maintain relationships and to negotiate in order to close deals.

Analyzed and controlled expenditures to conform to budgetary requirements.

Established strong negotiation skills toward 2000+ vendor relationships, leading to favorable pricing and discounts.

GRAINGER INDUSTRIAL SUPPLY, Texas 2001 – 2004

Government Account Representative

Handled all Federal Government Sales in South Texas.

Knowledge of over 250,000 + industrial items.

Duties included, but not limited to, credit issues, sourcing and purchasing/obtaining quotes, creating reports and sales literature for government employees.

Attained $3.5 million in annual sales (FY 2002), exceeding target by $500,000. Ranked as one of the Region’s top 3 account managers - out of 430 reps.

Increased sales by 150% in 2003 by diligently following up on all leads, cold-calling on new customers, orchestrating Trade Shows, worked closely with vendors on promotions as well as marketing campaigns to market products to military bases, and provided excellent account services.

Responsible for screening and interviewing new Sales Representatives

Trained new employees on company software, products, technical issues, and sales techniques

Solely created/initiated new marketing project that continuously grows annual dollars in $750,000+ range for company nationwide.

Number one in district first year of sales.

Ensured that GSA guidelines and legal requirements had been met in relation but not limited to Federal Acquisitions and Bids

EDUCATIONAL BACKGROUND

Bachelor of Science - Corporate Training & Development, WAYLAND BAPTIST UNIVERSITY

Associates - Interior Design, ART INSTITUTE

OTHER SKILLS

Computer Proficiency in Word, Excel, PowerPoint, Access, Publisher, ACT, Salesforce, PeopleSoft, Concur, AS400, SAP, Photoshop, and Multiple Other Software & Windows/DOS Based Programs

Seven Years Coaching and Developing Service/Sales Representatives, General Managers and Depot Managers, in Healthcare, to reach their full potential from Texas to the West Coast

Consistently exceeded monthly Regional Healthcare Sales Goals sometimes as much as 400%

Train the Trainer Selling Skills (List provided upon request)

Managed Retail Craft Store and Print Shop

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