Marianne Lewis

**** *********** **** 912-***-****

Sylvania, GA 30467 acqhw4@r.postjobfree.com

Health Care Administrator

* *****’ hands on experience in a fast-paced residential and hospital environment. A driven and compassionate healthcare professional prepared to excel in the field of Health Care Administration and

contribute to the organizational objectives.

Staff Training and Development Case Management Cultural Sensitivity

Leadership and Supervision Ability Compliance Efficiency Utilization Management

Patient-Oriented Communication Facilitator Admission oriented

Relevant Experience

Adjunct Faculty Instructor

Educate students on medical administrative procedures of the introductory level of Medical Coding skills and application of International Coding standards for billing of health care services. Provides to students the knowledge and skills to apply Coding of Diagnostic Statements and procedures for billing purposes. Teaches an introductory level of Medical Coding as it relates to Health Insurance.

Responsible for lessons taught on International Classification of Diseases (ICD), Code book formats, coding techniques; formats of the ICD and CPT manuals;

Teaches competencies of health insurance; Billing, Reimbursement and collections; and Managed Care.

Front Office Administration/Executive Support

Managed the reception area, including greeting visitors and responding to telephone and in-person request for information. Draft meeting agendas, supplied advanced materials and executes follow-up meetings, team conferences, special projects such as planning conventions, and travel arrangements. Proven ability to work under constant deadlines. Produce presentation materials for employee meetings and other functions.

Responsible for assuring accurate registration for every new and current patient

Increased productivity and sales by training new employees on best organizational practices and techniques

Customer Service

Successfully managed the activities of (3) team members in multiple locations. Developed, implemented and monitored programs to maximize customer satisfaction by providing outstanding customer service across all boards. Meet deadlines consistently. Work effectively with staff to increase productivity. Cooperated with other health related agencies and organizations in community activities.

Conduct telephone interview from patients and primary care physicians to ensure insurance contract coverage for the office/facility prior to office visits.

Assist customers in selecting contact lens, glasses, and frames

Human Resources

Planned, signed, and reviewed personnel actions and provided information regarding benefit administration to eligible employees. Concluded new employee orientation to foster positive attitude toward organizational objectives. Advise managers on organizational policy matters and recommended needed changes. Serve as a link between managers and employees by handling questions, interpreting and administering contracts and help resolve work-related problems

Liaison between the two offices for patient’s front and medical desk to ensure accurate billing information as well as support

Participate in Corporate compliance and TQM committees. Assist in any duties that are necessary to ensure patient satisfaction

Employment History

Ogeechee Technical College, Statesboro, GA Adjunct Instructor P/T 01/2015 to 05/2015

Kaid Home Health Care, Sylvania, GA Geriatric Home Assistant 09/2010 to present

Effingham County Board of Commissioners, Springfield, GA Receptionist 04/2010 to 09/2010

Education

Capella University, Minneapolis, MN January 2014 to Present

Doctor Health Administration/General Health Administration

Ashford University, Clinton, IA September 2013

Master of Arts: Organizational Management/Health Care Administration

GPA: 3.9 Summa Cum Laude

Honors

Golden Key International Honour Society March 2013

In the top ten percent of my academic class. Cultivate leadership skills that serve throughout my personal and professional live. Golden Key provides opportunities to develop these skills locally, regionally, nationally and internationally, bringing like-minded people together to further a shared purpose. My experiences are invaluable in helping each member grow, both as an individual and as a leader

References and other Documents Furnished Upon Request

Contact this candidate