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Medical Assistant Customer Service

Location:
United States
Posted:
June 29, 2015

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Resume:

**** ****** **. ** ********** FL *****à 407-***-**** à acqhl1@r.postjobfree.com

Miriam Michelson

Customer Service/ Medical Assistant

OBJECTIVE

To obtain a career opportunity in the health care field that will enable me to assist patients, contribute to their well-being and promote a positive health care experience while utilizing my skills and experience to add to a company’s overall success.

EDUCATION

Florida Career College

Pembroke Pines, FL

Medical Assistant Technician

Diploma Program 2014

Certifications

oRegistered Medical Assistant (AMT #2678091)

oBLS Certified

oOSHA / HIPAA

MEDICAL QUALIFICATIONS

Administrative Skills: 10-Key Numeric Data Entry, Appointment Scheduling/Rescheduling, Client File Maintenance, Finance, Marketing & Planning, HIPAA, ICD-9-CM Coding, Medical Front Office Procedures, Medical Office Financial Operations, Typing (Accurate 60 WPM)

Clinical Skills: Anatomy & Physiology: Body Mechanics, Basic Microbiology, Basic Pharmacology, Basic Phone Triage, Capillary Puncture, CPR Certification, EKG, Hematology, HIV/AIDS and CPR, Hygiene, Laboratory Safety and Regulatory Guidelines, Medical Back Office Procedures, Medication Administration, Methods of Documentation, Patient Charting, Phlebotomy, Sterilization, Surgical Back Office Procedures, Universal Precautions/OSHA, Urinalysis, Venipuncture, Vital Signs

Software Applications: MS Excel, MS PowerPoint, MS Word, Publisher, Medisoft.

EMPLOYMENT EXPERIENCE

D’amico Family Chiropractic Davie, FL Oct. 2014-Present

Medical Assistant/Front Desk

Greet patients and pull charts

Insurance verification, check in and out and setup appointments

Show patients to examination rooms and prepare them for the physician.

Marriott International 97-2005

Marriott Orlando World center

Marriott Hilton Head Island Golf and Beach Resort

Marriott Harbor Beach Resort and spa

Publix Davie, FL 2008 – 2014

Cashier / Customer Service

Check to ensure that appropriate changes were made to resolve customers' problems.

Refer unresolved customer grievances to designated departments for further investigation.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Assist customers by providing information and resolving their complaints.

Total Health Care Plantation, FL 2014

Medical Assistant(externship

Show patients to examination rooms and prepare them for Doctor



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