Post Job Free

Resume

Sign in

Customer Service Manager

Location:
San Francisco, CA
Posted:
June 28, 2015

Contact this candidate

Resume:

Robert L Goodrich

*** * ****

Mattoon, IL. *****

Phone cell:: 217-***-****

Email: acqhaw@r.postjobfree.com

OBJECTIVE: To bring my hands on skills and diverse experience to a career position with an opportunity for advancement I am looking for a strong company with good benefits!

QUALIFICATIONS:

Dedicated dependable employee with experience in delivery, customer service and management in automotive, retail and property maintenance fields.

Class A CDL with all endorsements including Haz-Mat, Good driving record, Able to relate well with customers and venders!

Experience in warehouse, shipping & receiving, standup, sit-down and hand trucks, overhead cranes, customer service, inventory, loading and unloading trucks properly and safely.

Proficient with computer systems and software. Able to learn new procedures and methods quickly.

Creative and articulate, offering innovative and practical solutions, able to translate ideas into concrete written or visual form to share with others

Adept at oral and written communication, interacting effectively with individuals of all levels.

EDUCATION:

Neoga High School Graduated, Neoga, IL.

San Diego City College San Diego, CA 1984

Automotive & Business

Victor Valley College Victorville, CA

Occupational Classes/Construction Technology/ Wildland Firefighting

Lake Land College Mattoon, IL

Other Classes, 160 hr.CDl course, Automotive and residential HVAC

I have many work related classes including Hunter computerized alignment, Goodyear Business and Management seminars, Statistic analysis & control, Merchandizing and Marketing and many more!

EMPLOYMENT

10/14 to present : OTR Great Lakes Reg. Truck Driver Central Refrigerated.

03/13 to 10/14 : Driver/ warehouse Monahans, Arcola

Drive a Semi pulling 48 and 53 ft dry vans spot, load and unload trailers. Maintain equipment.

01/13 to 03/13: Quality Control tech. Select Remedy/ Straight Facts, This was a seasonal temp position!

06/12- 12/12 Class A OTR Driver I pull a 53 ft dry van Midwest regional. I haul a variety of general freight!

11/11 –06/12 Plant Manager / Driver, Eastern IL. Propane

I drove a Tanker, deliver LP Gas as well as maintain plant and vehicle equipment and inventory. I operated trucks, pumps and other LP gas related equipment. Install regulators, tanks and repair LPG systems, ordered supplies and parts. Provide customer service, sales, and consultation in the office and in the field!

11/00-11/02& 05/09-09/11 Maintenance Technician, Central East Alcohol & Drug Council

I was responsible for Maintenance, Repairs and renovations of approximately 12 Commercial and residential properties in Mattoon and Charleston. This included but not limited to HVAC, Mechanical Systems, Vehicles,

grounds and landscaping, interacting with clients as well as independent contractors.

04/08-05 /09 Maintenance Supervisor, Lincoln Springs resort I was responsible for maintenance and supervision of maintenance staff, all phases of building and grounds maintenance. Operate heavy Equipment, Monitor water treatment plant. Maintain restaurant equipment, Construction and maintenance of Graywood Group homes and other properties as well. I worked with outside contractors to insure proper and cost efficient repairs of Equipment and facilities. I also Helped with customers for special events.

EMPLOYMENT: Cont.

01/06-04/07 Warehouse, Driver/Loader, Combined Transport

Responsible for spotting trailers, pulling orders, loading and securing oversize glass on double drop and flatbed trailers as well as light maintenance of equipment, transporting tractors and trailers to and from the repair shop for repairs. This was at the PPG glass plant in MT. Zion, IL.

10/04 --06/06 Owner, Creative Maintenance Solutions I did all types of commercial and residential property maintenance and repair including renovating rental properties. My business was supplemented with contract work for various companies as Maintenance or industrial mechanic, warehouse shipping receiving. I was responsible for all customer service, contract labor, estimates and billing, collections and all phases of operations. I also did REO property inspections, site inspections, and security and business verifications.

09/03-10/04 Driver, Werner Enterprises

I drove a 53 ft dry van delivering cabinets for shrock in Arthur, IL. to lumber yards and contractors anywhere in the Midwest and northeast US. This was a route driver on a huge scale, with 18 to 30 stops per load all of which I was responsible for unloading. This also involved customer service dealing with corporations and customers.

Military: Honorable

1976-1982 US army 2 years, UH-1 Huey Helicopter Crewman/Repairman US Navy 4 years Engineman Diesel/Shipboard Systems Mechanic

PREVIOUS ACCOMPISHMENTS AND EXPERIENCE:

1982-2000, I went to college after the military.. Auto Mechanic, Service Advisor, Service Manager, Fleet Account Manager, Store Manager for Montgomery Ward and Goodyear. I worked in warehouse shipping/ receiving for Temp agencies between 1997 &1999. Worked at Rural King as Retail Dept. Head 1996 to 1997. Sales and Management in various fields.

I was a warehouse associate, Loader/ Material handler for AFG glass plant for 4 years.

Thank you for taking the time to review this resume and considering me for this opportunity. If you feel my experience or background may help me be an asset to your organization please contact me for an interview at your convenience.

Robert L Goodrich

812 N 11th

Mattoon, IL. 61938

Cell: 217-***-****

E-mail: acqhaw@r.postjobfree.com



Contact this candidate