A.ARUN KUMAR

Mobile: +91-960*******

E-Mail: acqh4x@r.postjobfree.com

Seeking assignments in Retail Banking Operations/ customer service/ Credit Assignments with a reputed Financial Institution where I can apply my experience to increase company’s reputation and profitability.

PROFILE SUMMARY

MBA (Finance ) with over 3 years of experience in Retail Banking Operations, cross sell, Customer Support, Relationship Management Cash Management, etc.,

Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues

Adroit in performing all banking operations effectively & efficiently, coordinating with various branches & managing a variety of branch banking operations

Experienced in following systems & procedures and contributing towards improved financial performance, heightened productivity and enhanced internal controls

Possess excellent interpersonal, communication and organizational skills with proven abilities in training & development, customer relationship management and planning

Keen interest in the areas of Macro & Micro Economics, Banking and Capital Market

EMPLOYMENT DETAILS

May’12 – Apr’15 Axis Bank Ltd., as Assistant Manager (Front Desk Officer-Operations)

Key Result Areas:

Implementing competent plans for processing all banking operations with in specified time and co-ordinating the team.

Processing various banking operations like clearing, cash, RTGS/NEFT, Transfers, Remittance, Issuing DD/PO, custodianship, Key handling etc.,

Managing various credit operations including appraising proposals, conducting risk analysis & scrutinizing relevant documents before sanctioning Jewel loans

Monitoring KYC and AML compliances an escalating it to the superior in case of any Discrepancies.

Ensuring consistent growth in CASA books that enable branch towards its Target

Managing customer centric banking operations & ensuring customer satisfaction by achieving delivery & service quality norms

Ensuring that highest service standards are maintained for servicing of customers and maintaining minimum turn-around-time

Preparing strategic for improving operational efficiency, CASA, Deepening and other investment businesses.

Handling CA & SA portfolio and to maintain close relationship with customers for giving best service that helps for deepening CASA values

Sourcing CASA New To Bank NoA through referrals and cold calls

Carrier Highlights:

Cleared IRDA Exams for Life and General Insurance

Won outstanding achiever award for Mutual fund Business 2013-14

Achieved Power gold Budget in the financial year 2012-2013 through various strategies

Certified as lakhpati member for cross sell Business, Life Insurance 2012-13

Certified for winning various other contests in both operations and sales

EDUCATION

2012 MBA (Finance) from Bannari Amman Institute of Technology, Sathyamangalam, Anna University 6.2 CGPA

2010 B.Sc. (Computer Technology) from Dr.Mahalingam College of Engineering & Technology, Pollachi Coimbatore, Anna University with 67%

2007 12th from Anagore central Higher Secondary School, Anagore, Matriculation with 66%

2005 10th from Vigneswara Higher Secondary School, Pollachi, Matriculation with 60%

Other Courses:

Undergone basics of Mutual Fund - A Beginner’s model from National Stock Exchange of India Ltd, Mumbai in 2011

Banking operations and training courses, rupee parichay courses with axis bank

ACADEMIC PROJECTS

Title: A Study on Working capital Management with Special Reference with SCM Textiles

Institute: SCM Textiles (A unit of Chennai silks), Erode

Duration/Period: 3 months / (during MBA)

Key Learning: The management of working capital involves managing inventories, accounts receivable, payables,cash etc.,

Title: Dynamic Online Recruitment System using .NET

Institute: Dr.Mcet

Duration/Period: 3 months / (during B.Sc. (CT))

Key Learning: Using .NET as a backend for a Recruitment system

EXTRAMURAL ENGAGEMENTS

Participated in:

All India Management Game conducted by AIMA 2010

“Outbound/Experimental learning Program” conducted by LEEP 2011

Runners in AIMA games(All India Management Associations)2011- southern preliminary round in 2012

Coordinated a sales stall in Futura at Bannari Amman Institute of Technology 2011

Conducted & Coordinated SEDA at Bannari Amman Institute of Technology 2010

IT SKILLS

Operating Systems: Windows XP, Vista, 7 & 8

Applications: Tally, MS Office and Internet Applications

Databases: Oracle & MySQL

Banking software: Finacle 10.2

PERSONAL DETAILS

Date of Birth: 17th July 1989

Address: Rangasamathur Sarvodaya Sangh, Valparai Main Road, Pollachi, Coimbatore Dt - 642006

Languages Known: Tamil & English

LinkedIn Profile: https://www.linkedin.com/profile/view?id=368221614

Contact this candidate