Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Houston, TX
Posted:
June 30, 2015

Contact this candidate

Resume:

SCHWANDA A BROWN

**** ******** ***** ****, ******* TX 77073 HOME: 832-***-**** EMAIL: acqh34@r.postjobfree.com

OBJECTIVE: Seeking employment with a growing company that will allow me a chance to utilize my training, experiences and interpersonal skills.

PROFESSIONAL EXPERIENCES

Cenergy International Corp.

Accounting Clerk/CIS (December 11-Currently)

* Creating and Updating Vendors and Records in PeopleSoft: Rate Changes, Vendor Changes, Updated Information, ETC.

* Manage one or more client business units, responsible for the open accounts receivable, communicating with the account managers

and clients regarding invoice processes

* Create accurate invoices in our accounting system to include open vendor bill and client invoice for accounts payable. Coordinate billing

activity with other team members

* Create vendor, customer, and contact records in our accounting system

* Work with independent consultants to ensure billing and invoicing is done in a timely manner

* Carry out new invoice changes from clients

* Create internal folders for contractors and ensure consultant data files are up to date

* Provide excellent customer service and work with management to resolve issues or complaints from the consultants

* Send Field Service Tickets (FST) and guidelines to consultants and ensure they understand them and submit in a timely manner to clients

* Maintaining up to date knowledge for paying, billing and submitting invoices for multiple clients and businesses

* Update rate and data changes in accounting system

* Maintain all filing for invoices

* Ensure invoicing is done accurately and in a timely manner

* Scan all invoice documents and prepare to send to clients for billing and Other duties assigned

Houston Food Bank/Snelling Staffing

Billing Specialist (Contract Position) (November 10-Decemeber 11)

* Reviewing, preparing, monitoring, and posting agency invoices for over 400 agencies and customer invoices.

* Processing credits on return items, processing over 400 orders and processing closing for all inventories and billing.

* Maintain receivable schedules & account receivable ledger reconciliations for monthly, quarterly, year and ending which includes contract

invoicing and other related program financial duties in accordance w/company policies and procedures.

* Completing and conducting research on inventory.

* Communicating with the agencies and seeking guidance for whatever problems they may have w/inventory on a particular item or invoices

and while providing excellent customer service to all agencies and customers involved.

Vanguard Geriatrics (Contract Position) (January 10-October 10)

Medical Biller/Patient Account Collector

* Processing Billing, Charges, Write offs in Medisoft.

* Recovering and investigating why patient’s bills were not paid by contacting the correct insurance/vendors.

* Verifying insurance through multiple websites, via telephone or Host Applications.

* Entering and verifying payments in Medisoft

* Processing calls from different facility and submitting to all attending physicians and nurses.

* Answering multiple switch board lines, scheduling appointment for over 200 patients and processing all messages as accordingly to each

attending nurse and doctors and provide excellent customer service.

Huntsman Advance Technology (I began temporary working for Huntsman thru. Meador Staffing. I held two positions before becoming employed which was Medical Administrative Assistant and Data Entry Clerk. Due to my accomplishments, efforts to learn new material and achievements, Huntsman hired me permanently as their Invoicing Administrator.)

Invoice Administrator/Data Bases Clerk (February 08-January 10)

* Handle invoicing activities (printing, folding and sending invoices, documents and information via fax, mail e-mail and EDI, etc.)

* Enter data into SAP and utilizing SAP for cancel and re-billing invoices.

* Create, cancel invoices, debit memo, credit memo and monitor for additional changes.

* Monitor invoicing related reports and communicate results and conduct daily maintenance of systems.

* Research & troubleshoot invoicing issues for internal employees and manage closing process for Sales & Distribution

* Daily recording of inventory into Excel spreadsheet and entering service transactions into the Access database.

* Generating purchase requisitions in Helios/SAP for invoices and generating receipts in Helios/SAP for invoices.

SCHWANDA A BROWN

1523 CAROLINA GROVE LANE, HOUSTON TX 77073 HOME: 832-***-**** EMAIL: acqh34@r.postjobfree.com

Medical Administrative Assistant (July 2007-November 07)

* Worked with highly confidential information, reports, input data in multiple computer applications, correspondence, and records

pertaining to company matters.

* Exercises considerable judgment in working with highly confidential information.

* Maintain medical files and records. Answered telephones and mailed inquiries.

* Effectively maintain and coordinate calendars, schedule appointments, and meetings.

* Filter, prioritize and manage all forms of communication by utilizing the (telephone, mail, e-mail, faxes, etc.)

Medical Administrative Assistant (July 2007-November 07)

* Computer Skills--Huntsman System (Private), OHM/Surveillance Trained which is a system that allows me to input medical history and

medical exams performed, 10 yrs experience of: Lotus Notes, Microsoft Notes, Excel, Spreadsheet, Access databases, Use multiple

software to conduct research; adobe suite & more.

* Typing skills are 50 wpm.

* Maintain a data base for Mechanical Data Sheet and Technical Data Sheets with product information for customers to maintain for their

Inventory.

Meador Staffing, Houston, TX

(Exxon Mobile Petrol Oil/Gas Company), Houston, TX

Data Entry Clerk (Temporary for a Project) (January 07-March 07)

* Worked with highly confidential information, reports, correspondence, and records pertaining to company matters.

* Exercises considerable judgment in working with highly confidential information.

* Maintain files and records. I answered multipliable telephones lines and mailed inquiries.

* Collected P & ID’s from pipe lines located in P & ID’s Chart from different offshore plants and input into a spreadsheet.

* Computer Skills---Exxon System (Private) Ten years of: Lotus Notes/Microsoft Words/Excel/Spreadsheet

Gaslight Square Apartments, New Orleans, LA

Property Manager (December 2000- December 06)

* Day to day contact with residents, vendors and future prospects providing excellent customer service.

* Directed staffing/training and evaluating performance in order to maintain a normal and pleasant Environment and Performance reviews

on staffs for annual and conduct disciplinary

* Kept records of financial transactions for the establishment and completed Online billing to the corporate Office.

* Allocated and posted details of business transactions to subsidize accounts using journals, ledgers and CRJ’s, Manage and maintain

records and leasing files.

* Complied and maintained records of quality type and value materials, equipment, merchandise and supplies in stocks.

* Computed figures from records, such as sales orders, production records and purchase invoice to obtain current inventory and

completed monthly budgets, bank drops or any money transactions.

* Allocated and posted details of business transactions to subsidize accounts using journals, ledgers and CRJ’s.

* Complied/maintained records of quality type-value materials, equipment, merchandise & supplies.

* Computed figures from records, such as sales orders, production records and purchase invoice to obtain current inventory and

completed monthly budgets, bank drops or any money transactions.

* In other words, I prepare/reviewed accounts receivable/payable/accounting and month end reports.

* Screened and process applications and determined approvals or denial status. Completed criminal and credit background checks.

Issued notices whenever needed for whatever issues occurred in or for the property.

* I made sure to maintain knowledge of local eviction laws, HUD laws and procedures to ensure proper processing of issuing notice to

vacate, delinquency, and file evictions if needed.

* Worked for a Tax Credit and Louisiana Housing Finance Property and attending annually trainings to ensure that I would stay up to date

on the knowledge it takes to run the property.

* Leased apartments and completed annual renewals.

SCHWANDA A BROWN

1523 CAROLINA GROVE LANE, HOUSTON TX 77073 HOME: 832-***-**** EMAIL: acqh34@r.postjobfree.com

Castle Manor Clinic & Castle Manor Micro Tech, New Orleans, LA

Certified Medical Assistant (part-time in the evening & weekends) (June 1999-December 2004)

* Day to day contact with patients, nurses and physicians by providing excellent customer service.

* Prep. Patients and exam rooms for the doctor. Ensured all required instruments were ready and prepared for the doctor for each visit.

* Administrated injections and completed pregnancy screening. Measured vital signs, such as pulse rate, temperature, blood pressure,

weight, and height, and recorded information on patients' charts. Completed Drug and Alcohol Screening on and off site testing.

* Appointment scheduling/Word Perfect/Outlook/Excel/Spreadsheet/Answered Phones/Filing and more.

* Handle Bookkeeping and Collections and Completed Insurance Verifications/EKG/ICD Coding and CPT Coding.

* Appointment scheduling/Word Perfect/Outlook/Excel/Spreadsheet/Answered Phones/Filing and more.

* Handle Bookkeeping and Collections and Completed Insurance Verifications/EKG/ICD Coding and CPT Coding.

* Appointment scheduling/Word Perfect/Outlook/Excel/Spreadsheet/Answered Phones/Filing and more.

* Handle Bookkeeping and Collections and Completed Insurance Verifications/EKG/ICD Coding and CPT Coding.

* Showed complete customer service.

* Completed drug and alcohol screening on and off site testing.

* Maintain the budgeting & drop offs to ensure accuracy for collections.

COMPUTER SKILLS

OHM (OCCUPATIONAL HEALTH MANAGER) HELIOS APPLICATION

SAP (BILLING MEDITECH HEALTH CARE APPLICATION

HOST APPLICATION ARTIVIA HEALTH CARE APPLICATION

BRANDY HEATHCARE APPLICATION NOVEL HEALTH CARE APPLICATION

NERAC (LIBRARY APPLICATION) LOTUS NOTES

MICROSOFT EXCEL MICROSOFT WORD PROCESSOR

MICROSOFT SPREADSHEET MICROSOFT BUSINESS SOLUTION

MEDISOFT RENT GROW APPLICATION

QUICKBOOKS APPLICATION QUICKBASE APPLICATION

YARDI APPLICATION CITRIX APPLICATION

EDI APPLICATION MICROSOFT OUTLOOK

NETSUITE APPLICATION ADP ONLINE BILLING

NABORS ONLINE BILLING SYST CHEVRON ONLINE BILLING

PEOPLESOFT OILDEX BILLING

EDUCATION

Certification Medical Assistant, Bryman College, New Orleans, LA

Associate-Accounting, Delgado Community College, New Orleans, LA

Nursing-Biology, North Harris Community College, Houston TX, Currently

Reference upon Request



Contact this candidate