Jorgee Johnson

P O BOX *** Amelia VA *****

804-***-**** acqh1i@r.postjobfree.com

Approximately 12 years as a Customer Service Representative in the financial and insurance industry. Proven track record in internal and external customer service relations. Superior skills in Microsoft office.

Experience

Genesis Décor 2012 - present

Office Manager

Manage accounts receivable and accounts payable

Manage freight line shipments

Process and resolve freight line claims

Wells Fargo 2007 - 2012

Teller

Consistently met and exceed solution goals

Receiving high Gallup Poll scores, and customer compliments

Trained new hire tellers

Research and resolve customer issues

Prepare financial statements

Smith Insurance Services Inc 2006 - 2007

Insurance Representative

Assisted customers with auto, homeowners, personal liability policies

Reviewed accounts to uncover needs

Hill Garrett Associates Inc 2003-2006

Insurance Representative

Sold auto, homeowners, personal liability, commercial policies

Daily use of Microsoft Office for spreadsheets, word documents, and presentations for office and customer needs

Rated applications and insurance policies

Resolve customer issues and complaints

Education

1999- 2002 Sweet Briar College

Graduated in 3.5 years with Bachelor of Arts in Dance, Dean’s list

Community Involvement

Relay for Life of Amelia 2011-present

Co-Chair

Recruit and manage teams in fundraising

Track and report fundraising and team goals in spreadsheets

Create presentations for events

Amelia Day Festival 2003-2011

Treasurer, Secretary, Crafters Chair

Manage banking account, give monetary reports to committee

Report minutes of meetings

Track, assign spaces and correspond with word and spreadsheet documents

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