Resume
Name : Shailendra Tyagi
Address : B-**, Lohia Nagar,
Ghaziabad – 201001, Uttar Pradesh, India
Contact Nos : È +91-989*******
e-mail : acqgy3@r.postjobfree.com
Personal Data/Information:
Date of Birth: 29.12.1975
Civil Status: Married
Nationality: Indian
Languages: Native language Hindi
Fluent in business English
Passport Number: H8749293 Valid upto 01.03.2020
Career Aspiration: My career aspirations revolve around job satisfaction, responsibility and to extent remuneration offered to me. The scope for personal value additions and upward mobility are also important. I relish challenges, even if they carry a reasonable degree of risk. I have always been an achiever. Challenging and innovative work propels me to work at my best.
Education & Training
Post Graduate Diploma in Business Management specialization in Information Technology from Institute of Productivity and Management, Ghaziabad.
One year Diploma in Marketing Management from Institute of Management and Technology, Ghaziabad
Bachelor of Commerce from Ch. Charan Singh University, Meerut.
Training attended during career:
SAP R/3 FICO from CDAC, Noida.
SAP R/3 SD.
MCP certified.
Training for customer care and selling processes.
Soft Skill training.
Profile/Competencies
Working at different positions since 2000, for several local and multinational organizations in various sectors as mentioned below:
Capgemini Consulting, Technology, Outsourcing
Deloitte Consulting Management Consulting
Ernst & Young Management Consulting
Tata Consultancy Services Information Technology
Wipro Infotech Information Technology
ASAP Infosystems (P) Ltd. Information Technology
BPTP Ltd. Real Estate
IICE Technologies Ltd. Information Technology
Reliance Infocom Telecommunication
Associated InfoTech Ltd. Software Development
13 years experience in various business functions in Software development, Customer Care and SAP consultant. Presently working as Real Estate Consultant in SAP.
Key Strengths
Knowledge and hand-on configuration/customization on Real Estate Management Module.
Strong understanding of the integration requirements for Real Estate Module.
Strong business background understanding from both working as a Real Estate specialist implementing SAP R/3 and from previous experiences working as a RE consultant.
Good analytical skill with well developed planning, interpersonal and communication skills.
Professional Experience
Company: Capgemini Pvt. Ltd. (Hyderabad, India)
Position held: Manager
Dates: December 2013 – Till date
1. Client : Al-Futtaim (Support)
Environment : SAP R/3 6.4
Worked on support project of SAP R/3 for Al-Futtaim, Dubai on Flexible Real Estate Management module. Presently working with pre sales team on proposal for big real estate company in India.
Company: Deloitte Consulting Pte Ltd. (Singapore)
Position held: Senior Consultant
Dates: May 2012 – November 2013
1. Client :Mapletree Pte. Ltd. (Rollout)
Environment : SAP R/3 6.5
Worked on roll out and support for project of SAP R/3 6.5 for Mapletree, Singapore on Flexible Real Estate Management module, I am responsible for:
Real Estate Master Data (Usage View)
Business Partner Master Data
Contract management (Real Estate Search, Contract Offer Contract Creation, Conditions, Condition Purpose, Calculation Methods)
Real Estate Financials (Account determination, Flow Types, Invoice Creation)
Accrual and Deferral
Reporting
Integration (CO Integration, Plant Maintenance Integration)
Company: Ernst & Young (Gurgaon, India)
Position held: Senior Consultant
Dates: November 2011 – April 2012
1. Client :3C Developers Pvt. Ltd. (Implementation)
Environment : SAP R/3 6.0
Worked on implementation project of SAP R/3 6.2 for 3C Developer Pvt. Ltd, Noida on Real Estate Management module, I am responsible for:
Real Estate Master Data (Usage View)
Business Partner Master Data
Contract Management (Real Estate Search, Contract Offer, Contract Creation, Conditions, Condition Purpose, Calculation Methods)
Real Estate Financials (Account Determination, Flow Types, Invoice Creation)
Service Charge Settlement
Reporting
Integration (CO integration, Plant Maintenance integration)
Company: Tata Consultancy Services (Bangalore, India)
Position held: Assistant Consultant
Dates: August 2010 – November 2011
1. Client :GMR Group (Roll Out and Support)
Environment : SAP R/3 6.4
Worked on roll out and support project of SAP R/3 6.4 for GMR Group, Bangalore for Airport Sector on Flexible Real Estate Management module, I am responsible for:
Finalization of RE Master Data Structure
Defining different types of Rental Contract like, Rental, Security Deposit, Concession
Mapping of different types of Revenue relating to Airport Industry (Non-Aviation) into RE
Business processes taken care such as issuing invoices, accepting advance rentals, settling actual sales based rent with minimum guarantee sum
Service Charge Settlement
Accrual and Deferral
Acceptance of payments from customers
Company: Wipro Infotech (Gurgaon, India)
Position held: Associate Consultant
Dates: November 2008 – July 2010
1. Client :Unitech (Implementation)
Environment : SAP R/3 6.2
Worked on implementation of SAP R/3 for Unitech, on Real Estate Management module, I am responsible for:
Evolved in all project phases-requirements analysis, fit/gap evaluation
Configuring/customizing Real Estate module based on organization requirements
Unit Testing and Integration Testing
Training of key users
Developing project documents e.g. configuration document, training manual
2. Client :King Abdullah University for Science and Technology (Implementation)
Environment : SAP R/3 6.2
Worked on implementation of SAP R/3 for King Abdullah University for Science and Technology, Saudi Arabia on Real Estate Management module, I am responsible for:
Evolved in all project phases-requirements analysis, fit/gap evaluation
Configuring/customizing Real Estate module based on organization requirements
Unit Testing and Integration Testing
Training of key users
Developing project documents e.g. configuration document, training manual
The SAP - REFX expertise & exposure includes the following:
Real Estate Master Data (Architecture and Usage View)
Business Partner Master Data
Contract Management (Real Estate Search, Contract Offer, Contract Creation, Conditions, Condition purpose, Calculation methods)
Real Estate Financials (Account determination, flow types, invoice creation)
Corporate use scenarios (Occupancy Planning,Room Reservation, Move Management, Internal CO billing )
Reporting (Business Intelligence Integration)
Integration (CO integration, Project System integration, Plant Maintenance integration)
Tools (correspondence, BDT, data transfer, Workflow integration, document management)
Company: ASAP Infosystems (P) Ltd. (Bangalore, India)
Position held: Real Estate Consultant
Dates: November 2007 – November 2008
ASAP Infosystems (P) LTD. based in Bangalore, India is a Software Development and Consulting Company, providing services, solutions and products to Enterprises worldwide.
1. Client :Cochin Port Trust (Implementation)
Environment : SAP R/3 6.0
Worked on implementation of SAP R/3 6.0 for Tata Consultancy Ltd. (Kochi) for client Cochin Port Trust on Real Estate Management module, I am responsible for:
Evolved in all project phases-requirements analysis, fit/gap evaluation
Configuring/customizing Real Estate module based on organization requirements
Unit Testing and Integration Testing
Training of key users
Developing project documents e.g. configuration document, training manual
Company: BPTP Ltd. (New Delhi, India)
Position held: Software Engineer-SAP
Dates: November 2006 – November 2007
BPTP LTD. based in New Delhi, India is in the areas of Real Estate and now implementing SAP for it’s smooth functioning.
Environment : SAP R/3 6.0
Worked on implementation of SAP R/3 on Real Estate and Sales & Distribution Module, I am responsible for:
Assisted in all project phases-requirements analysis, fit/gap evaluation
Configuring/customizing Real Estate module based on organization requirements
Unit Testing and Integration Testing
Training of end users
Developing project documents e.g. end user training manual
Company: IICE Technologies Ltd. (New Delhi, India)
Position held: SD Functional Consultant
Dates: September 2004 – October 2006
IICE Technologies, based in India providing consulting in the areas of ERP, Embedded Solutions, Software Development, Multimedia and E-Business Solutions to clients globally.
Support two SAP projects and enhancements especially in Sales and distribution area. My main key tasks are:
1. Client :ROCKMAN CYCLES
Rockman industries limited was established by hero group, and are today the largest
manufacturer of bicycle chains (single and multi speed), paddle wheels and hubs.
Environment : SAP R/3 4.7
Tasks included
Configured SAP SD processes to meet business needs.
Define and Assign the SD related organization structure.
Configuration of Customer master data.
Configuration of master contracts, contract for annual billing and general sales documents.
2. Client :ESTER INDUSTRIES
Ester Industries Limited was incorporated in India in 1985. It is a widely held limited liability
company. The main business activities are production and marketing of versatile ranges of
polyester films and engineering plastics.
Environment : SAP R/3 4.6
Tasks included
Updating Pricing Condition types, Access Sequences, Condition tables and the determination of Prices in the sales documents through info records and master conditions.
Worked with the credit management (Creating the Credit groups, credit checks & its assignments to document type, credit risk categories and its settings and defining the credit limits).
Guiding the end users for carrying out business transactions in SAP.
Providing support to creation & maintenance master records.
Troubleshooting & support services to the end users.
Company: Reliance Infocom (New Delhi, India)
Position held: Customer Care Coordinator
Dates: February 2003 – August 2004
Reliance Infocom, having the head office in Mumbai is the company, which provides the services to customer in Telecom sector.
Worked as Customer care coordinator, I am responsible for:
Handling all type of major quires related to sales, billing, insurance claim or any type of quires which is related to the system through CRM tool CLARIFY.
Handling sales team of 5 sales executives.
Handling other business operation like OTC and MIS formulation.
Maintaining important and confidential documents of customer’s information.
Coordination with head office and other divisions for effective and immediate query resolution of customer.
Company: Associated InfoTech Ltd. (Noida, India)
Position held: Software Engineer
Dates: December 2000 – December 2002
The company undertakes software development, system analysis, design and automation for its various clients.
During this time, I worked on two projects, which were based on Java platform, and database used is Oracle and assisted in business development activities. The job involves the software development, coding, analysis, design and helped in implementing the system.
(Shailendra Tyagi)