Résumé

My name is Bernardo Novais Coutinho, I m 42

years old and I specialized in Telecommunication.

I’m passionate about what I do and i ve been

working at Telefonica - VIVO since 1999 with a

Bernardo Novais Coutinho lot of IT areas like developer, IT team

Senior System Analyst coordination of anti-fraud security and revenue

Telefonica VIVO assurance, Scrum master at BI Projects and others

TI areas.

Experience

Senior System Analyst

Telefonica VIVO (1999- actual)

1) IT area Precursor - Anti-fraud at

Telefonica VIVO-MG responsible for

development / coordination and

implementation of several TELECOM

systems related to fraud developing

solutions in C / C ++, Delphi, PL / SQL,

Java, Shell Script and among others

languages.

2) I avoided losses in the order of millions of

dollars for the company through the IT

team coordination - Fraud with about 8

service providers and an employee.

3) Responsible for needs assessment with the

users of the areas of fraud / Security

Systems of Telefonica VIVO-MG doing

the planning of projects with IT vendors

VIVO-MG in order to meet deadlines /

stipulated budgets.

4) Responsible for control system

deployment access to internal applications

(Guardian) used by every company

including shops / 1404 / callcenter.

5) IT Project management regarding the

shielding of critical business information

at the level of data and applications

database, avoiding information leakage.

6) March / 2006: Promotion to leadership /

coordination also interoperation area

whose goal is provision of flexible and

properly commands from the CRM and

other internal systems in the various

network elements at Telefonica VIVO-

MG.These team consists of platforms 3

employees and 2 service providers.

7) New Assignment from August / 2008:

Number Portability Project Management

at Telefonica VIVO-MG, responsible for

coordinating all the demands concerning

number portability and resolve many

problems promptly in order to meet the

SLAs set by Anatel (Brazilian National

Telecom Agency)

8) I particepate of the standardization

implementation project in order to meet

SarbanesOxley (SOX) where the business

aims to not only maintain the quality and

transparency in its processes with its

shareholders as well as be able to issue

shares on the stock market adopted NY.As

standards herein is based also on several

international methodologies such as

COBIT and COSO.

9) Management of Human Resource Systems

related to point and Physical Access.

10) Scrum Master managing BI projects

System Analyst (1998-1999)

IBM

Development of systems in Visual C++ in order to meet Acesita

requests through a model in 4 layers (Visual C++ /Visual

Basic/CICS and Oracle).

Education

Knowledges

Skill Levels

Scrum X

ITIL X

RUP X

SAP-GT X

PMI X

Oracle X

PL/SQL X

MSSqlServer X

Mysql X

Teradata X

Microsoft Project X

Erwin X

BPMN X

COBIT X

ASP X

IT Management X

Java X

Java script X

C/C++ X

CRM X

UML X

HPFMS X

DCS2000 X

BMP/EMM X

Linux/Unix X

Shell Script X

Móbile: +1-347-***-****

acqgwm@r.postjobfree.com ETL X

Skype:bncoutinho

Powercenter X

http://bernardo-coutinho.branded.me/

325, Engenheiro Zoroastro Torres Street Microstrategy X

Apartment 701 – Belo Horizonte

MG - Brazil

CEP:30.350-260

Contact this candidate