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Service Front Desk

Location:
Manila, NCR, Philippines
Posted:
June 27, 2015

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Resume:

Name: Luisito A.Tan Jr.

Email Address: acqgwa@r.postjobfree.com

Home Address: **** ******** ***** **. *** Cruz Mla.

Contact Number: +63-915*******

Career Objective: To enhance my skills and knowledge, to perform

In a best condition with experiences learned, to gain more goals

And achievement for the benefit of the company and personal growth

Career Experiences:

Costa Crociere (Italian MV)

Costa Fascinosa MV Buffet Attendant/Snack Steward

(April 2013-November 2013)

Costa Mediterean MV Buffet Attendant/Snack Steward

(March 2014-October 2014)

Duties and Responsibilities:

- Reports to the Buffet (Casual Dining) Restaurant Manager

- Responsible for assisting with the set up and decoration of buffets, midnight snacks and replenishing the food and beverages in his/ her assigned station in the buffet line

- Takes part in food and beverage stock transportation from the main storeroom of the cruise ship to the top-deck Buffet Restaurant

- Follows the cruise line guidelines regarding uniforms and personal hygiene and ensures that cleaning and sanitizing of his/ her assigned area is always up to the standards of the cruise line and according to the USPH and/or UKPH regulations

- While attending the buffet line The Snack Attendant would interact with passengers and must be able to answer questions regarding the displayed food and beverages.

Resorts World Manila (Casino Hotels)

Maxims Dining Bar Casino Waiter/Service Ambassador

(March 2011-May 2012)

Genting Gaming Bar Casino Waiter/Service Ambassador

(March 2011-May 2012)

Duties and Responsibilities:

- Serves cocktails and non-alcoholic beverages to players.

- Knowledge of bar supplies and common drinks and makes suggestions to players.

- Orders special foods from casino establishments to players.

- Secure payments and bills from casino players bar drinks and restaurant foods.

Days Hotel Inn (Days Hotel Batangas and Days Hotel Tagaytay)

Front Desk Department Front Desk / Receptionist

(April 2010-September 2010)

Duties and Responsibilities:

- Welcomes the guest upon the arrival in the hotel, greets the guest with standard greeting procedure.

- Responsible for all rooms availability and checks the room upon arrival of the guest.

- Handles telephone calls, room’s reservations, fax, emails and guest special request.

- Handles Payments, Checks, guest vouchers, and hotel promo’s and hotel discount’s

Sofitel Luxury Hotels

Internship Training / Job Training

Room service Attendant / I.T. Assistant

Educational Background:

Centro Escolar University

B .S. Hotel and Restaurant Management March 2006 S.Y. -March 2010 S.Y.

Philippine Academy of Sakya

Secondary / High school March 2002 S.Y. - March 2006 S.Y.

Paco Citizen Academy Foundation

Basic / Elementary March 1996 S.Y. - March 2002 S.Y.

Skills and Knowledge:

Languages spoken: English, Mandarin, Fujian, Tagalog, Spanish, Italian (basic)

Computer Literate: Fidelio System, P.O.S. System, Microsoft Offices ( M.S. Word, M.S. Excel, M.S. Powerpoint), Installing Software and Hardware System

Service Delivery: Fine Dining, Bar Service, Casual Dining, and Buffet Service

Seminars / Trainings Certificates:

COSTA FASCINOSA( CRUISE SHIPS CATERING AND SERVICES INTERNATIONAL M.V. ) APR. 2013

COSTA MEDITERRANEA( CRUISE SHIPS CATERING AND SERVICES INTERNATIONAL M.V. )

MAR. 2014

COSTA ( CERTIFICATE OF CROSSING THE TROPIC OF CANCER ) MAR. 2014

COSTA ( READY FOR EXCELLENCE PROGRAMME CERTIFICATE )NOV. 2012

CRAVING’S ( COFFEE SEMINAR CERTIFICATE) FEB. 2008

GLORIA JEAN’S COFFEES ( COFFEE SESSION’S BARISTA HANDS-ON ) DEC. 2009

SOFITEL LUXURY HOTELS ( CERTIFICATE OF INTERNSHIP ) JAN. 2010

EDSA SHANGRI-LA HOTELS ( 3RD ANNUAL HRM CONVENTION : “THE THRIVING HOSPITALITY INDUSTRY IN THE PHILIPPINES; AMIDST THE GLOBAL FINANCIAL CRISIS” ) AUG. 2009

COSTA ( EVIRONMENTAL COURSE AND DEPARTMENT SPECIFIC SECTION ) NOV. 2014

MARLINS ( ENGLISH LANGUAGE ASSESSMENT CERTIFICATE ) OCT. 2012

MAGSAYSAY TRAINING CENTER ( BASIC SAFETY COURSE ) DEC. 2012

MICHA ( VESSEL SANITATION USPHS-HACCP ) NOV. 2012

MAGSAYSAY TRAINING CENTER ( SHIP SECURITY AWARENESS TRAINING AND SEAFERERS WITH DESIGNATED SECURITIES DUTIES ) JAN. 2014

MICHA (READY FOR EXCELLENCE ITALIAN RESTAURANT CRUISE TRAINNING CERTIFICATE )

NOV.2012

Personal Profile:

Height: 5’10 feet/ 178 cm/ 1.78 m

Weight: 70kg / 154 lbs

Birth date: September 1, 1986

Birth place: Quezon City

Citizenship: Filipino

Religion: Roman Catholic

Country: Philippines

City: Metro Manila

SSS, Pagibig, Philhealth : 0111-1614803-3

Passport: EB1580199

Seaman’s Book: B1286601

Tin number: 298-***-***-***

Drivers License: N04-13-002274



Contact this candidate