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Service Analyst

Location:
Austin, TX
Posted:
June 27, 2015

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Resume:

Osvaldo R. Marmolejos

**** ** *** ** **, Miami,FL 33196

T: 617-***-**** E: acqguz@r.postjobfree.com

LinkedIn: http://www.linkedin.com/in/osvaldomarmolejos/

PROFESSIONAL PROFILE & COMPETENCE

MBA Grad with 4 Years of Experience; professional competencies include:

Interpersonal Skills Decision Making

Team Player Critical Thinking

Willingness to Learn Directing Others

Good Judgment Multitasking

EDUCATION

Master of Business Administration (MBA) (2015)

Endicott College (Van Loan School), Beverly, MA, US

Bachelor of Business Administration (BBA) (2010)

PONTIFICIA UNIVERSIDAD CATOLICA MADRE Y MAESTRA (PUCMM), Santo Domingo,

DR

Involvement: Political Science Club

EXPERIENCE

Jr. Operations Analyst (03/2011-12/2013)

AFP Popular (Santo Domingo, D.R)

• Monitored organization’s performance against competitors.

• Prepared reports by collecting, analyzing and summering information.

• Contributed to team effort by accomplishing related results as needed.

• Conducted daily comparison of the company’s market share against

competitors, in order to analyze if we were wining or losing clients.

Intern Analyst (04/2009-12/2010)

AFP Popular (Santo Domingo, D.R)

• Prepared customers to use system by conducting training.

• Maintained quality of service by establishing and enforcing organization

standards. Facilitated organized record retrieval and access by maintaining

filing system for both in-house and discharged residents.

• Worked on Special Projects, including providing data and financial

information to Senior Analysts.

SKILLS

Languages: Bilingual individual (English & Spanish)

Computer: Microsoft Office (Excel, PowerPoint, Word, Outlook); Microsoft Project;

Oracle Applications, In-house software, World Compliance, Document

Management Software, WebXtender, Image Capture.



Contact this candidate