Tawnya Arteaga

http://www.linkedin.com/in/tawnyaarteaga 760-***-**** cell acqgu6@r.postjobfree.com

Profile

A Versatile and Motivated Leader

Experience in strategic planning, employee relations and engagement, talent acquisition, benefits and compensation, performance management and training, HR systems and government compliance

Track record of pro-actively providing solutions that support the organization and its people

Education

Bachelor of Science, Business Management

Bellevue University, NE

Human Resources Management Certification

University of California, San Diego, CA

Experience

Barrett Business Services, Inc. 2013 – Present

Provides business management solutions for small and medium-sized companies. It offers a high-touch experience and a knowledge-based approach from the management consulting industry.

Human Resources Business Consultant (2013 – Present)

Leadership and Management

Demonstrate business owner advocacy for a broad spectrum of customers; provide HR consulting services to business owners in the areas of organizational and culture development, policy reinforcement, talent acquisition, performance management, pay practices, risk mitigation, workers compensation management

Manage a client base of approximately 90 clients and 2000 employees

Start up business group, grew revenue 40% within 12 months

Build strong and trusting client relationships

Partner with business owners to manage human resource programs including recruitment, selection, job classification, compensation and benefit administration, workers’ compensation, employer-employee relations, training, and succession planning; provide assistance to owners, managers and employees regarding HR activities, policies, and procedures, contract processing; mentor junior staff members.

Facilitate training programs and activities in coordination with management.

Performance and Compensation Management

Work with management to implement employee performance measurement techniques.

Provide guidance on conducting, implementing, and revising classification and organizational structures.

Participate and implement wage and salary surveys.

Reviews data and provides recommendations for action.

Compliance and Employee Relations

Consults with managers and employees regarding the interpretation of personnel practices, policies, and procedures including related laws and regulations; provides information and assistance to departmental managers regarding employee evaluations, disciplinary actions and other employee relations issues.

Provides assistance with employer-employee labor negotiations with various bargaining units; suggest information for negotiation purposes.

Benefit Management

Assist in interpreting insurance plan regulations and practices; consult with owners and management on proper contract negotiation and benchmarking, open enrollment set up and procedures, and benefit maintenance.

Work with owners to manage the implementation of the Affordable Care Act (ACA) Program.

Partners with business owners to implement collective bargaining compensation and benefit parameters for compliance.

Work closely with business owner to manage and mitigate incidents and claims from incident to closure; liaison with injured workers, Third Party Administrator, attorneys, medical providers, and investigators in the management of injured worker claims; works closely with managers regarding return to work issues.

Recruitment and Selection

Lead the coordination and implementation of recruitment and selection activities including job posting development, application screening, evaluation, selection and onboarding.

Train selection staff with interviewing techniques for effective recruitment and selection.

Leadfusion, Inc. 2005 – 2013

Industry software leader in financial experience management for Fortune 100 financial companies

Senior Manager, Human Resources (2011 – 2013)

Human Resources Manager (2005 – 2011)

Leadership and Management

Worked with business leaders to create employee retention programs that reinforce corporate values

Managed support staff, budget, HRIS/ATS and payroll support

Coordinated activities employee focus groups and recommend changes as appropriate. Maintain recognition award program. Conducted employee surveys, analyze results and created action plans

Optimized performance management tools including job descriptions, job classification, performance reviews and training plans

oImproved organizational effectiveness with implementation of Success Factors software

oConducted skills assessment to develop employee training plans to address operational needs

oFacilitated and coordinated training for management development, PII, interviewing skills, etc

Implemented corporate compensation structure. Ensured job description and compensation alignment. Managed the performance appraisal/merit review process

Compliance and Employee Relations

Advisor to executives, managers and employees on employee relations topics including performance issues, conflict resolution, defensible documentation, Company policy and statutory regulation interpretation

oProject Manager for corporate-wide P&P Manual

Established and implemented new and existing policies pertaining to company business (i.e., Employee Handbook, Staffing Policy, Vacation Policy, Leave of Absence, etc.)

Benefit Management

Benefit administration including multi-carrier plans and designs, wellness and lifestyle benefits including enrollment, changes, COBRA, claims, qualifying events, etc

oRestructured benefit programs, reducing costs by 46% and improving employee satisfaction

Leave of absence management in compliance with statutory regulations (i.e. FMLA, USERRA, ADA, PDL)

Recruitment and Selection

Worked with executive team to improve staffing process to address business needs

Recruiting life cycle experience including developing recruiting strategies, acquiring talent for executive, business and technical positions– coaching - reference screening – recruiting metrics and onboarding

oImplemented corporate-wide Applicant Tracking and HR System

oRecipient of the 2011 President’s Award for talent acquisition achievement

EMC Document Sciences 1999 –2005

Worldwide provider of content management solutions for insurance, healthcare and financial companies

Human Resources Manager (2003 – 2005)

Human Resources Generalist (2002 – 2003)

Benefits Specialist (1999 – 2002)

Leadership and Supervision

Partner for managers and employees with HR-related matters

Manage HR budget, HRIS and backup payroll support

Supervised Human Resources staff

Partnered with business leaders to ease the transition for employees of newly acquired companies

Benefits

Administration of global benefits including multi-carrier plans and designs and lifestyle benefits including enrollment, changes, COBRA, claims, qualifying events, etc

Managed leave of absence program in compliance with FMLA, CFRA, USERRA, ADA, PDL, etc

Performance and Compensation Management

Provide managers with effective performance management tools including job descriptions, performance reviews, and salary structures to ensure a holistic approach in achieving business goals

Recruitment and Selection

Conduct all aspects of nationwide recruiting for company including managing requisition approval process, employment offers, recruitment files and produced metrics

Compliance and Employee Relations

Managed HR policies and SOX compliant Code of Conduct

Coordinated with global HR Representatives to support consistent practices and effective communication

Coordinated staffing restructures including managing employee communications

Acquired H1-B, L-1, L Blanket, TN and legal resident visas to assist in facilitating global training

Managed internal investigations regarding formal complaints and policy violation including interviews, investigation, resolution and external representation

Additional Experience

Benefits Specialist Data Works (Epicor)

Workers Compensation/Safety Specialist Barnhart Construction

Recruiting Coordinator National Bank of Commerce

Assistant to Regional Managers Enterprise Rent-A-Car

Petty Officer Third Class (Admin Role) U.S. Navy

Professional and Community Development

Member, SHRM and San Diego HR Roundtable

Facilitator and Volunteer, San Dieguito Boys and Girls Club – Prepared and conducted financial awareness workshop series

Senior Mentor, Serra High School –Interview assistance for exiting seniors

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