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Customer Service Administrative Assistant

Location:
United States
Posted:
June 27, 2015

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Resume:

LISA GOSNELL **** Calhoun Ct, Hemet, CA ***** 951-***-**** acqgtg@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional who provides timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures, and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.

Experience in Microsoft Word and PowerPoint; Typing Speed: 30 WPM.

Manages time and prioritizes duties in fast-paced, multi-task environments.

Pays close attention to detail for accurate and compliant documentation.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Law & Ethics HIPAA Compliance Pharmacology Anatomy & Physiology

Pathophysiology for Medical Office Medical Transcription Office Accounting MS Office/Word

Principals of Management Computer Information Systems Medical Billing Medical Records Management

Introduction to Medical Assistant EHR/EMR Greenway PrimeSUITE Practice Management Software

EDUCATION

Ultimate Medical Academy – Medical Administrative Assistant Diploma, 2015

- Earned UMA Certificate of Academic Honors in recognition of superior GPA.

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Maintain medical charts and electronic medical records (EMR/EHR) systems.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

Kaplan College, Riverside, CA – Medical Billing & Coding Diploma, 05/2009 (GPA: 3.00)

PROFESSIONAL EXPERIENCE

JB Medical Billing Specialists - Temecula, CA 05/2015 – 06/2015

Medical Biller Internship

Update claims status, verify insurance, correct errors on failed claims, enter / update / add patient information.

Filing records, use Medisoft and OfficeAlly, calling insurance companies to correct errors on claims, verify information.

Gosnell Residence - Hemet, CA 12/2009 – Current

Homemaker

Care for family and provide support, expertise satisfying each member’s physical, emotional, intellectual, and social needs. Duties include: Meal planning and preparation, laundry and clothing care, transportation, childcare.

Soboba Casino - San Jacinto, CA 05/2007 – 12/2009

Server / Customer Service Representative

Took and delivered customer food and drink orders ensuring quality and accuracy.

Operated cash register and maintained a clean work environment.

7-Eleven - San Jacinto, CA 05/2005 – 06/2007

Cashier / Customer Service Representative

Balanced cash register daily, assisted with end of day reports and lottery sales.



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