DANA GRUBIC
*** ***** ***** *.*. Bellevue, Wa. **007 Home: 425-***-**** acqgqv@r.postjobfree.com
Objective
I take pride in the details, and establishing great business relationships. Results oriented; Efficiency and providing the best for the company and the customer is both a financial and personal skill I possess. I want to contribute towards the business’s success, and achieve my own goals and pursuits as well. I also hope to have the opportunity to work with great people and share qualities I believe to be important ; respect, integrity, loyalty, compassion, empowering and professionalism. Live, not just exist.
Skills
Property Management, Customer Service, Sales, Marketing. Bookkeeping (AR/AP, payroll and timecards (6-10 construction hourly and piece work), Taxes, General Ledger, QuickBooks, Excel, Access) Typing of 60 wpm, Multi- line phone systems, Scheduling, Contracts, Filing, Inventory, Data Entry – MS OFFICE Word, Excel, PowerPoint and a variety of Specialized Software Programs such as VBDEA, Re-Manage (similar to Yardi), 10-key, Business and Government Experience.
Education
American Public University Bachelors Degree International Relations current 2015
Fresno City College - Fresno Ca. Associates Degree Business Administration 2014
Therapeutic Learning Center - Fresno, Ca. Swedish Massage / Hot Stone Therapy 2006
Fresno Adult School - Fresno, Ca. QuickBooks Certification 2003
Alhambra High School- Phoenix, Arizona High School Graduate 1988
Work Experience
Worldmark by Wyndham Redmond, Wa. March 2015
Apple One/ Invitation Homes Bellevue Wa. 12/6/13- 1/29/14
Administrative Assistant Leasing Department and Call Center Leads
Outlook, Yardi, Box, Sales Force, In-Site- Proccessing Applications, Credit, Filing, Assigning Prospective Residents to Leasing Coordinators,
Craigslist- Posting Available Home Rentals, Creating Marketing Verbage and Pictures
Ellis Enterprises Madera / Fresno, CA 2007 - 2013
Property Manager 2009 - 2013
Maintaining customer, vendor and associate relations
Negotiating and Facilitating Lease Agreements
Facilitating Move In and Move Out
Monitoring Property and scheduling maintenance; grounds, pool, sprinklers, apartments
Providing Notices such as 3-Day, Evictions and Deadlines
Inventory and purchase of supplies for office and property
Bookkeeping ; accepting payments, general ledger, petty cash, and bank deposits
Marketing via Craigslist, Newspaper and tracking demographics
Writing and distributing bi-monthly newsletters
Plan and Coordinate Community Activities
Strong resident relationships
Leasing Agent 2007 - 2009
Reception, Property Tours, Lease Agreements, Facilitating Move-Ins, Creation and Maintenance of Traffic Logs,
Gottchalks Fresno, CA 9/2006 – 4/2007
Womens’ Designer Clothing Retail Sales
Open and Close store
Merchandising
Sales
Customer Service
Phones
Therapeutic Learning Fresno, CA 1/2006 – 9/2006
Massage Therapy School - General Office Assistant (Student/Massage Therapist)
Phones
Student Scheduling (To meet legal mandatory requirements)
Client Scheduling
Prepare Future Student Packets
Assist in Recruitment
Assist in Prepping Clinic and Class Set up
Take and Post Funds.
Took courses in addition to employment. Certified Swedish Massage Therapist
Internal Revenue Service Fresno, CA 1/1997 – 1/2006
Lead / Data Transcriber
Data Entry
10-key
Typing 72wpm
3081 time sheets
Set Daily Projections for the unit
Oversee 30 employees
Input and approve allocated time for 30 employees
Evaluations
Node morale
Career resourcing
Train new hires and returning employees
VBDEA custom system
Use a multitude of government policies
Brian Scott Stevens Service Madera, CA 12/1997 – 3/2001
Construction – Project Management
Scheduling of Employees for 13 job sites – Millwork and Cabinetry
Payroll, (6+ employees) AP/AR- Hourly and Piece Work Timecards
Inventory
Insurance Audits
Taxes
Auto Cad
Read Blueprints
Additional Interests
Foreign Language, Yoga, Tai Chi, Cooking and Baking, Vegetarian, Travel, Reading, Healthy Lifestyle. (oh yes, and shopping)
Enjoying life with my family