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Customer Service Sales

Location:
Bellevue, WA
Salary:
43,000
Posted:
June 27, 2015

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Resume:

DANA GRUBIC

*** ***** ***** *.*. Bellevue, Wa. **007 Home: 425-***-**** acqgqv@r.postjobfree.com

Objective

I take pride in the details, and establishing great business relationships. Results oriented; Efficiency and providing the best for the company and the customer is both a financial and personal skill I possess. I want to contribute towards the business’s success, and achieve my own goals and pursuits as well. I also hope to have the opportunity to work with great people and share qualities I believe to be important ; respect, integrity, loyalty, compassion, empowering and professionalism. Live, not just exist.

Skills

Property Management, Customer Service, Sales, Marketing. Bookkeeping (AR/AP, payroll and timecards (6-10 construction hourly and piece work), Taxes, General Ledger, QuickBooks, Excel, Access) Typing of 60 wpm, Multi- line phone systems, Scheduling, Contracts, Filing, Inventory, Data Entry – MS OFFICE Word, Excel, PowerPoint and a variety of Specialized Software Programs such as VBDEA, Re-Manage (similar to Yardi), 10-key, Business and Government Experience.

Education

American Public University Bachelors Degree International Relations current 2015

Fresno City College - Fresno Ca. Associates Degree Business Administration 2014

Therapeutic Learning Center - Fresno, Ca. Swedish Massage / Hot Stone Therapy 2006

Fresno Adult School - Fresno, Ca. QuickBooks Certification 2003

Alhambra High School- Phoenix, Arizona High School Graduate 1988

Work Experience

Worldmark by Wyndham Redmond, Wa. March 2015

Apple One/ Invitation Homes Bellevue Wa. 12/6/13- 1/29/14

Administrative Assistant Leasing Department and Call Center Leads

Outlook, Yardi, Box, Sales Force, In-Site- Proccessing Applications, Credit, Filing, Assigning Prospective Residents to Leasing Coordinators,

Craigslist- Posting Available Home Rentals, Creating Marketing Verbage and Pictures

Ellis Enterprises Madera / Fresno, CA 2007 - 2013

Property Manager 2009 - 2013

Maintaining customer, vendor and associate relations

Negotiating and Facilitating Lease Agreements

Facilitating Move In and Move Out

Monitoring Property and scheduling maintenance; grounds, pool, sprinklers, apartments

Providing Notices such as 3-Day, Evictions and Deadlines

Inventory and purchase of supplies for office and property

Bookkeeping ; accepting payments, general ledger, petty cash, and bank deposits

Marketing via Craigslist, Newspaper and tracking demographics

Writing and distributing bi-monthly newsletters

Plan and Coordinate Community Activities

Strong resident relationships

Leasing Agent 2007 - 2009

Reception, Property Tours, Lease Agreements, Facilitating Move-Ins, Creation and Maintenance of Traffic Logs,

Gottchalks Fresno, CA 9/2006 – 4/2007

Womens’ Designer Clothing Retail Sales

Open and Close store

Merchandising

Sales

Customer Service

Phones

Therapeutic Learning Fresno, CA 1/2006 – 9/2006

Massage Therapy School - General Office Assistant (Student/Massage Therapist)

Phones

Student Scheduling (To meet legal mandatory requirements)

Client Scheduling

Prepare Future Student Packets

Assist in Recruitment

Assist in Prepping Clinic and Class Set up

Take and Post Funds.

Took courses in addition to employment. Certified Swedish Massage Therapist

Internal Revenue Service Fresno, CA 1/1997 – 1/2006

Lead / Data Transcriber

Data Entry

10-key

Typing 72wpm

3081 time sheets

Set Daily Projections for the unit

Oversee 30 employees

Input and approve allocated time for 30 employees

Evaluations

Node morale

Career resourcing

Train new hires and returning employees

VBDEA custom system

Use a multitude of government policies

Brian Scott Stevens Service Madera, CA 12/1997 – 3/2001

Construction – Project Management

Scheduling of Employees for 13 job sites – Millwork and Cabinetry

Payroll, (6+ employees) AP/AR- Hourly and Piece Work Timecards

Inventory

Insurance Audits

Taxes

Auto Cad

Read Blueprints

Additional Interests

Foreign Language, Yoga, Tai Chi, Cooking and Baking, Vegetarian, Travel, Reading, Healthy Lifestyle. (oh yes, and shopping)

Enjoying life with my family



Contact this candidate