Laurie Wearne
H: 480-***-**** acqgg8@r.postjobfree.com
Summary
** ***** ** ********** ** customer relations with 6 years dedicated to the insurance industry
Entry level accounting/ billing and reconciling accounts
Possess self-motivation and organizational skills
Managerial experience
Money management
Education
Paradise Valley Community College Paradise Valley, AZ
Associate Degree in Accounting 2009 to 2013
Graduated
Skills
Quick Books knowledge Effective time management
Customer Service Reliability
Word Detail Oriented
Money management Accuracy
Power Point Highly motivated
Organized
Experience
The Hartford Insurance Company/ Enfield, CT
The Phoenix Mutual Insurance Company 1984 to 1990
Billing/Account Services Associate
Directed training classes for new computer program
Reviewed and calculated individual ratings/calculated pro-rates
Input invoices
Prepared, printed and mailed invoices and termination notices
Managed, reconciled, processed, and balanced group and customer accounts
Input insured’s changes ie: salary changes, address changes, new rates
and bills into the computer
Reconciled billing ledgers for companies ranging from 50 insurers to thousands
of insurers
Researched and responded to inquiries on new rates or
missing information and responding in a timely manner to ensure client
satisfaction
Checked figures, postings and documents for correct entry and mathematical
accuracy
Investigated and analyzed client complaints to identify and resolve issues
Researched and resolved billing problems that had been previously missed
Home Day Care Enfield, CT
Owner 1990 to 1998
State certified
CPR certified
Documented all accounting responsibilities and reported all income
Ensured all files and bookkeeping were accurate for unscheduled state
checkups
Michael Monti’s Steak House Scottsdale, AZ
Manager 1998 to 2001 .
Managed Host/Busser staff
Accounted for nightly food/liquor inventory
Monitored banquets
Ensured guest satisfaction
Executed closing duties in securing the restaurant nightly 5-6nights a week.
Checked out all servers and accounted for money
Entered all closing information onto Excel spreadsheets and ran all nightly
reports
Ensured cash bank deposits were accurate and dropped
General Cashier tasks
Village Tavern Scottsdale, AZ
Server 2001 to Present
Trained and mentored new servers
Ensure stations are stocked for efficient service
Anticipate guest’s needs
Ensure guest satisfaction
Generate repeat and referral business
Team Member
Money management