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Customer Service Management

Location:
Toronto, ON, Canada
Posted:
June 26, 2015

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Resume:

Parsi Pruthvi

** ******** ******, ***** ****, ON.

Ph.no: 647-***-**** E-mail: acqgea@r.postjobfree.com:acqgea@r.postjobfree.com

Objective:

To get into an entry level position in an organization, where I can use my management skills and abilities in the industry that offers professional growth, while being resourceful, innovative and flexible.

Skills:

Basic user of SAP (Material Management, FICO, Project Management and Logistics).

Skilled at using Microsoft Office Applications including MS Word, Excel, PowerPoint, Outlook and Access.

Effective in leading and collaborating within a team environment (from university).

Excellent communication verbal and written skills.

Able to work effectively in pressured environments; ability to meet deadlines and multitask

Energetic and Enthusiastic; Fast learner, responsible, organized and dedicated; Enjoy helping people

Experience:

Warehouse Associate UPS Supply Chain Solutions May 15’- Present

Dispatch Logistician Gigg Express Inc. January 15’- April 15’.

●Assigning the local deliveries and pickups to the drivers.

●Following up with clients and drivers.

●Dispatching local drivers.

●Clearing PARS with the help of custom brokers.

Customer Service Representative Zedd Customer Solutions. Aug. 2013- October 2014.

●Handling the customers of Rogers Communications who gave notice to cancel their home services with Rogers’s communications.

●Providing solutions to the customers.

Education Qualification:

Global Logistics and Supply Seneca College, ON. Jan. 2014- Aug.2014

Chain Mgmt.

(Post-Grad Cert.)

International Business Management Seneca College, ON. Jan.2013- Aug.2013.

(Post-Graduation Cert.)

Bachelors of Business Management VIT University, India. Jul.2009-May.2012.

Internship/ Projects Details:

Internship in “Electronics Corporation of India Ltd.” Situated in Hyderabad, Andhra Pradesh.

Project in Seneca College, this includes research on target countries and followed by an international business plan.

Project in VIT University, this includes primary research through questionnaires on customers opinion on the Chennai mobile chain stores.

Publications:

●Presented and published a research paper on “Customer's Perception on Consumer Protection Act in Controlling the Liquor Retail Stores of Andhra Pradesh” in Second International Conference on Globalization and Consumer Protection Book.

Affiliations:

Listening to music, reading books and playing chess & pool.



Contact this candidate