Nicole Kitt-Wilson

**** ******** ***** # *

Las Vegas NV 89169

702-***-**** cell

acqgc1@r.postjobfree.com

Objective

To Obtain a position in a company that will allow me to use my skills in the restaurant and retail businesses

Relevant Experience

12/05-5/07 Planet Hollywood International Las Vegas Sales Coordinator Assisted the Director of Sales and Marketing, Sales Manager and Sales Rep with day to day operations of the sales department. Direct contact with Tour and Travel companies, Destination Management companies and Wedding Chapels. Coordinated monthly, weekly and daily reports for all three departments within the sales department. Prepared contracts and proposals for events for the restaurant as well as walk throughs with prospective clients. Knowledge of deadlines and timelines in reference to contract signing and final payments for agreements. Ordered linens, flowers etc. for events that were held in the restaurant. Completed the sales process with follow up calls and event review questionnaires to insure that complete guest satisfaction was obtained. Attended Managers meetings to give updates on current and future bookings for the separate rooms in the restaurant

1/04-8/06 Westgate Resorts Las Vegas Owner Relations Rep

Answered phone calls from owners on every level of the Time Share business. Took 5 week training course to gain knowledge of payments, timeshare calendar, usage and non-usage, contract and non-contract information. Answered questions in reference to Mortgage and maintenance and tax payments. Gave the owner complete information about the process in which to sell and buy timeshare product.

Scored on a 5 and 6 star rating program. Obtained 5 and 6 star scores

1/03-1/04 Walt Disney World Resorts Orlando Research Assistant

Conducted surveys for research department for statistical information so that Walt Disney World could accommodate their guests with 100% satisfaction. Took information from guests during their visit to any one of the 5 Walt Disney parks for raw one on one feed back. Downloaded data into master computer

11/01-12/02 Perkins Family Restaurants Orlando Corporate Trainer

Part of the Store Opening Team. Trained employees on how to take an order, how to input that order into the computer (micros), how to “tray up” the food for guests. How to keep the flow of the restaurant going and to be able to rectify and problems that should arise. Follow all of Perkins Family Restaurants policy and procedures.

11/98-11/01 Rent-A- Center New York Sales Manager

Sales Manager for premier rent to own company. Maintained sales floor for prospective clients. Went through contracts with clients in store as well as in house for homebound clients. Ensured that payments were made on time and that merchandise was delivered on time. Ordered merchandise for store and did daily, weekly and monthly audits on store and merchandise in it. Attended Managers meetings in state and out.

REFERENCES: Furnished upon request