Customer Service Representative
Resume:
Ashley Gray
*** ****** ** *** * Norfolk va *****
Pefessional Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Skills
Active listening skills
Sharp problem solver
Customer service expert
Telecommunication skills
Adaptive team player
Courteous demeanor
Energetic work attitude
Telephone inquiries specialist
Work Experience
IMA
Customer Service Representative
Virginia Beach Va
January 2010-September 2012
Organized weekly sales reports for the sales department to track product success.Computed accurate sales prices for purchase transactions.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Lawn Doctor
Customer Service Representative
Cheaspeke Va
February 2013 - December 2013
Managed quality communication, customer support and product representation for each client.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.Successfully interacted with customers and retail buyers to expedite orders.
Marine Exchange
Customer Service
Norfolk Va
December 2013- November 2014
Maintained adequate cash supply in cash drawers in multiple checkout stations.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.
School
Granby High School 2004-2008
GED
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