Anne E. St. John - Kodish

*** ***** ***** ******, *****, Ohio 44305

330-***-**** acqgb9@r.postjobfree.com

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SUMMARY

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Personable, resourceful and accomplished Administrative Assistant with extensive office operations and

personnel expertise. Committed to delivering high quality results with little supervision. Adept at

managing multiple tasks with ease.

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HIGHLIGHTS

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* Microsoft Office proficiency * Strong interpersonal skills

* Quickbooks proficiency * Strong problem solver

* Excel spreadsheet proficiency * Dedicated team player

* Professional and mature

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EXPERIENCE

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• Managed the front desk including greeting visitors and responding to high volume telephone and in-

person requests for information. Maintained front desk and reception area in neat and organized

fashion. Maintained and reserved executive conference room(s) and calendar.

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• Received and distributed a high volume of internal and external communications for staff of 15,

including faxes and emails. Scanned documents, made photocopies, sent faxes and handled all

incoming and out going correspondence in a timely manner. Dispersed incoming mail to correct

recipients throughout the office.

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• Managed daily office operations. Organized and maintained paper and electronic files for

approximately 500 clients. Created and maintained spreadsheets using advanced Excel functions and

calculations to develop reports and lists. Served as central point of contact for outside vendors

needing to gain access into the office. Responsible for maintenance of equipment. Purchased and

stocked all office supplies. Responsible for monthly billings, accounts receivable and accounts

payable using Quickbooks. Assembled various tax returns on behalf of clients to various government

agencies. Wrote reports and correspondence from dictation and hand written drafts. Proofread out

going correspondence to include financial statements, newsletters, etc. Successfully planned and

executed all aspects of office move.

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• Reported to and recorded minutes for Membership Committee meetings. Responsible for

membership recruitment and retention. Successfully planned and executed corporate meetings,

lunches, special events and overnight accommodations for individuals and groups up to 100+ people.

Assisted in the development and implementation of private club external and internal marketing

plan(s). Assisted in the development, implementation and maintenance of employee manual outlining

all policies and service procedures. Assisted in employee training and supervision. Consulted with

General Manager and personally handled select member complaints.

Anne E. St. John - Kodish Page 2

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WORK HISTORY

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Levin, Swedler & Co., Inc. Akron, Ohio

January 2004 - October 2013 Administrative Assistant

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Stanley W. Kodish, CPA Fairlawn, Ohio

January 1998 - December 2003 Bookkeeper / Receptionist

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Lake Forest Country Club Hudson, Ohio

April 1995 - December 1997 Interim Club Manager / Membership Director

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Wedgewood Golf & Country Club Powell, Ohio

April 1993 - March 1995 Membership Director

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Kodish, Sullivan & Hinman, CPAs Fairlawn, Ohio

January 1990 - April 1993 Receptionist

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Portage Country Club Akron, Ohio

April 1988 - January 1990 Dining Room Supervisor / Receptionist / Banquet Server

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Turkeyfoot Island Club Akron, Ohio

April 1984 - April 1988 Club Manager / Assistant Manager

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EDUCATION

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Florida International University Miami, Florida

Hospitality Management

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Johnson & Wales College Providence, Rhode Island

Hospitality Management

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Hiram College Hiram, Ohio

Art History

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AFFILIATIONS

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Medina County Beekeepers Association Current

Womens' Auxiliary Board of Akron City Hospital 2000 - 2006

Western Reserve Girl Scouts 1996 - 1999

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